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Summary of reviewsKAMENOI HOTEL Aso, located in the heart of the scenic Aso region, offers guests a tranquil escape with breathtaking views right from their rooms and garden area. The hotel's advantageous location makes it ideal for exploring Mount Aso and nearby attractions such as Aso Shrine and the volcanic crater, though the remote setting is best accessed by car. Nature lovers will find solace in the serene surroundings and spacious grounds, perfect for families and children.
Food at KAMENOI HOTEL Aso consistently delights guests, with both breakfast and dinner receiving praise for quality and variety. The buffet-style meals feature local ingredients and specialties, including unlimited Matsuba crab and freshly grilled beef at dinner, providing a memorable culinary experience. The attentive staff enhance the dining environment, ensuring guests feel welcomed and satisfied.
Rooms at the hotel are spacious and comfortable, blending Japanese and Western styles. Tatami rooms offer cultural charm and are noted for their tidiness and comfort. Guests admire the magnificent views, particularly of Mount Aso, despite the hotel's slightly aged appearance and minor inconveniences like older TVs. Overall, visitors appreciate the relaxing atmosphere, enhanced by a well-maintained hot spring bathhouse.
Cleanliness is a strong point for KAMENOI HOTEL Aso, with guests highlighting the clean and spacious rooms and public baths. Some minor issues with room features are occasionally noted, but the hotel maintains a reputation for a refreshing environment. The staff receive high praise for their friendliness and exceptional service, often going above and beyond to assist guests, contributing to a relaxing stay.
Parking facilities at the hotel are commendable, offering a hassle-free experience with a large free parking lot right in front of the hotel. While there is a mixed opinion about the beds, with tatami and futon beds being favored for their comfort, some guests find the standard beds small for couples. Despite these concerns, guests generally report a pleasant sleeping environment.
Overall, KAMENOI HOTEL Aso stands out as an excellent choice for visitors seeking tranquility, outstanding service, and a delightful dining experience amidst the natural beauty of the Aso region.
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