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Summary of reviewsPalacio de Arce has garnered widespread acclaim from guests, highlighting various facets of the hotel that contribute to its strong reputation. Located a short drive from Santander, this historic and well-maintained establishment sits in a tranquil setting, offering easy access to beaches, cultural sites and the Camino de Santiago. The convenient 15-minute drive from the airport and Santander ferry port adds to its appeal, making it an excellent base for travelers exploring Cantabria. Numerous reviews commend the charming, well-decorated interiors and attentive, friendly staff, which enhance the overall experience. Guests also appreciate its proximity to attractions like Santillana del Mar and Cabarceno Park and the hotel’s ample, secure parking facilities.
The breakfast at Palacio de Arce receives overwhelming praise for its variety and quality with guests favorably mentioning the buffet-style offerings, including fresh products, local cheeses, meats and delicious homemade items. The exceptional dinner service also stands out with the on-site restaurant described as offering top-class, innovative dishes made from local products. The overall dining experience at the hotel is considered exceptional with both breakfast and other meals receiving high marks for taste and presentation.
Rooms at Palacio de Arce are described as spacious, clean and inviting, featuring rustic, cozy styles and comfortable beds. The romantic and quiet atmosphere, combined with the building’s beautiful historical architecture, adds charm to the stay. Guests also appreciate the well-appointed bathrooms with some featuring luxurious touches like jacuzzis. Despite minor issues such as occasional smaller rooms, the consensus is that the accommodations are of high quality and offer good value for money.
Cleanliness is another highlight at Palacio de Arce with guests frequently noting the spotless condition of both rooms and common areas. The stylish interiors and superb maintenance further contribute to a comfortable and relaxing environment. The staff’s exceptional service is often praised with many guests feeling warmly welcomed and well-cared for throughout their stay. The team’s friendliness, attentiveness and professionalism significantly enhance the guest experience, making travelers feel at home.
The hotel is also highly recommended for families, particularly due to its attentive staff and spacious accommodations. Family suites and the provision of essentials like cribs ensure a comfortable stay for those traveling with children. Lastly, the comfort of the beds receives positive remarks with most guests finding them very comfortable, despite a few noting aspects that could be improved.
In summary, Palacio de Arce is celebrated for its excellent location, superb dining, comfortable and clean rooms, exceptional staff and family-friendly amenities. The combination of a charming setting, high-quality service and convenient facilities makes it a well-regarded choice for travelers.
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