Info
Summary of reviewsQuality Inn Horseheads offers a conveniently located hotel experience for travelers, being easily accessible from the highway and close to destinations like Watkins Glen, Ithaca and Elmira College. The surrounding area is rich with food stores, markets, restaurants and shops, including an on-site Mexican restaurant, making it a practical choice for both business and leisure travelers.
Guests have praised the breakfast, highlighting the variety and quality of the offerings such as scrambled eggs, waffles, fresh fruit and more. The breakfast area is described as spacious and well-maintained with the friendly staff enhancing the dining experience. While there are occasional mentions of the need for better timing and presentation, overall, the breakfast is considered plentiful and a great start to the day.
The rooms at Quality Inn Horseheads are noted for their spaciousness and modern conveniences like fridges, microwaves and multiple electrical and USB outlets. Many guests find the rooms clean and the beds comfortable, despite some mentioning they could be noisy or not to their personal preference. Although the property and some rooms may appear slightly outdated, the ongoing renovations are appreciated by visitors. Despite a few minor issues with room assignments and housekeeping, the hotel provides good value with comfortable accommodations and effective air conditioning.
Cleanliness receives mixed reviews with many guests emphasizing clean and comfortable rooms, but others reporting strong odors and outdated conditions in some areas. Despite these inconsistencies, the positive experiences generally underline a clean environment with attentive staff.
The staff at Quality Inn Horseheads are frequently commended for their exceptional service with the front desk personnel and breakfast staff, particularly Patti, receiving high praise for their friendliness and helpfulness, contributing significantly to the welcoming atmosphere of the hotel.
While opinions on bed comfort vary with some guests finding the mattresses too soft or noisy, many appreciate the overall comfort of the beds and the availability of king-size options. Combined with the satisfying breakfast and other amenities, the hotel provides a mostly pleasant and convenient stay for its visitors.
Show moreRead review summaries for all categories
Categories
