InfoSummary of reviewsAryaduta Medan garners positive reviews for its exceptional location, situated in the heart of Medan above a bustling shopping mall, providing guests with easy access to shopping, dining, and nearby attractions such as Merdeka Walk. The hotel is praised for its central convenience and the warm hospitality of its staff, who are frequently commended for their friendliness and professionalism.
Guests highlight the breakfast buffet for its extensive selection featuring both local specialties and Western dishes, contributing to a memorable dining experience despite some occasional criticisms on taste and variety. Dinner at the hotel is similarly appreciated, especially the Asian buffet and seafood BBQ, with most diners enjoying the experience despite minor service issues.
The hotel rooms are noted for being spacious, clean, and well-appointed, offering modern comforts and a tranquil atmosphere. Visitors appreciate the cleanliness of the facilities, including the well-maintained pool, which stands out as a key feature for relaxation.
The staff at Aryaduta Medan are consistently praised for their attentiveness and excellent customer service, enhancing the overall experience for guests. However, the Wi-Fi experience varies, with some guests experiencing strong connectivity while others encounter challenges. The gym receives less favorable feedback, noted for its limited equipment and maintenance issues.
The beds are generally regarded as comfortable, contributing to a restful stay, although a few guests reported minor issues with mattress quality. Overall, Aryaduta Medan is a highly recommended choice for travelers seeking a combination of convenient location, welcoming service, and comfortable accommodations. Show more
InfoSummary of reviewsJW Marriott Hotel Medan is highly lauded for its prime location in the bustling city center, providing guests with convenient access to a wide array of shopping, dining, and recreational attractions. Positioned opposite DeliPark Mall and near the Medan train station, it offers excellent connectivity for travelers, including direct airport access. Despite occasional traffic congestion, guests appreciate the hotel's comprehensive services and luxurious amenities, which include a gym, spa, and pool.
The breakfast experience at JW Marriott Hotel Medan is a notable highlight, featuring an extensive buffet with both Asian and Western options. Guests praise the variety and quality, especially the inclusion of Indonesian dishes and traditional offerings like lupis. The breakfast is complemented by friendly staff and a bright, clean setting, earning it accolades as one of the best hotel breakfasts globally. Dining options extend to dinner, where venues like a renowned steak restaurant and the Marriott Café offer diverse culinary selections. The attention to detail by the culinary staff, including personal greetings and feedback solicitation, enhances the dining experience, making it memorable for various occasions.
Accommodations at the hotel are characterized by spacious and clean rooms, modern facilities, and stunning city views. Guests emphasize the comfort of the beds and the luxurious ambiance of the rooms. Despite some minor feedback about slightly dated decor, the well-appointed rooms and efficient check-in and check-out processes contribute to the overall satisfaction of guests. The hotel's Business Lounge offers additional comfort and convenience.
Cleanliness is a consistent theme in reviews, with guests commending the hotel's housekeeping standards and secure premises. The courteous staff further ensure a comfortable stay, maintaining the high level of cleanliness throughout the hotel. Staff are often recognized for their exceptional service, friendliness, and professionalism, contributing significantly to the hotel's welcoming and hospitable environment.
While the WiFi service receives mixed reviews, many guests find the internet quality satisfactory, appreciating its speed. The spa experience is also highly regarded, offering relaxation with facilities like steam rooms, jacuzzis, and saunas. Minor improvements in the women's locker area are suggested, yet overall, the spa remains a highlight with its rejuvenating treatments.
The pool area offers panoramic city views, and although some reviewers suggest additional sunbeds and renovations, the serene atmosphere and exceptional staff service uphold its appeal. Comfort is assured with the hotel's plush bedding arrangements, contributing to a restful sleep experience.
JW Marriott Hotel Medan stands out as a luxury accommodation option, delivering a five-star experience with its opulent design, modern amenities, and attentive service. While some aspects could benefit from updates, the competitive price point and overall positive guest experiences secure its reputation as a premier choice in Medan. Show more
InfoSummary of reviewsKaribia Boutique Hotel, located in the vibrant heart of Medan, Indonesia, is highly praised for its strategic location. Situated right by the train station and within walking distance of Medan Centre Point and a bustling shopping complex, the hotel offers exceptional convenience for both urban exploration and easy transportation access. Its central positioning makes it an excellent choice for those seeking leisure and accessibility, offering great value for money for solo travelers and families alike.
Guests commend the hotel's breakfast offerings, describing them as both extensive and delicious. The variety of local Indonesian dishes and the daily menu changes add an enjoyable element for diners. Although the breakfast can become busy at peak times, leading to occasional shortages, it is widely appreciated for its quality and affordability. While some guests wish for more continental options, the breakfast is generally considered a delightful start to the day.
The rooms at Karibia Boutique Hotel receive accolades for their cleanliness, modern design, and comfort. Guests appreciate the spaciousness and welcoming ambiance, with particular praise for the large, comfortable beds that ensure a restful stay. Despite occasional issues with room service delays and booking accuracy, the hotel provides a relaxing environment with well-maintained facilities. Some guests have noted minor issues like lukewarm water and empty shower gel dispensers, though these are exceptions to the otherwise high standard of cleanliness.
The staff at Karibia Boutique Hotel significantly enhance the guest experience with their exceptional friendliness and professionalism. Guests frequently mention the team's attentiveness and willingness to assist, highlighting the reception and doormen for their supportive service. While there are rare mentions of snappiness, the overwhelming sentiment is of a welcoming atmosphere thanks to the kind and accommodating staff.
Overall, Karibia Boutique Hotel stands out for its convenient location, commendable breakfast, clean and comfortable rooms, and exceptional staff, making it an attractive option for travelers visiting Medan. Show more
InfoSummary of reviewsSantika Premiere Dyandra Hotel & Convention in Medan offers a highly favored experience for both leisure and business travelers, primarily due to its superb central location. Nestled in the heart of Medan, the hotel allows guests convenient access to local food spots, tourist attractions, and transport connections, including the train station to the airport. While traffic and the need for transport to larger malls are noted, the strategic location remains a key attraction.
Guests consistently praise the comfortable and clean accommodations, highlighting spacious rooms and immaculate bathrooms. The friendly and helpful staff further enhance the guest experience, with many lauding the warm and service-oriented nature of the team. Despite some rooms feeling outdated, the staff's dedication to maintaining a welcoming atmosphere and attention to detail, such as the pleasing room fragrance, leave a positive impression.
The breakfast buffet is another standout feature, offering an extensive and diverse selection that feels akin to a restaurant experience. Attentive service during breakfast is frequently commended. Though there have been mentions of reduced variety post-COVID, the quality and quantity of food ensure a delightful start to the day.
Overall, Santika Premiere Dyandra Hotel & Convention is recognized for its strategic location, comfortable amenities, and exceptional staff service, making it a preferred choice for visitors to Medan seeking convenience and hospitality. Improvements in bathroom cleanliness and room decor would further enhance the guest experience. Show more
InfoSummary of reviewsGrand Mercure Medan Angkasa impresses with its strategic location in the vibrant heart of Medan, providing easy access to shopping malls, tourist sites, and transport options, making it an appealing choice for travelers. The hotel's breakfast experience is celebrated for its extensive variety of delicious options, enhanced by friendly staff service and a vibrant poolside setting. The dinner offerings are well-received, with quality meals and excellent service, despite occasional inconsistencies.
The rooms at Grand Mercure are spacious, clean, and well-furnished, ensuring guests enjoy a comfortable stay with modern amenities and exceptionally comfortable beds. While some note noise issues and the property's aging signs, the overall comfort and value for money make it a preferred option. Cleanliness is a notable strength, with high hygiene standards maintained across facilities, contributing to a pleasant environment for guests.
Staff at the hotel are frequently praised for their exceptional service and friendliness, creating a welcoming atmosphere and enhancing guest experiences. The large swimming pool, surrounded by lush greenery, adds to the hotel's appeal, providing a relaxing retreat for families.
Despite its positive aspects, Grand Mercure Medan Angkasa faces some challenges in meeting the expectations of a five-star establishment. Guests expect updates and refinements to the dated fittings and furniture to fully align with luxury standards. However, the staff’s friendliness and the overall comfort continue to be significant draws for visitors. Show more
InfoSummary of reviewsSwiss-Belinn Gajah Mada Medan is highly regarded for its central location, providing guests with easy access to city attractions and amenities such as Ucok Durian and local supermarkets. The strategic placement ensures convenience, with nearby shopping, restaurants, and parks enhancing the stay experience. Guests appreciate the hotel's facilities, including a fitness center and swimming pool, which add to the appeal of the property.
The breakfast offerings receive commendations for their quality and variety, with a diverse buffet catering to different tastes. The attentive service by staff members like Ms. Diah contributes to the positive breakfast experience, although guests note that the selection may be more attuned to local preferences.
Rooms at Swiss-Belinn Gajah Mada Medan are praised for their cleanliness, comfort, and spaciousness, providing a relaxing environment. The views from the rooftop are particularly highlighted, adding a unique aspect to the accommodations. While the bathrooms are functional and clean, some guests suggest that modernization could enhance the experience further.
The hotel staff stands out for their exceptional hospitality, frequently praised for being friendly and attentive. Team members such as Diah, Mr. Al, Irfan, Doni, Tanta, and Rizky receive specific commendations for their service, contributing to a warm and welcoming atmosphere.
The rooftop swimming pool is a beloved feature, offering scenic city views and a relaxing ambiance. Guests appreciate the thoughtful design and placement, considering it a delightful addition to their stay.
In summary, Swiss-Belinn Gajah Mada Medan combines convenient location, quality breakfast, comfortable rooms, and exceptional staff service to create a memorable experience for travelers. The rooftop pool further enhances the appeal, making it a highly recommended choice in the heart of Medan. Show more
InfoSummary of reviewsAIHO Hotel Medan stands out in the bustling city of Medan, offering a strategic location that provides convenience for travelers. The hotel is centrally situated near major shopping destinations such as Centrepoint, DeliPark, and Sun Plaza, along with a variety of dining options including local restaurants and fast-food places. Guests appreciate the easy access to attractions and the abundance of taxi and ride-share services that make exploring the city hassle-free. The lively surroundings reflect Medan's vibrant character, and the hotel complements this with attentive service and a friendly staff, notably enhancing guests' experiences.
The breakfast at AIHO Hotel Medan is another highlight, praised for its extensive and varied selection that caters to diverse tastes. While the breakfast receives high marks for quality and variety, there is room for improvement in catering to Western tastes and maintaining the buffet spread. Nonetheless, most guests leave satisfied and well-prepared for the day with a hearty start.
Rooms at the hotel are commended for their spaciousness, comfort, and cleanliness. Visitors frequently note the cozy atmosphere and the quality of amenities, with many rooms recently refurbished to high standards. Though some furnishings may appear slightly worn by Western standards, they meet local expectations. The hotel staff further elevates the experience with their warmth and professional service, making interactions pleasant and efficient.
Cleanliness receives mixed reviews, with many guests finding the hotel well-maintained, while others experience significant issues such as lingering odors and insufficient cleaning in certain areas. Despite these challenges, the staff's professionalism and courtesy reinforce the positive aspects of the hotel, ensuring that guests feel valued and cared for throughout their stay.
The reliable internet service, comfortable beds, and leisure facilities like the pool contribute to a satisfactory stay at AIHO Hotel Medan. The hotel's efforts in maintaining satisfactory wifi complement its complete in-room facilities, allowing visitors to stay connected. The beds are generally comfortable, although some guests note occasional issues with cleanliness and mattress firmness. The pool, although needing some refurbishments, remains a delightful feature for many guests.
Overall, AIHO Hotel Medan offers a convenient and comfortable stay in a vibrant location, enhanced by attentive services and warm hospitality from the staff. While there's room for improvement in certain areas, the hotel largely succeeds in providing a pleasant experience for travelers. Show more
InfoSummary of reviewsZoé’s Paradise Waterfront Hotel, situated on the scenic Lake Toba, offers an impressive experience for travelers seeking a serene and picturesque getaway. The hotel’s prime location affords stunning lake views, particularly recommended from rooms with balconies, and a tranquil environment perfect for relaxation. It serves as an ideal base to explore the nearby Batak cultural attractions. Families will find it particularly appealing, thanks to its family-friendly amenities like a pool with a slide and a convenient hotel jetty for water activities.
Guests frequently praise the delightful breakfast offerings, which include a variety of options from Indonesian to European cuisines. The food is deliciously prepared, well-presented, and served in a charming lakeside setting, ensuring a memorable start to each day. While there is room for menu expansion, the breakfast experience remains a highlight for many guests.
The spacious, clean rooms of the hotel offer comfort and stunning vistas, contributing to a restful stay. Despite some noting a basic or slightly dated appearance, the high standard of cleanliness, attentive staff, and overall comfort greatly surpass expectations. The beds are especially noted for their comfort, often enhanced by the choice of pillows and pleasant bedding fragrance.
The hotel maintains an exceptional level of cleanliness across its premises, including the inviting pool area that offers an enjoyable retreat for adults and children alike. Guests appreciate the proactive, friendly service of the staff, who are committed to ensuring a pleasant and comfortable stay. The names of staff like Andrew, Evril, and Sinta are fondly remembered for their attentiveness and hospitality.
In summary, Zoé’s Paradise Waterfront Hotel combines stunning natural beauty with outstanding hospitality, making it a favorite choice for families and those in search of tranquility and leisure by the captivating Lake Toba. Show more
InfoSummary of reviewsSwiss-Belinn Medan enjoys a central location, making it an ideal choice for travelers eager to explore the vibrant culinary scene and nearby cultural attractions. Nestled in the heart of Medan, guests have easy access to an array of dining options, from street food to renowned eateries, and local landmarks like the cathedral and Tjong A Fie Mansion. This convenience, coupled with reasonable pricing, makes it a fitting option for city explorations.
The hotel's breakfast offerings receive high praise for their variety and quality, featuring a blend of Asian and Western cuisine. The extensive buffet includes items such as toast, cereals, waffles, pancakes, and omelettes cooked to order. Although the breakfast area can become crowded, the helpful and friendly staff contribute to a satisfying dining experience.
Rooms at Swiss-Belinn Medan are generally well-received for their spaciousness, cleanliness, and comfort. They are equipped with king beds and maintained to high standards, though some guests cite issues such as a lack of windows in certain rooms, outdated décor, and occasional noise or odor problems.
The hotel stands out for its impressive cleanliness, with consistently tidy and well-maintained accommodations. Rooms are described as bright and luxurious, equipped with private air conditioning and stable Wi-Fi. However, some areas, notably bathrooms, could benefit from more attentive cleaning.
The staff at Swiss-Belinn Medan are frequently commended for their friendliness and service-oriented approach. Effective communication and a welcoming demeanor contribute significantly to the overall positive experience. The Wi-Fi is generally regarded as stable and satisfactory, despite occasional connectivity issues in certain rooms. Lastly, the beds are praised for their comfort, though there are mentions of improvement needed in bed linen cleanliness.
Overall, Swiss-Belinn Medan is highlighted for its favorable location, cleanliness, quality breakfast, hospitable staff, and comfortable accommodations, making it a reliable choice for travelers visiting Medan. Show more
