Summary of reviews related to the 'Accessible' category
The Swan Hotel in Wells, Somerset, presents some challenges for guests with disabilities. Many areas, including the coach house entry and upper rooms, are only accessible with assistance. Unfortunately, the hotel lacks a lift, making upper floors difficult to reach, particularly for guests with mobility issues or the elderly. Steep stairs and the presence of steps throughout the hotel further complicate access for those who are less mobile. Some reviews indicate that mobility-related requests made in advance were not adequately addressed.
Parking is another difficulty, as the hotel cannot guarantee disabled parking spaces. The access archway's design, which has not kept pace with the increase in vehicle sizes over the years, compounds entry difficulties. Though the hotel is currently in need of refurbishment, it remains evident that facilities such as handrails could significantly enhance safety and ease of movement for guests with disabilities.
On a positive note, the staff have received commendations for their helpfulness, especially in assisting with luggage. This supportive team can provide some comfort to those facing the hotel's accessibility issues.
Award winning property, 19th century hunting lodge which has been restored to a Victorian Gothic mansion and opened for guests. Set in 13 acres of gardens and surrounded by Mendip Hills, this elegant property boast with antique furniture and unique design.
Montigo Resorts, Somerset is a charming country house spa hotel located in a stunning setting, perfect for a relaxed countryside stay or a romantic getaway. The hotel offers a great breakfast with a selection of cooked and cold options, while the dining experience is mixed. The rooms offer a range of experiences with some beautifully decorated and comfortable and others needing updating. Overall, the hotel has excellent cleanliness levels, but some minor repairs and upgrades are needed. The staff are professional, attentive and create a warm and welcoming atmosphere. The spa facilities and treatments are fantastic, though some guests were disappointed by the extra cost. Parking is easy and plentiful with free parking on site. The beds are comfortable with overwhelmingly positive reviews. While the hotel has received mixed reviews for its 4-star luxury rating, guests enjoyed a relaxing and luxurious stay overall.
Provides a specific ground-floor wheelchair-accessible room featuring a fully accessible bathroom with a roll-in shower and toilet. The B&B has general facilities for disabled guests.
Summary of reviews related to the 'Accessible' category
The Wookey Hole Hotel generally offers a positive experience for guests with disabilities with easy and spacious access being one of its strong suits. The hotel provides wheelchair access and features such as extra rails, wet rooms and properly fitted showers, which are designed to accommodate disabled guests comfortably. There's also ample parking, including designated disabled parking spaces and a convenient lift that makes the two-floor establishment easily accessible.
Rooms intended for disabled guests are spacious and thoughtfully designed, ensuring extra room for wheelchairs and other mobility aids. The ground floor rooms are available at no extra cost compared to standard rooms. Additionally, the hotel is in a great location with good access to local attractions, including the nearby Wookey Hole Caves, making it a convenient stopover for those traveling to Glastonbury or Cornwall.
On the downside, there are some areas that require improvement. For instance, there were mentions of a lack of cleanliness in some rooms and facilities, including the need for updating. Signposting, especially at night, could be better and some guests noted challenges such as difficult-to-navigate corridors and insecure disabled rooms. The breakfast offerings were not satisfactory and some aspects of the service were less than ideal. Despite these drawbacks, the overall accessibility features make the hotel a viable option for disabled travelers.
The Wessex Hotel enjoys a fantastic central location in the town of Street, making it an ideal base for shopping enthusiasts and explorers of nearby attractions such as Clarks Village, Glastonbury, Millfield School and the Bath & West Show. The hotel is praised for its proximity to dining options and convenience stores, along with ample parking space. Guests frequently describe the location as superb, ideal and central.
The breakfast experience at the Wessex Hotel generally receives positive feedback. Guests appreciate the variety of options available, including a well-cooked Full English breakfast and the friendly service that enhances the dining atmosphere. Despite some occasional issues with food quality, most guests describe breakfast as lovely, fantastic and delicious.
Dinner reviews are more mixed despite many guests enjoying good food at reasonable prices when the on-site restaurant is open. The limited dinner menu offers decent choices and the staff's friendliness and helpful recommendations for local dining alternatives are appreciated.
Guest rooms at the Wessex Hotel are often noted for their spaciousness and cleanliness. Many guests find the rooms comfortable and well-appointed with ample amenities. However, some reviews mention dated decor, tired furnishings and the need for modernization in certain areas. Despite these criticisms, the rooms are consistently described as clean with some newly decorated elements.
The cleanliness of the hotel garners praise with many guests highlighting spotless, well-maintained rooms. Friendly and attentive staff further enhance the experience, although there are some isolated reports of substandard cleaning. Overall, the cleanliness meets the general expectations of guests seeking a comfortable stay.
The staff at Wessex Hotel consistently receive glowing reviews for their friendliness, professionalism and dedication. Guests frequently commend the team for being exceptionally accommodating and providing a welcoming atmosphere, contributing significantly to the overall positive experience.
The hotel's WiFi, however, tends to receive negative feedback with many guests citing issues with weak or erratic connectivity, particularly in the bedrooms. While some found the WiFi reliable in the reception area, its inconsistency remains a notable drawback.
Bed quality at the hotel varies among guests. While many praise the comfort and spaciousness, others report issues with hard or lumpy mattresses and inadequate support. This inconsistency suggests room for improvement to ensure a uniformly comfortable sleep experience for all guests.
As a three-star establishment, the Wessex Hotel shows its age with dated decor and cosmetic wear. Despite this, the friendly staff and good food contribute positively to the overall experience. The hotel is especially suitable for groups and those balancing reasonable expectations with its three-star rating.
The Wessex Hotel's dog-friendly facilities stand out with thoughtful touches such as special sausages for pets, attention from staff and the flexibility to have breakfast with dogs. These amenities make the hotel an excellent choice for pet owners.
Summary of reviews related to the 'Accessible' category
Mullions 51 B&B offers several accessible features for guests with disabilities. The accommodations include large, spacious rooms on the ground floor, making them easy to navigate and a disabled-friendly wet room in one of the rooms enhances convenience. The breakfast space is also accessible, ensuring that all guests can enjoy their meals comfortably.
However, the hotel does present some challenges. Several rooms are only accessible via two flights of stairs, which could be problematic for those with limited mobility since no lift is available. While some ground floor rooms are more easily accessible, the need to navigate stairs can be a limiting factor for some guests.
Additionally, the provided air conditioning cannot be controlled individually and certain requests such as having a chair in the room might not always be accommodated seamlessly. Although the accessible wet room is beneficial, it does present some privacy challenges when dressing.
Guests have suggested that the needs of disabled individuals should be more prominently addressed in booking sites to prevent any inconveniences. All things considered, Mullions 51 B&B offers a welcoming environment but may require prior arrangement and confirmation to ensure an accessible stay for everyone.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-18 out of 18 hotels in and around North Wootton