Info
Summary of reviewsDas Grafengut, situated by the stunning Lake Attersee, captivates guests with its exceptional, picturesque location. It offers direct lake access and a peaceful park, surrounded by old trees that enhance its serene atmosphere. Visitors frequently describe the lakefront setting as dreamlike and fantastically situated, making it an ideal retreat for relaxation and soul-soothing experiences. The beautiful garden that stretches to the water's edge is another highlight, providing an idyllic place to unwind.
Guests consistently praise the breakfast at Das Grafengut. The hotel serves a wide variety of options, including vegan and vegetarian alternatives, that are truly delicious. The extensive breakfast buffet features regional and fresh products, such as fresh butter from local farmers and fresh carrot juice, all of which receive commendation. Descriptions of the breakfast range from excellent and phenomenal to incredibly delicious and exceptionally good, leaving a strong positive impression on diners.
Regarding the rooms, Das Grafengut offers simple and functional accommodations that meet basic needs but may fall short of luxury expectations. The main house features beautiful and modern decor, but the budget and economy rooms are small with minimal seating and lack amenities such as TVs and fridges. These rooms can feel outdated or reminiscent of a youth hostel, leading to varying comfort levels. While some guests appreciate the clean and comfortable rooms, the overall quality and lack of modern conveniences sometimes do not align with the cost.
Cleanliness at Das Grafengut presents a mixed picture. While the hotel generally maintains good cleanliness with spacious and consistently clean rooms, certain areas fall short. Guests mention specific concerns such as unclean reception area toilets, insufficient room cleaning during their stay and a moldy odor in some rooms. Furniture and park area maintenance could also use improvement. Although the cleanliness is acceptable, there are notable areas needing attention to match the hotel's pricing better.
The staff at Das Grafengut is frequently highlighted for their friendliness and attentiveness, significantly contributing to the family-like atmosphere of the hotel. Guests commend the staff for being extremely friendly, helpful, empathetic and likable. The hospitable and accommodating nature of the team enhances the overall guest experience. However, some reviews note inconsistency in staff motivation levels. Despite occasional remarks, the majority of feedback emphasizes the positive interactions with the staff, whose consistent friendliness and polite demeanor leave a lasting impression.
Overall, Das Grafengut excels with its stunning lakefront location, delightful breakfast offerings and friendly staff, though improvements in room amenities and certain cleanliness aspects could enhance the guest experience.
Show moreRead review summaries for all categories
Categories
