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Summary of reviewsClarion Congress Hotel Ostrava has garnered notable praise in several key areas, making it a commendable choice for travelers. The hotel's prime location near Ostravar Arena and other sports venues offers exceptional convenience for event-goers and sports enthusiasts. Its proximity to public transportation and accessible roadways further enhances its appeal, providing guests with easy access to various parts of the city while maintaining a quieter, more serene environment away from the bustling city center.
One of the hotel's highlights is its breakfast, which receives widespread acclaim for its rich variety, excellent taste and high standard of preparation. Guests appreciate the extensive buffet featuring a wide selection of dishes, fresh ingredients and a clean dining area. The friendly and attentive service during breakfast adds to the positive dining experience, making it a delightful start to the day.
Dinner offerings, when available, are highly praised for their quality and deliciousness, though the restaurant's inconsistent operating hours can be a drawback. Many guests express frustration at the restaurant and bar being frequently closed, particularly on weekends and during private events, limiting dining options within the hotel.
The rooms at Clarion Congress Hotel Ostrava are a mix of positives and areas for improvement. Guests often highlight the spaciousness and cleanliness of the rooms, along with the cozy atmosphere. However, the need for updates is evident with mentions of outdated furniture, non-functional amenities and occasional cold rooms. Despite these issues, guests appreciate the excellent breakfast offerings and the friendly, professional staff.
Cleanliness is a strong point for the hotel with guests consistently praising the spotless rooms and well-maintained hotel environment. The staff receives high marks for their friendliness, professionalism and helpfulness, which significantly enhances the overall guest experience.
The hotel's wellness facilities, including the pool and spa, are highly regarded for their pleasant, clean environment and fantastic amenities. Guests enjoy the indoor and outdoor pools, saunas and hot tubs, though some note the spa's public access as a minor drawback. The gym receives mixed reviews with some guests appreciating the facilities, while others feel it falls short of expectations.
Parking at the hotel is generally well-regarded with guests finding it convenient and ample, despite some minor issues with space size and fees. The beds receive mostly positive feedback for their comfort, although some find the mattresses too soft for their liking.
Overall, while the Clarion Congress Hotel Ostrava offers a comfortable and clean stay with excellent breakfast, friendly staff and convenient location, there are areas that could benefit from improvements, particularly in room updates and consistent dining service.
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