InfoSummary of reviewsGuests of B&B HOTEL Frankfurt-Hahn Airport frequently praise its foremost feature: unparalleled proximity to Frankfurt Hahn Airport. This hotel is optimally positioned for travelers with early morning or late-night flights, just a one-minute walk from the airport terminal. The convenience of its location mitigates the stress associated with early departures and late arrivals, making it a highly recommended choice for transient travelers.
The rooms are often commended for their modernity, cleanliness and comfort. Visitors find the interiors well-equipped and functional, suitable for short stays. Clean bed linens and spotless environments are generally highlighted, ensuring a satisfactory level of comfort. Although some find the rooms small and the facilities basic, the proximity to the airport compensates for these minor drawbacks.
However, the hotel's breakfast service is notably absent, a significant point of dissatisfaction among guests. Previously advertised and included in bookings, breakfast is no longer offered, leaving many visitors disappointed. The closure of the dining area, paired with a lack of on-site staff, exacerbates the issue. The reinstatement of breakfast services would considerably enhance the overall guest experience.
Cleanliness receives mixed reviews with many guests appreciating the tidy and well-maintained rooms. Positive remarks are common, describing the rooms as "very clean" and "bright." Nonetheless, some experienced lapses in housekeeping standards, citing issues such as dust bunnies, dirty curtains and stains on carpets. The bathrooms received similarly mixed feedback with reports of both cleanliness and significant lapses in hygiene.
Staff interactions are predominantly positive when they occur. Many guests commend the helpfulness and friendliness of the personnel, highlighting the warm communication and accommodating behavior. Specific staff members are noted for their excellent service. However, the inconsistent availability of staff poses challenges with the reception rarely occupied and limited contact possibilities. Nonetheless, when available, the staff generally leave a favorable impression.
The Wi-Fi service at the hotel is inconsistent. While high-speed Wi-Fi is available and works well for some guests, others report frequent disconnections and weak signals. Potential guests should be prepared for possible connectivity issues during their stay.
Finally, the beds in the hotel receive varied feedback. Many guests describe them as comfortable and suitable for a night's stay, noting the general comfort of the rooms. However, some find the beds small, narrow or too hard. Despite these occasional criticisms, the beds and rooms generally meet the comfort expectations for a short airport-adjacent stay.
In summary, B&B HOTEL Frankfurt-Hahn Airport stands out for its exceptional airport proximity, making it a practical choice for travelers. While the absence of breakfast and some cleanliness inconsistencies are noted, the overall comfort, friendly staff and convenience largely contribute to a positive guest experience. Show more