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Summary of reviewsRed Roof Inn Syracuse is noted for its convenient location, strategically positioned near major highways and Syracuse airport, making it ideal for travelers seeking accessibility. The proximity to dining options and ease of navigation for work and leisure events adds to its appeal. Guests frequently highlight the affordability of the hotel, appreciating the balance between cost and convenience. The staff is regularly praised for their friendliness and helpful service, with particular commendation for individuals like Rochelle at the front desk.
The accommodations receive mixed reviews, with guests appreciating comfortable beds and pillows that contribute to restful nights. While some find the rooms clean and adequately heated, there are concerns about maintenance and hygiene. Reports of pervasive cigarette odors, unclean areas, and sightings of pests suggest a need for improved cleanliness. Some guests mention outdated facilities and issues with room essentials, indicating inconsistent maintenance standards.
Despite these issues, the hotel is pet-friendly, accommodating larger dogs, which some travelers appreciate. However, not all rooms are equipped with amenities like microwaves and refrigerators, which may require confirmation in advance. Overall, Red Roof Inn Syracuse provides a satisfactory stay with value for money, supported by a welcoming staff, though potential visitors should consider the noted challenges with cleanliness and upkeep.
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