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Summary of reviewsKurobe Sunvalley Hotel is set in a tranquil, picturesque locale surrounded by majestic mountains, offering easy access to attractions like the Tateyama Alpine Route and Kurobe Dam. Its proximity to transport options, such as Ogizawa Station and Hakuba, enhances its practicality as a base for exploring the region. Guests appreciate the scenic views and fresh air provided by the nearby river, although they should plan ahead regarding in-room refreshments due to the lack of on-site shops.
The hotel's culinary offerings are generally well-received, with the breakfast experience noted for its substantial, traditional Japanese dishes served in generous portions. While some desire more variety, the quality of the meals is consistently praised. Dinner is also a highlight, delighting guests with authentic Japanese flavors and generous portions, and offering great value for the price. Those without a car might opt for a meal plan due to limited nearby dining options.
The spacious rooms are a major draw, featuring stunning views and a serene atmosphere that guests consistently praise. The traditional Japanese-style decor with Tatami mats and Shuji screens adds to the authentic experience. While some find the futon bedding less comfortable, the overall ambiance and cleanliness of the rooms remain standout features. Despite signs of the building's age, the well-maintained facilities contribute to a pleasant stay.
Cleanliness is another notable aspect of the hotel, with many guests highlighting the immaculate conditions of both rooms and public areas, including the large public bath. Although some improvements could be made, particularly in certain rooms, the hotel generally offers a tidy and comfortable environment.
The staff at Kurobe Sunvalley Hotel are frequently commended for their exceptional service, described as friendly, helpful, and professional. Their thoughtfulness is evident throughout the hotel, enhancing the overall guest experience, despite occasional language barriers. Overall, the service quality leaves a positive and lasting impression on visitors.
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