The Hampton Inn Cleveland-Airport/Tiedeman Road provides guests with a range of facilities and services that cater to their needs, making it a great choice for travelers. Guests appreciate the nice rooms and comfortable beds, ensuring a good night's sleep. The staff is exceptional, creating a warm and pleasurable environment, although some guests express safety concerns. While the pool facility is clean and well-maintained, its limited use hours can be a drawback. Unfortunately, due to COVID, the breakfast selection is small, which may not suit children. Some rooms may have issues with broken fridges, blocked bathtubs and non-functional toilets. However, housekeeping service needs improvement as some guests found dirty towels and outdated rooms, including trash left under furniture and dirty sheets on rollaway beds. Although the hallways smell like cigarette smoke and some guests complain about noise from other guests, overall, the hotel provides good value for money. However, some guests felt that they didn't get value due to poor experiences, including double charging by the hotel and issue with refunds.
Extended Stay America Suites - Cleveland - Brooklyn is favorably situated in a suburban area with convenient access to major highways, downtown Cleveland, and the airport. This strategic location is appreciated by various types of travelers, from business visitors to families, as it offers easy access to a bustling mall, an assortment of restaurants, and a variety of shopping options. The nearby amenities, along with local attractions like the zoo, make it a practical choice for both short and extended stays.
The hotel's rooms are often highlighted for their comfort and amenities, particularly the inclusion of kitchenettes that allow guests to prepare meals. Many visitors find the rooms to be of decent size, with clean bathrooms and comfortable beds. These aspects contribute positively to the overall guest experience, although there are occasional concerns about cleanliness, such as dirty carpets or lingering odors.
The cleanliness of the hotel has garnered mixed reviews, with some guests praising the cleanliness of their rooms and fresh towels, while others note areas needing improvement, such as sticky floors or odors in shared spaces. Despite this, the hotel's staff receives frequent commendation for their friendliness and helpfulness, with many reviews appreciating the welcoming atmosphere created by the courteous front desk and housekeeping teams.
Breakfast offerings are basic, primarily consisting of granola bars, packaged muffins, and coffee, which some guests feel could be enhanced to better meet their expectations. Nonetheless, staff efforts to address issues promptly help maintain a hospitable environment.
The comfort of the beds generally receives positive feedback, with many guests finding them cozy and conducive to restful sleep, although there are occasional remarks about firmness or limited pillow availability. Overall, the strategic location, comfortable rooms, and friendly staff contribute positively to guests' experiences, making Extended Stay America Suites - Cleveland - Brooklyn a convenient choice for various travelers.
The Holiday Inn Express Cleveland Airport - Brook Park by IHG is a great choice for travelers looking for a convenient location near Cleveland Airport. Guests have praised the hotel's proximity to the airport and other amenities, as well as the helpful and friendly staff. While opinions on the breakfast were mixed, many guests found it to be great and appreciated the grab and go option. The rooms were generally clean and comfortable, although some guests noted issues with damp carpets and outdated bathrooms. Overall, the hotel was praised for its cleanliness and comfort. The staff received high marks from most guests with only a few negative comments about one manager. If you're looking for a hassle-free and comfortable stay near Cleveland Airport, consider the Holiday Inn Express Cleveland Airport - Brook Park.
The Best Western Airport Inn & Suites Cleveland receives strong praise overall for its strategic and convenient location, notably being close to the airport and major highways, complemented by a reliable shuttle service. Travelers appreciate the ease of access and comfortable stay offered at an affordable rate, bolstered by amicable service.
Guests frequently highlight the breakfast experience as a standout feature, noting the variety and quality of the offerings, including hot options and an amusing pancake machine. The breakfast area receives commendations for contributing to a pleasant morning start, though a minor suggestion to reduce salt levels has been noted.
Room quality is generally described as clean and comfortable, with recent updates enhancing the experience. However, occasional reports of cleanliness issues suggest that further attention in this area could enhance guest satisfaction. The staff receives consistent accolades for their exceptional friendliness and helpfulness, contributing to a welcoming environment.
The pool offers a mixed experience; while some appreciate it as a nice spot for relaxation, there are disruptions with availability and maintenance. Checking its status beforehand could be advantageous for potential visitors. Lastly, opinions on bed comfort vary, with some guests finding them satisfactory and others citing firmness and maintenance concerns.
Overall, the Best Western Airport Inn & Suites Cleveland provides a favorable stay, with a focus on strategic location, quality breakfast, and excellent staff service. Addressing the sporadic issues concerning cleanliness and bed comfort could further bolster guest experiences.
The Sonesta Simply Suites Cleveland Airport boasts a prime location that is a major highlight for guests. Its placement near Baldwin Wallace University and the airport, coupled with proximity to major highways, ensures ease of access and convenience for travelers. Guests appreciate the quiet, beautiful setting that provides a peaceful retreat. Nearby amenities like restaurants, convenience stores and shopping options add to the convenience, making the location highly favorable for various types of visits.
The rooms at the hotel are generally well-received, particularly for their spaciousness and comfort. Guests frequently commend the ample space, comfortable beds and thoughtful layouts that include kitchen amenities and sometimes a cozy fireplace. Many find the rooms clean and well-maintained, adding to a comfortable and homey atmosphere. However, some guests did note inconsistencies in cleanliness, pointing to issues like stained carpets and unpleasant odors.
Cleanliness feedback is mixed with some guests finding their rooms immaculate and others encountering significant issues such as dirty floors and bathrooms. There are calls for more consistent and thorough cleaning services to meet expectations across all rooms. When cleanliness is on point, it greatly enhances the stay experience, showcasing the potential for a home-away-from-home ambiance.
The staff at the hotel have garnered positive feedback for their friendliness and helpfulness, particularly front desk personnel who often go out of their way to assist guests. Many laud the exceptional customer service and the staff's accommodating nature, although a few encounters with unresponsive or rude staff were noted. Overall, the general sentiment towards the staff is favorable, contributing positively to the guest experience.
The comfort of the beds stands out prominently in reviews with many guests highlighting how they significantly enhance their stay. The beds are often described as very comfortable with an ample number of pillows adding to the comfort level. While there are occasional mentions of mattresses feeling sunken, the overall impression is that the bedding meets high standards of comfort, positively impacting the guests' experience.
Breakfast has received mixed reviews, primarily due to changes brought about by COVID-19 restrictions. The complimentary breakfast, which now consists of pre-packaged items, did not meet the expectations of many guests, leading to a general sense of disappointment regarding the breakfast offerings.
In summary, the Sonesta Simply Suites Cleveland Airport is praised for its strategic and peaceful location, spacious and comfortable rooms and generally friendly and accommodating staff. While there are mixed reviews on cleanliness and breakfast, the comfort of the beds and the overall setting contribute positively to guests' stays, making it a favored option for many travelers.
Red Roof Inn Cleveland Airport - Middleburg Heights is lauded for its highly convenient location, making it an attractive choice for travelers. It's strategically situated near the highway and only a short taxi ride from the airport, offering quick access to downtown Cleveland. Guests also appreciate the proximity to a variety of dining options and shops, enhancing the convenience of their stay.
While the hotel does not offer breakfast, it provides complimentary coffee and tea, and there are dining options nearby like IHOP and fast-food restaurants. The staff's friendly and helpful nature stands out, often going the extra mile to assist guests. The rooms are generally spacious and clean, with comfortable mattresses and cozy beds praised by many. The hotel's pet-friendly policy adds to its appeal for travelers with pets.
Cleanliness generally receives positive remarks, with rooms reported to be well-maintained, although some guests have noted areas needing attention, such as carpets and occasional smoke odors. The property's cleanliness extends to facilities like fridges and microwaves, contributing to a pleasant stay.
The staff at Red Roof Inn receives consistent acclaim for their professionalism and pleasant demeanor, significantly enhancing the guest experience. Front desk staff, particularly noted team members Simone, Sharon, and Teresita, are frequently commended for their courteous and accommodating service.
The comfort of the beds is often highlighted, with many guests likening the mattresses to a cloud-like experience, promoting a restful sleep. However, some inconsistencies in mattress comfort and bedding cleanliness have been reported.
Overall, Red Roof Inn Cleveland Airport - Middleburg Heights offers a strategic location, friendly service, and basic comfort, with spacious rooms and a pet-friendly atmosphere. These strengths make it a solid choice for travelers, though some improvements in maintenance could further enhance guest satisfaction.
MainStay Suites Middleburg Heights Cleveland Airport receives widespread praise from guests, particularly for its strategic location, comfortable accommodations, and exceptional staff. The hotel's location is frequently highlighted as a major advantage, being conveniently close to the airport, expressways, and various dining and shopping options, while also situated in a safe and quiet neighborhood. This makes it a preferred choice for both leisure and business travelers.
Rooms at MainStay Suites are lauded for their cleanliness and spaciousness, offering the comfort of a home-like environment. The suite layout, often including two bedrooms and a kitchenette, is ideal for families and groups, catering well to those on extended stays. The comfortable beds further enhance the guest experience, with many visitors praising the restful sleep they enjoyed.
The staff at the hotel earn high praise for their friendliness and professionalism. They are described as accommodating and attentive, with the front desk personnel ensuring smooth check-ins and check-outs. Housekeeping is noted for attention to detail, contributing to the overall positive guest experience.
While the breakfast offerings receive mixed reviews, the availability of fresh coffee and certain quality options are appreciated. Some guests felt the breakfast selection could be improved, particularly commenting on the limited variety of packaged items.
The hotel also emerges as a strong option for business travelers, with its convenient location, functional room amenities, and quiet environment facilitating productivity and relaxation. Despite occasional concerns regarding cleanliness and maintenance in certain areas, the overall feedback reflects a property that consistently meets or exceeds guest expectations, making it a favorable choice for those visiting the Cleveland area, whether for business or leisure purposes.
Wyndham Cleveland Airport is a great budget-friendly option for travelers looking for good value. Although the property may be dated, the elegant character of the former Marriott can still be seen in the lobby. The rooms are generally in good condition and the staff is friendly, although some may lack experience. Guests can expect a generally quiet evening and a great perk is the free parking despite the raised barrier. While some guests found the hotel to be passable or acceptable, others were disappointed with the room for the price paid. Despite being a 3-star hotel, some guests felt that it offered a 4-star experience. The breakfast is decent but slightly overpriced. The hotel suffered from the effects of Covid and has yet to fully recover. While some guests would consider staying elsewhere in the future, Wyndham Cleveland Airport remains a decent option for budget-conscious travelers.
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