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Summary of reviewsHotel Merlot is strategically located on the main Dubrovnik-Split connection, making it an ideal choice for travelers looking for a convenient stopover. The hotel is easy to find, situated on the main road, and offers quick access to a beautiful beach just 5 kilometers away. Guests appreciate the hotel's ability to manage its roadside nature well, ensuring a pleasant stay.
The breakfast at Hotel Merlot has received generally positive feedback, with many guests finding it satisfactory and complete. Some have described it as excellent, enjoying the plentiful offerings. However, there are minor suggestions for improvement in terms of variety and quality, particularly regarding the coffee options.
The hotel’s dining experience is highly praised, especially the restaurant's standout steak meal, regarded as one of the best by many guests. The dinner receives widespread acclaim for its deliciousness, with the half-board option also meeting guest expectations. Guests enjoy the opportunity for wine tasting of regional products, adding a unique flavor to their stay.
Hotel Merlot provides clean, functional, and comfortable rooms with all the basic necessities. While some guests note that the decor could use an update, the spaciousness, firm mattresses, and large balconies offer a relaxing environment. The convenience of having a lift is also appreciated, although some suggest room upgrades for enhanced comfort.
The hotel staff is commended for their friendly and welcoming demeanor. Guests consistently praise their professionalism, helpfulness, and proficiency in English, noting the attentiveness and kindness of the reception and restaurant teams. While there are occasional suggestions for increased presence and engagement at the reception, the overall impression is of a dedicated and super friendly team committed to delivering a positive guest experience.
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