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Summary of reviewsHoliday Inn Express Cambridge West - Cambourne by IHG, delivers a highly attributable experience for various traveler needs. The location is a significant advantage, offering a tranquil setting yet easy access to Cambridge and major routes like the A14/M11. It's a perfect blend of serenity and convenience, although some may find it slightly isolated without a car. Nevertheless, the nearby amenities and efficient bus service make it a strategic base for both business and leisure travelers.
Breakfast at the hotel receives ample praise for its variety and quality. With an extensive selection of both continental and hot options, the offerings cater well to various dietary preferences, including vegetarian, vegan and halal. Although the breakfast area can become crowded and some hot items less than perfectly managed, the overall experience leaves guests satisfied and well-prepared for the day.
Rooms at the hotel stand out for their modern, stylish design and high comfort. Guests frequently highlight the cleanliness and pleasant furnishings, praising the spaciousness and amenities provided. While some rooms might feel a bit tight for larger parties, the overall contemporary and inviting atmosphere of the hotel makes for a comfortable stay, complemented by a welcoming reception and bar area.
Cleanliness is a defining feature of the hotel with guests commending the immaculate upkeep of both public spaces and private rooms. The hotel’s fresh, modern appearance enhances its appeal, ensuring a pleasant and hygienic stay for visitors.
The staff at Holiday Inn Express Cambridge West - Cambourne consistently receive high marks for their friendly and efficient service. From the reception to the breakfast area, the team’s professionalism and willingness to go above and beyond create a warm and inviting atmosphere, enhancing the overall guest experience.
WiFi service is another strong point with the majority of guests appreciating the high-speed, reliable connection throughout the hotel. However, there are occasional mentions of connectivity issues.
Parking is highly praised for being free, plentiful and secure, making it a straightforward and convenient process for guests. Additionally, the presence of EV charging points is a noted benefit, adding to the convenience for electric vehicle owners.
For families, the hotel offers a welcoming and accommodating environment. Family rooms are well-sized and the comprehensive breakfast is a highlight for guests of all ages. Despite some small rooms for larger families, amenities such as comfortable sofa beds and interconnected rooms ensure a pleasant stay.
Overall, Holiday Inn Express Cambridge West - Cambourne excels in providing a comfortable, convenient and clean environment, marked by friendly staff and modern amenities. Its blend of tranquility and accessibility makes it a highly favored choice for diverse traveler needs.
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