7,258,491 hotelsin 60 categories
Big Hotels in Perai
34 HOTELS IN AND AROUND PERAIRanking can be influenced by the commissions we receive.
$
Info
Summary of reviews
Masson Hotel Butterworth is favored by guests for its prime location, offering easy access to the Sunway Carnival Mall and a variety of dining options. Renowned local eateries and well-known outlets like Dominos and Secret Recipe are within close proximity, ensuring convenience despite the absence of dedicated parking space. The hotel's central position in a bustling city environment makes it an attractive option for those seeking to experience city life with ease.
Guests generally appreciate the hotel's rooms for their cleanliness and comfort, with many noting the pleasing design and super comfy beds. Modern amenities like Netflix and YouTube enhance the overall stay. However, sound insulation and occasional encounters with outdoor wildlife pose challenges for comfort. Feedback on cleanliness is mixed, with reports of dusty floors and cobwebs contrasting with praise for clean sheets and cozy rooms. While the bathrooms could benefit from increased attention to cleanliness, the hotel's strategic location suggests potential if housekeeping issues are addressed.
The staff at Masson Hotel Butterworth generally receive positive comments for their friendliness and approachability, especially during check-in, with certain individuals like Nagesh mentioned for their exceptional service. Although there are instances of less cooperative interactions, the majority of the team strives to maintain a welcoming atmosphere.
The beds and pillows contribute to a comfortable sleeping experience, with many guests finding them soft and inviting, though some express concerns about bed size and quality. Overall, Masson Hotel Butterworth provides a charming stay with its convenient location, friendly staff, and cozy beds, accommodating guests seeking to immerse themselves in the city's vibrant atmosphere while enjoying a satisfactory level of comfort.
Guests generally appreciate the hotel's rooms for their cleanliness and comfort, with many noting the pleasing design and super comfy beds. Modern amenities like Netflix and YouTube enhance the overall stay. However, sound insulation and occasional encounters with outdoor wildlife pose challenges for comfort. Feedback on cleanliness is mixed, with reports of dusty floors and cobwebs contrasting with praise for clean sheets and cozy rooms. While the bathrooms could benefit from increased attention to cleanliness, the hotel's strategic location suggests potential if housekeeping issues are addressed.
The staff at Masson Hotel Butterworth generally receive positive comments for their friendliness and approachability, especially during check-in, with certain individuals like Nagesh mentioned for their exceptional service. Although there are instances of less cooperative interactions, the majority of the team strives to maintain a welcoming atmosphere.
The beds and pillows contribute to a comfortable sleeping experience, with many guests finding them soft and inviting, though some express concerns about bed size and quality. Overall, Masson Hotel Butterworth provides a charming stay with its convenient location, friendly staff, and cozy beds, accommodating guests seeking to immerse themselves in the city's vibrant atmosphere while enjoying a satisfactory level of comfort.
Categories
Big
Free Wi-Fi
3 Star
$
Info
Summary of reviews
Pearl View Hotel Prai, Penang, offers a generally positive experience, particularly highlighted by its strategic location. Situated conveniently near major roads, the Penang Bridge, and the ferry terminal, it provides easy access to local attractions, eateries, and business areas, making it an ideal choice for both leisure and business travelers. The plentiful parking options further enhance its appeal for those traveling by car.
The breakfast experience at Pearl View varies, with guests enjoying a mix of international and local dishes, served by friendly staff. While the breakfast is noted for being kid-friendly and offering good value for money, there is room for improvement in variety and freshness.
Rooms at the hotel are praised for their cleanliness and spaciousness, offering a cozy atmosphere with effective air conditioning and strong showers. The beds are generally comfortable, contributing to restful stays, and the hotel provides good value for budget-conscious travelers. However, occasional issues such as ants, odors, and windowless rooms are noted by some guests.
Cleanliness across the hotel receives mixed feedback, though many guests find the rooms well-maintained, contributing to a pleasant experience. Some areas, such as carpets and furniture, show signs of aging, indicating a need for updates to meet guest expectations fully.
The hotel staff are often described as polite, friendly, and helpful, particularly in supporting guest needs, although some minor issues with front desk service are reported. The overall welcoming attitude adds positively to business travelers' experiences.
While many guests enjoy the comfortable beds with clean linens, there are some reports of cleanliness issues, such as stains on sheets and hard mattresses. These areas could benefit from better maintenance to ensure a consistently satisfying experience.
In summary, Pearl View Hotel Prai, Penang, presents a solid option for travelers, combining strategic location and reasonable comfort with areas of potential enhancement, especially in breakfast offerings, cleanliness, and bedding maintenance.
The breakfast experience at Pearl View varies, with guests enjoying a mix of international and local dishes, served by friendly staff. While the breakfast is noted for being kid-friendly and offering good value for money, there is room for improvement in variety and freshness.
Rooms at the hotel are praised for their cleanliness and spaciousness, offering a cozy atmosphere with effective air conditioning and strong showers. The beds are generally comfortable, contributing to restful stays, and the hotel provides good value for budget-conscious travelers. However, occasional issues such as ants, odors, and windowless rooms are noted by some guests.
Cleanliness across the hotel receives mixed feedback, though many guests find the rooms well-maintained, contributing to a pleasant experience. Some areas, such as carpets and furniture, show signs of aging, indicating a need for updates to meet guest expectations fully.
The hotel staff are often described as polite, friendly, and helpful, particularly in supporting guest needs, although some minor issues with front desk service are reported. The overall welcoming attitude adds positively to business travelers' experiences.
While many guests enjoy the comfortable beds with clean linens, there are some reports of cleanliness issues, such as stains on sheets and hard mattresses. These areas could benefit from better maintenance to ensure a consistently satisfying experience.
In summary, Pearl View Hotel Prai, Penang, presents a solid option for travelers, combining strategic location and reasonable comfort with areas of potential enhancement, especially in breakfast offerings, cleanliness, and bedding maintenance.
Categories
Big
Business
Cheap
$
Info
Summary of reviews
Ixora Hotel Penang is a great choice for travelers looking for a strategic location with easy access to nearby malls, restaurants and local food. The hotel is conveniently located near the main road, making it accessible to various shops and fast-food restaurants. The hotel's proximity to various tourist attractions and business centers makes it an ideal spot for both leisure and business travelers. The breakfast at the hotel is mainly local food with a good variety of options, although some guests suggest there could be a little bit of improvement in the variety and quality. The spacious and clean rooms are worth the price with comfortable beds, complete facilities and good design. The hotel's cleanliness has received mixed reviews, but many guests have described it as very clean or clean always. The staff are friendly and supportive, although some guests have reported slow check-in times and unhelpful receptionists. The swimming pool is perfect for all ages with a child-friendly section and a thrilling water slide. Ample car parking is available and it's easy to access, making it convenient for guests who drive. Families looking for a welcoming place to stay in Penang may want to consider the Ixora Hotel with its family-friendly facilities, including a children's pool and spacious family rooms. The hotel's beds are comfortable with extra pillows and a long sofa in some rooms. Overall, Ixora Hotel Penang is a great four-star hotel with high standards and a peaceful atmosphere.
Categories
Big
Family
Pool
Children's Pool
Pool Water Slide
Outdoor Pool
$
Info
Summary of reviews
Sunway Hotel Seberang Jaya is highly praised for its strategic and convenient location in Seberang Jaya, making it an ideal choice for both business and leisure travelers. It is conveniently situated near various key locations, shopping malls such as Sunway Carnival Mall, supermarkets and a variety of dining options. Additionally, amenities like a brand-new Medical Center and a 7-Eleven add to its appeal. The hotel offers free parking, enhancing its value-for-money reputation. Guests commend the cleanliness and comfort of the hotel, along with the consistently friendly and helpful staff, contributing to a well-rounded and enjoyable stay.
The hotel’s breakfast, while decent, receives mixed feedback for its lack of variety. Guests suggest that the breakfast could be improved with a wider selection of dishes, including more fruits and local delicacies. The current individually packed portions due to COVID-19 precautions are also less preferred compared to a traditional buffet. Despite the generally good quality of the meals, there's consensus on the need for enhancing the breakfast experience to meet the expectations of a four-star hotel.
When it comes to the rooms, guests are consistently impressed by their cleanliness, spaciousness and comfort. The rooms feature modern decor and complete amenities, contributing to a pleasant environment for travelers. Many guests appreciate the well-lighted rooms and comfortable chairs, alongside the excellent housekeeping and attentive staff service. Positive remarks also go to the views from many rooms, which include sights like the Light Hotel and KWSP building.
Cleanliness is a standout attribute at Sunway Hotel Seberang Jaya with numerous reviews highlighting the immaculate condition of the rooms. The hotel maintains high standards of hygiene, ensuring that spaces are tidy, including well-maintained toilets and comfortable beds. This attention to detail extends to the overall guest experience, even with minor issues like room temperature adjustments or an average breakfast not detracting significantly from the overall positive impression.
Finally, the hotel's staff receives frequent compliments for their exceptional service. From the security guards to the front desk and food and beverage personnel, the staff is consistently described as warm, friendly and extremely helpful. Guests feel well looked after, thanks to the politeness and thoughtfulness of the staff, enhancing the overall guest experience through their welcoming and courteous demeanor.
In summary, Sunway Hotel Seberang Jaya offers a well-rounded and comfortable stay with its prime location, clean and spacious rooms, attentive staff and overall commendable service, despite some areas for improvement in the breakfast variety.
The hotel’s breakfast, while decent, receives mixed feedback for its lack of variety. Guests suggest that the breakfast could be improved with a wider selection of dishes, including more fruits and local delicacies. The current individually packed portions due to COVID-19 precautions are also less preferred compared to a traditional buffet. Despite the generally good quality of the meals, there's consensus on the need for enhancing the breakfast experience to meet the expectations of a four-star hotel.
When it comes to the rooms, guests are consistently impressed by their cleanliness, spaciousness and comfort. The rooms feature modern decor and complete amenities, contributing to a pleasant environment for travelers. Many guests appreciate the well-lighted rooms and comfortable chairs, alongside the excellent housekeeping and attentive staff service. Positive remarks also go to the views from many rooms, which include sights like the Light Hotel and KWSP building.
Cleanliness is a standout attribute at Sunway Hotel Seberang Jaya with numerous reviews highlighting the immaculate condition of the rooms. The hotel maintains high standards of hygiene, ensuring that spaces are tidy, including well-maintained toilets and comfortable beds. This attention to detail extends to the overall guest experience, even with minor issues like room temperature adjustments or an average breakfast not detracting significantly from the overall positive impression.
Finally, the hotel's staff receives frequent compliments for their exceptional service. From the security guards to the front desk and food and beverage personnel, the staff is consistently described as warm, friendly and extremely helpful. Guests feel well looked after, thanks to the politeness and thoughtfulness of the staff, enhancing the overall guest experience through their welcoming and courteous demeanor.
In summary, Sunway Hotel Seberang Jaya offers a well-rounded and comfortable stay with its prime location, clean and spacious rooms, attentive staff and overall commendable service, despite some areas for improvement in the breakfast variety.
Categories
Big
Golf
Free Wi-Fi
$
Info
Summary of reviews
The Light Hotel Penang earns high praise across various aspects, establishing itself as a premier choice for travelers. Its strategic location is frequently highlighted, offering easy access to major highways like the Butterworth Kulim Expressway and Penang Bridge, alongside vibrant shopping and dining options nearby. Guests benefit from its proximity to Sunway Carnival Mall and a selection of local eateries, making it ideal for both business and leisure visits. Despite a few suggestions for a location closer to Georgetown, the quiet yet accessible setting, paired with cleanliness and excellent staff service, enhances the overall guest experience.
The hotel's breakfast offerings receive outstanding feedback for their extensive variety and superb quality. Guests appreciate the delicious selection that caters to both local and international tastes, making it one of the best hotel breakfasts many have experienced. The attentive and friendly staff further enhance the dining experience, ensuring an enjoyable meal despite occasional crowding. Dinner service also receives commendations for its variety and taste, although some minor issues with specific dishes and food replenishment were noted.
Guest rooms are lauded for their spaciousness, cleanliness and modern amenities, contributing to a comfortable and restful stay. The beds, in particular, are described as very comfortable, adding to the positive sleep experience. While some minor improvements could be made regarding additional amenities and room size for specific preferences, the overall satisfaction with room quality and housekeeping is high.
Cleanliness is a standout feature with diligent housekeeping ensuring the hotel remains spotless and well-organized. The environment, including lobbies and restrooms, is consistently clean, providing a hassle-free and pleasant atmosphere. This dedication to maintaining high standards of cleanliness is a recurring theme in guest reviews.
The staff at The Light Hotel Penang are frequently praised for their friendliness, professionalism and helpfulness. Their exceptional service across all areas of the hotel significantly contributes to a welcoming and comfortable environment, enhancing the overall guest experience. Specific staff members are often mentioned by name, reflecting the personal touch and commitment to excellence that guests appreciate.
While the swimming pool receives mixed reviews, children enjoy the facility, adding a family-friendly element to the stay. However, issues regarding its small size and cleanliness were noted. Parking facilities also have room for improvement with guests facing challenges during peak hours and noting logistical issues such as the absence of a lift from the basement car park to the lobby.
Overall, The Light Hotel Penang consistently delivers a 5-star experience with exceptional service, top-notch amenities and an outstanding dining experience. The staff's excellence and the hotel's strategic location solidify its standing as the best hotel in Seberang Jaya, making it a preferred choice for visitors seeking comfort, convenience and high standards.
The hotel's breakfast offerings receive outstanding feedback for their extensive variety and superb quality. Guests appreciate the delicious selection that caters to both local and international tastes, making it one of the best hotel breakfasts many have experienced. The attentive and friendly staff further enhance the dining experience, ensuring an enjoyable meal despite occasional crowding. Dinner service also receives commendations for its variety and taste, although some minor issues with specific dishes and food replenishment were noted.
Guest rooms are lauded for their spaciousness, cleanliness and modern amenities, contributing to a comfortable and restful stay. The beds, in particular, are described as very comfortable, adding to the positive sleep experience. While some minor improvements could be made regarding additional amenities and room size for specific preferences, the overall satisfaction with room quality and housekeeping is high.
Cleanliness is a standout feature with diligent housekeeping ensuring the hotel remains spotless and well-organized. The environment, including lobbies and restrooms, is consistently clean, providing a hassle-free and pleasant atmosphere. This dedication to maintaining high standards of cleanliness is a recurring theme in guest reviews.
The staff at The Light Hotel Penang are frequently praised for their friendliness, professionalism and helpfulness. Their exceptional service across all areas of the hotel significantly contributes to a welcoming and comfortable environment, enhancing the overall guest experience. Specific staff members are often mentioned by name, reflecting the personal touch and commitment to excellence that guests appreciate.
While the swimming pool receives mixed reviews, children enjoy the facility, adding a family-friendly element to the stay. However, issues regarding its small size and cleanliness were noted. Parking facilities also have room for improvement with guests facing challenges during peak hours and noting logistical issues such as the absence of a lift from the basement car park to the lobby.
Overall, The Light Hotel Penang consistently delivers a 5-star experience with exceptional service, top-notch amenities and an outstanding dining experience. The staff's excellence and the hotel's strategic location solidify its standing as the best hotel in Seberang Jaya, making it a preferred choice for visitors seeking comfort, convenience and high standards.
Categories
Big
Luxury
Pool
Indoor Pool
Outdoor Pool
15 more hotels nearby!
$
Info
Summary of reviews
Aroma Hotel in Butterworth garners praise for its prime location, making it a highly convenient choice for guests. The hotel's proximity to an array of eateries, bars and cafes, as well as the bustling city center, creates an appealing atmosphere, especially for younger visitors looking to enjoy the local nightlife. Both leisure and practical needs are well-catered with ample parking available during the day enhancing the convenience for those traveling by car.
Guests highlight the spacious, comfortable and modernly designed rooms, which offer good city views. Affordability is a key plus, particularly for rooms with bathtubs. The hotel staff receive commendations for their friendliness and helpfulness with the reception team noted for making the check-in process smooth and pleasant. The overall attitude of the lobby and housekeeping staff adds a significant positive touch to the stay.
Despite the positives, there are areas where Aroma Hotel could improve. The effectiveness of the air conditioning in many rooms is a common concern with guests sometimes having to rely on ceiling fans. Lighting in the rooms is often described as dim and the condition of the bathrooms could benefit from better partitioning and maintenance. Occasional reports of cleanliness issues, such as yellowed linens and unpleasant odors, indicate that more consistent cleaning services would enhance the experience.
Parking at the hotel is ample and generally well-received, although some guests caution about the narrow pathway in the car park. Overall, the crucial highlights of Aroma Hotel are its strategic location, helpful and friendly staff and spacious parking with suggestions for improvements in air conditioning, lighting and bathroom facilities to boost guest satisfaction further.
Guests highlight the spacious, comfortable and modernly designed rooms, which offer good city views. Affordability is a key plus, particularly for rooms with bathtubs. The hotel staff receive commendations for their friendliness and helpfulness with the reception team noted for making the check-in process smooth and pleasant. The overall attitude of the lobby and housekeeping staff adds a significant positive touch to the stay.
Despite the positives, there are areas where Aroma Hotel could improve. The effectiveness of the air conditioning in many rooms is a common concern with guests sometimes having to rely on ceiling fans. Lighting in the rooms is often described as dim and the condition of the bathrooms could benefit from better partitioning and maintenance. Occasional reports of cleanliness issues, such as yellowed linens and unpleasant odors, indicate that more consistent cleaning services would enhance the experience.
Parking at the hotel is ample and generally well-received, although some guests caution about the narrow pathway in the car park. Overall, the crucial highlights of Aroma Hotel are its strategic location, helpful and friendly staff and spacious parking with suggestions for improvements in air conditioning, lighting and bathroom facilities to boost guest satisfaction further.
Categories
Big
Parking
Accessible
$
Info
Summary of reviews
De' Garden Hotel, Butterworth, receives notable praise for its strategic location, balancing convenience with a peaceful environment. Its proximity to main city areas, ample parking and diverse dining options make it an appealing choice for both business and leisure travelers. The breakfast offerings, although simple and somewhat lacking in variety, receive appreciation for taste, particularly the local cuisine. Despite some reservations regarding cost and variety, the breakfast service is generally deemed satisfactory.
The hotel rooms are highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the well-equipped rooms with ample plug points and essential appliances, including microwaves in some rooms. The quiet environment facilitates relaxation and work, making it an excellent value for money considering the reasonable rates and ample parking.
Cleanliness stands out as a key virtue at De' Garden Hotel with reviewers frequently commenting on the immaculate state of the rooms and the overall pleasant environment. Good housekeeping, clean towels and adherence to pandemic safety measures earn the hotel high marks. Although some find the bathrooms slightly cramped and showers needing improvement, these issues do not significantly detract from the overall positive assessment.
The hotel staff are consistently lauded for their friendliness, professionalism and willingness to assist, particularly the front office team. Despite a few isolated incidents involving billing disagreements and a less courteous staff member, the general sentiment towards the staff remains overwhelmingly positive. Their exceptional service significantly enhances the guest experience.
Parking facilities at De' Garden Hotel are highly rated with guests appreciating the spacious and secure parking areas. The presence of attentive security guards and the availability of private and free parking add to the stress-free experience for those traveling by car.
Overall, De' Garden Hotel, Butterworth, is characterized by its convenient location, clean and comfortable rooms, commendable staff and excellent parking facilities, making it a reliable choice for travelers.
The hotel rooms are highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the well-equipped rooms with ample plug points and essential appliances, including microwaves in some rooms. The quiet environment facilitates relaxation and work, making it an excellent value for money considering the reasonable rates and ample parking.
Cleanliness stands out as a key virtue at De' Garden Hotel with reviewers frequently commenting on the immaculate state of the rooms and the overall pleasant environment. Good housekeeping, clean towels and adherence to pandemic safety measures earn the hotel high marks. Although some find the bathrooms slightly cramped and showers needing improvement, these issues do not significantly detract from the overall positive assessment.
The hotel staff are consistently lauded for their friendliness, professionalism and willingness to assist, particularly the front office team. Despite a few isolated incidents involving billing disagreements and a less courteous staff member, the general sentiment towards the staff remains overwhelmingly positive. Their exceptional service significantly enhances the guest experience.
Parking facilities at De' Garden Hotel are highly rated with guests appreciating the spacious and secure parking areas. The presence of attentive security guards and the availability of private and free parking add to the stress-free experience for those traveling by car.
Overall, De' Garden Hotel, Butterworth, is characterized by its convenient location, clean and comfortable rooms, commendable staff and excellent parking facilities, making it a reliable choice for travelers.
Categories
Big
Parking
3 Star
$
Info
Summary of reviews
Iconic Hotel receives high praise for its strategic and vibrant location, situated amidst a plethora of local eateries, bars and convenience shops. Guests appreciate the ease of access and the modern, clean facilities which enhance the hotel's appeal. The breakfast experience is generally well-received with a sumptuous spread and a wide variety of food selections, including good coffee, often described as delicious and satisfying. Some guests suggest minor improvements to the buffet's variety, but overall, it’s a positive aspect of the stay.
The rooms at Iconic Hotel impress with their cleanliness, spaciousness and modernity. They are well-decorated with comfortable beds and convenient electric charge facilities, catering well to families with interconnected designs. Free upgrades to deluxe rooms and the detailed attention to quality and cleanliness in the room design further elevate guest satisfaction.
Cleanliness stands out as a key strength with guests frequently highlighting the tidy and well-maintained environment. The friendly and helpful staff contribute to a welcoming atmosphere and a smooth check-in process. Housekeeping is noted for their meticulous care, which adds to the luxurious feel of the hotel.
The staff's excellent service and attentiveness are major highlights with guests consistently praising their friendliness and professionalism. Even though some staff members are still gaining experience, the overall sentiment reflects a warm and hospitable environment. Management is also noted for their proactive and responsive approach.
In terms of bedding, Iconic Hotel receives favorable feedback for its comfortable, clean and spacious beds, including comfy mattresses and soft pillows, which enhance the sleeping experience. Despite occasional remarks about bed quality issues, the general consensus remains positive.
In summary, Iconic Hotel is highly recommended for its excellent location, cleanliness, comfortable rooms, attentive staff and enjoyable breakfast offerings, making it a compelling choice for travelers seeking a pleasant and accommodating stay.
The rooms at Iconic Hotel impress with their cleanliness, spaciousness and modernity. They are well-decorated with comfortable beds and convenient electric charge facilities, catering well to families with interconnected designs. Free upgrades to deluxe rooms and the detailed attention to quality and cleanliness in the room design further elevate guest satisfaction.
Cleanliness stands out as a key strength with guests frequently highlighting the tidy and well-maintained environment. The friendly and helpful staff contribute to a welcoming atmosphere and a smooth check-in process. Housekeeping is noted for their meticulous care, which adds to the luxurious feel of the hotel.
The staff's excellent service and attentiveness are major highlights with guests consistently praising their friendliness and professionalism. Even though some staff members are still gaining experience, the overall sentiment reflects a warm and hospitable environment. Management is also noted for their proactive and responsive approach.
In terms of bedding, Iconic Hotel receives favorable feedback for its comfortable, clean and spacious beds, including comfy mattresses and soft pillows, which enhance the sleeping experience. Despite occasional remarks about bed quality issues, the general consensus remains positive.
In summary, Iconic Hotel is highly recommended for its excellent location, cleanliness, comfortable rooms, attentive staff and enjoyable breakfast offerings, making it a compelling choice for travelers seeking a pleasant and accommodating stay.
Categories
Big
Pool
Panoramic View Pool
Outdoor Pool
Free Wi-Fi
$
Info
Summary of reviews
The Royale Chulan Penang, located in the heart of George Town, excels with its strategic location, making it a prime choice for tourists eager to explore the city's historical and cultural gems. Guests appreciate its proximity to key attractions such as Little India, Armenian Street and the UNESCO Heritage area, along with famous local eateries and convenient access to the ferry terminal. The hotel's blend of historical charm and modern amenities in a beautifully maintained heritage building contributes to a cozy and comfortable stay, enhanced by clean, spacious rooms and commendable service.
The breakfast experience at Royale Chulan Penang is widely praised for its extensive variety catering to diverse tastes, featuring both local and international dishes. Highlights include an array of breads, soups and a notable egg station with positive mentions of the nasi lemak and vegetarian options. Despite some comments on needing more space and better replenishment practices, the overall consensus is that the breakfast is delightful and a highlight of the stay.
Dinner at the hotel also receives positive feedback, particularly the quality of banquet and in-house restaurant offerings with the Christmas dinner and festive atmosphere being standout features. While some dishes like overcooked fish and less satisfying mashed potatoes received critiques, guests generally enjoy the variety and quality of dinner options provided.
The rooms are a significant highlight, often described as spacious, clean and well-maintained with luxurious decor and modern amenities such as iron boards and toiletries. The addition of balconies in some rooms provides extra space and lovely views, enhancing the guest experience. Although minor issues such as noise from air conditioning and sporadic encounters with small cockroaches were noted, the overall sentiment remains positive.
Cleanliness at the hotel is generally well-regarded with many guests noting the high standards of housekeeping, particularly clean bathrooms and a pleasant fragrance throughout the property. However, some reviews point out areas for improvement, including mold in bathrooms and occasional dust accumulation.
The staff at Royale Chulan Penang are frequently commended for their efficiency, friendliness and accommodating nature. The reception, housekeeping and security teams, in particular, receive positive mentions for their courteous and professional demeanor, significantly enhancing the overall guest experience.
WiFi services present a mixed experience with many guests appreciating the good and reliable connection. However, there are recurring complaints about spotty reception and slow speeds in various areas, suggesting room for improvement in the hotel's internet services.
The gym, though small, is considered well-equipped and available 24/7, meeting basic workout needs. Reviews indicate it is generally praised but could benefit from better maintenance and updates. The pool areas are well-received, providing a refreshing and clean environment with beautiful views, although some guests note occasional overcrowding.
Parking receives mixed reviews with free covered parking being a definite perk. However, issues with limited spaces, narrow bays and an inconvenient entrance are frequently mentioned. The hotel staff's efforts to manage the parking situation are notable, though improvements are needed.
Lastly, the Royale Chulan Penang is highly recommended for families, offering spacious family rooms and a kid-friendly swimming pool. The staff's attentiveness and willingness to upgrade guests to larger suites when needed are often highlighted, making it an ideal destination for family travelers.
The breakfast experience at Royale Chulan Penang is widely praised for its extensive variety catering to diverse tastes, featuring both local and international dishes. Highlights include an array of breads, soups and a notable egg station with positive mentions of the nasi lemak and vegetarian options. Despite some comments on needing more space and better replenishment practices, the overall consensus is that the breakfast is delightful and a highlight of the stay.
Dinner at the hotel also receives positive feedback, particularly the quality of banquet and in-house restaurant offerings with the Christmas dinner and festive atmosphere being standout features. While some dishes like overcooked fish and less satisfying mashed potatoes received critiques, guests generally enjoy the variety and quality of dinner options provided.
The rooms are a significant highlight, often described as spacious, clean and well-maintained with luxurious decor and modern amenities such as iron boards and toiletries. The addition of balconies in some rooms provides extra space and lovely views, enhancing the guest experience. Although minor issues such as noise from air conditioning and sporadic encounters with small cockroaches were noted, the overall sentiment remains positive.
Cleanliness at the hotel is generally well-regarded with many guests noting the high standards of housekeeping, particularly clean bathrooms and a pleasant fragrance throughout the property. However, some reviews point out areas for improvement, including mold in bathrooms and occasional dust accumulation.
The staff at Royale Chulan Penang are frequently commended for their efficiency, friendliness and accommodating nature. The reception, housekeeping and security teams, in particular, receive positive mentions for their courteous and professional demeanor, significantly enhancing the overall guest experience.
WiFi services present a mixed experience with many guests appreciating the good and reliable connection. However, there are recurring complaints about spotty reception and slow speeds in various areas, suggesting room for improvement in the hotel's internet services.
The gym, though small, is considered well-equipped and available 24/7, meeting basic workout needs. Reviews indicate it is generally praised but could benefit from better maintenance and updates. The pool areas are well-received, providing a refreshing and clean environment with beautiful views, although some guests note occasional overcrowding.
Parking receives mixed reviews with free covered parking being a definite perk. However, issues with limited spaces, narrow bays and an inconvenient entrance are frequently mentioned. The hotel staff's efforts to manage the parking situation are notable, though improvements are needed.
Lastly, the Royale Chulan Penang is highly recommended for families, offering spacious family rooms and a kid-friendly swimming pool. The staff's attentiveness and willingness to upgrade guests to larger suites when needed are often highlighted, making it an ideal destination for family travelers.
Categories
Big
Historic
Honeymoon
The Prestige Hotel Penang, a Member of Design Hotels4.8 mi from Perai
Hotel in Georgetown
9.1
ExcellentFrom $110
$
Info
Summary of reviews
The Prestige Hotel Penang, a Member of Design Hotels, situated in the heart of George Town, boasts an ideal location for exploring Penang’s historic and cultural landmarks. Positioned near major attractions like Little India, Chinatown, Armenian Street and the UNESCO Heritage-listed precinct, guests can easily access notable sites such as the clock tower, Fort Cornwallis and the Masjid Kapitan Keling. Despite its central location, the hotel offers a quiet retreat from busier areas, enhanced by nearby dining options and cafes. The hotel's modern design, cleanliness and friendly staff elevate the guest experience, making it a memorable stay.
Breakfast at The Prestige Hotel Penang, a Member of Design Hotels has mixed reviews with many guests praising the breakfast for its extensive variety and delicious offerings catering to both Asian and European tastes. However, some guests found the selection limited and not up to the expectations of a 5-star establishment. Dinner at the Glasshouse restaurant is generally well-received for its tasty food and prompt, reasonably priced in-room dining service, though the evening ambiance of the restaurant could use improvement.
Guests consistently rave about the rooms, highlighting their spaciousness, stylish decor, cleanliness and comfort. The rooms come with great amenities such as complimentary snacks and drinks and the king-sized beds are particularly praised for their comfort. The housekeeping staff maintains high standards, ensuring a pleasant stay for all.
The hotel is also commended for its remarkable hospitality with attentive and friendly staff across all levels, including reception, housekeeping and dining. Specific employees have been highlighted for their outstanding assistance, contributing significantly to the positive guest experience.
The Wi-Fi service is generally reliable with strong connections and satisfactory internet speed throughout the hotel, making it suitable for both leisure and work. The gym, while small, is clean, well-maintained and open 24/7, providing adequate facilities for a basic workout.
One of the standout features is the rooftop infinity pool, which offers stunning ocean views and a serene environment. Although the pool's size has received mixed reviews, the overall sentiment is positive with the pool providing a fantastic relaxation spot.
Parking facilities at the hotel are also well-received with guests appreciating the ample, convenient and clean parking options. Complimentary parking is a noted benefit, although some guests have faced minor issues with indoor parking spots and access cards.
For families, The Prestige Hotel Penang, a Member of Design Hotels offers a warm and welcoming environment with kid-friendly amenities and spacious rooms suitable for family stays. Additional touches such as helpful staff and clean facilities enhance the family-friendly nature of the hotel, making it a preferred choice for families visiting Penang.
Overall, The Prestige Hotel Penang, a Member of Design Hotels is praised for its prime location, comfortable and clean accommodations, excellent service and beautiful facilities, making it a highly recommended destination for travelers.
Breakfast at The Prestige Hotel Penang, a Member of Design Hotels has mixed reviews with many guests praising the breakfast for its extensive variety and delicious offerings catering to both Asian and European tastes. However, some guests found the selection limited and not up to the expectations of a 5-star establishment. Dinner at the Glasshouse restaurant is generally well-received for its tasty food and prompt, reasonably priced in-room dining service, though the evening ambiance of the restaurant could use improvement.
Guests consistently rave about the rooms, highlighting their spaciousness, stylish decor, cleanliness and comfort. The rooms come with great amenities such as complimentary snacks and drinks and the king-sized beds are particularly praised for their comfort. The housekeeping staff maintains high standards, ensuring a pleasant stay for all.
The hotel is also commended for its remarkable hospitality with attentive and friendly staff across all levels, including reception, housekeeping and dining. Specific employees have been highlighted for their outstanding assistance, contributing significantly to the positive guest experience.
The Wi-Fi service is generally reliable with strong connections and satisfactory internet speed throughout the hotel, making it suitable for both leisure and work. The gym, while small, is clean, well-maintained and open 24/7, providing adequate facilities for a basic workout.
One of the standout features is the rooftop infinity pool, which offers stunning ocean views and a serene environment. Although the pool's size has received mixed reviews, the overall sentiment is positive with the pool providing a fantastic relaxation spot.
Parking facilities at the hotel are also well-received with guests appreciating the ample, convenient and clean parking options. Complimentary parking is a noted benefit, although some guests have faced minor issues with indoor parking spots and access cards.
For families, The Prestige Hotel Penang, a Member of Design Hotels offers a warm and welcoming environment with kid-friendly amenities and spacious rooms suitable for family stays. Additional touches such as helpful staff and clean facilities enhance the family-friendly nature of the hotel, making it a preferred choice for families visiting Penang.
Overall, The Prestige Hotel Penang, a Member of Design Hotels is praised for its prime location, comfortable and clean accommodations, excellent service and beautiful facilities, making it a highly recommended destination for travelers.
Categories
Big
Boutique-Style
Luxury
$
Info
Summary of reviews
The Bayview Hotel Georgetown Penang is celebrated for its prime and convenient location in the heart of Georgetown. Guests appreciate the ease of access to local attractions, eateries and cultural sites, such as Red Garden Food Paradise, Chulia Street and Little India. The proximity to the city center and transport options further enhances its appeal, particularly for food enthusiasts who enjoy being surrounded by numerous restaurants and cafes. The presence of heritage areas and local markets nearby adds a cultural dimension to the stay, making it an enriching experience for both leisure and business travelers. Additionally, visitors note the clean and spacious rooms, friendly and helpful staff and good value for money, which contribute to a satisfying overall experience.
The breakfast at the hotel offers a diverse and delicious buffet with items like omelets and bread pudding receiving particular praise. However, opinions vary with some finding the breakfast expensive and the selection occasionally limited or repetitive. Concerns about cleanliness, food safety and the ambiance of the breakfast area are also noted, though many guests are satisfied with the variety and taste.
Dining experiences are notably enhanced by the hotel’s renowned rooftop bar and revolving restaurant. The rooftop bar is celebrated for its stunning city views, ambiance and reasonably priced drinks, making it a perfect spot to unwind. The revolving restaurant offers a unique dining experience with memorable views, though opinions on food quality and value are mixed. The Indian restaurant and Mantra restaurant in the hotel also receive positive feedback for good food and pleasant service. Overall, the varied dining options, especially the rooftop bar, contribute positively to the hotel experience.
The hotel’s rooms are praised for their spaciousness and comfort with many guests enjoying the views and amenities like bathtubs and complimentary beverages. However, there are consistent comments about outdated decor, cleanliness issues and maintenance problems, including clogged toilets, leaks and low water pressure. The thin walls and lack of soundproofing also occasionally disturb the stay.
Cleanliness receives mixed reviews with many guests complimenting the clean and comfortable rooms, while others point out issues such as dust, mold and stained towels. The cleanliness of the pool and gym areas also receives some criticism. Nonetheless, housekeeping efforts are generally appreciated.
Staff at the Bayview Hotel receive mostly positive feedback for being friendly, helpful and professional, though some guests report issues with slow check-in and occasional rudeness or unprofessional behavior at the front desk. Specific staff members, such as Mr. Melvin and Venilla, are noted for their exceptional service.
WiFi connectivity experiences are varied with some guests highlighting strong and reliable service, while others struggle with connection issues and complicated login processes. Improvements in WiFi reliability and coverage are suggested by several guests.
The hotel’s gym and pool facilities receive mixed feedback. The gym is appreciated for being quiet and serviceable but criticized for old equipment and cleanliness issues. The pool is a highlight for many, particularly the spaciousness and jacuzzi, although it can become crowded and sometimes lacks cleanliness.
Parking at the Bayview Hotel is generally appreciated for being free and available, though the parking area can be tricky to navigate due to narrow passages and limited signage. The validation process and shared parking lot are also noted as potential inconveniences.
Families find the Bayview Hotel Georgetown Penang accommodating with spacious rooms and child-friendly amenities. The central location and attentive staff make it a convenient and pleasant option for family stays.
In summary, the Bayview Hotel Georgetown Penang offers a strategically located and generally pleasant stay with some mixed aspects regarding room condition, breakfast value and amenities maintenance. The friendly and helpful staff, combined with the convenience of the location and dining options, significantly enhance the overall experience for many guests.
The breakfast at the hotel offers a diverse and delicious buffet with items like omelets and bread pudding receiving particular praise. However, opinions vary with some finding the breakfast expensive and the selection occasionally limited or repetitive. Concerns about cleanliness, food safety and the ambiance of the breakfast area are also noted, though many guests are satisfied with the variety and taste.
Dining experiences are notably enhanced by the hotel’s renowned rooftop bar and revolving restaurant. The rooftop bar is celebrated for its stunning city views, ambiance and reasonably priced drinks, making it a perfect spot to unwind. The revolving restaurant offers a unique dining experience with memorable views, though opinions on food quality and value are mixed. The Indian restaurant and Mantra restaurant in the hotel also receive positive feedback for good food and pleasant service. Overall, the varied dining options, especially the rooftop bar, contribute positively to the hotel experience.
The hotel’s rooms are praised for their spaciousness and comfort with many guests enjoying the views and amenities like bathtubs and complimentary beverages. However, there are consistent comments about outdated decor, cleanliness issues and maintenance problems, including clogged toilets, leaks and low water pressure. The thin walls and lack of soundproofing also occasionally disturb the stay.
Cleanliness receives mixed reviews with many guests complimenting the clean and comfortable rooms, while others point out issues such as dust, mold and stained towels. The cleanliness of the pool and gym areas also receives some criticism. Nonetheless, housekeeping efforts are generally appreciated.
Staff at the Bayview Hotel receive mostly positive feedback for being friendly, helpful and professional, though some guests report issues with slow check-in and occasional rudeness or unprofessional behavior at the front desk. Specific staff members, such as Mr. Melvin and Venilla, are noted for their exceptional service.
WiFi connectivity experiences are varied with some guests highlighting strong and reliable service, while others struggle with connection issues and complicated login processes. Improvements in WiFi reliability and coverage are suggested by several guests.
The hotel’s gym and pool facilities receive mixed feedback. The gym is appreciated for being quiet and serviceable but criticized for old equipment and cleanliness issues. The pool is a highlight for many, particularly the spaciousness and jacuzzi, although it can become crowded and sometimes lacks cleanliness.
Parking at the Bayview Hotel is generally appreciated for being free and available, though the parking area can be tricky to navigate due to narrow passages and limited signage. The validation process and shared parking lot are also noted as potential inconveniences.
Families find the Bayview Hotel Georgetown Penang accommodating with spacious rooms and child-friendly amenities. The central location and attentive staff make it a convenient and pleasant option for family stays.
In summary, the Bayview Hotel Georgetown Penang offers a strategically located and generally pleasant stay with some mixed aspects regarding room condition, breakfast value and amenities maintenance. The friendly and helpful staff, combined with the convenience of the location and dining options, significantly enhance the overall experience for many guests.
Categories
Big
Family
Romantic
$
Info
Summary of reviews
Located in a convenient area, '7 Hotel' offers rooms that vary in size and condition, with some guests finding them to be spacious and comfortable enough to relax in. The air conditioning has been positively highlighted by some visitors, which adds to the comfort of the stay. However, despite these positives, significant concerns arise regarding the cleanliness and maintenance of the accommodations. Many guests have noted that the rooms appear dusty and unmaintained, with issues such as dirt, insects, and hair on floors being common complaints. Bathrooms, in particular, have been described as small, smelly, and dirty, with broken fixtures further diminishing the experience. The overall perception of cleanliness is further impacted by uncomfortable bedding, unsatisfactory bed linens, and neglected furniture. While the hotel's location and the air conditioning in the rooms stand out as positive aspects, the overall room conditions and cleanliness are areas that require substantial improvement.
Categories
Big
Cheap
Sustainability Journey
$
Info
Summary of reviews
Kimberley Hotel Georgetown stands out as an ideal choice for visitors to Penang, boasting a prime location in the heart of George Town. Its strategic positioning allows guests to easily explore renowned sites like Komtar and Penang Road and enjoy a variety of local street food, night markets, shopping malls and vibrant street art within walking distance. Access to public transportation further enhances convenience, making it a perfect base for both short stays and detailed explorations of the city.
The hotel's breakfast receives mixed feedback but many guests appreciate the good value and varied offerings available at the adjacent restaurant. While some visitors note a lack of variety, particularly for those preferring spicy food, the breakfast buffet available on weekends is generally well-received for its quality and selection.
Rooms at Kimberley Hotel Georgetown are often praised for their cleanliness and comfort, particularly the beds and pillows. Amenities such as hairdryers, kettles and fridges add to the convenience. However, some rooms are small, lack natural light and could benefit from better soundproofing and renovation. Despite occasional cleanliness issues, many guests highlight the friendly and efficient housekeeping staff.
The hotel's cleanliness receives varied reviews. While many guests note clean rooms and bathrooms, others mention issues such as dusty floors, stained linens and occasional encounters with insects. There is a call for more consistent and thorough cleaning standards to improve the overall experience.
Staff at Kimberley Hotel Georgetown are frequently commended for their friendliness, helpfulness and excellent customer service. The receptionists, security guard and housekeeping staff are highlighted for their exceptional service, contributing significantly to a welcoming atmosphere. However, there are occasional mentions of service inconsistencies and a need for enhanced training.
Wifi service at the hotel is mixed with many guests praising the fast and reliable connection, though some report issues like slow speeds and unstable connectivity. There is a noted desire for more consistently strong internet service throughout the hotel.
Parking facilities are limited and described as cramped and challenging, despite the perk of free parking. Guests often struggle to find available spaces, especially during peak times, which may be inconvenient for those traveling by car.
The comfort of the beds is generally praised with many guests appreciating the spacious and comfortable king-sized options. However, issues with stained and dusty linens detract from the experience. Guests suggest improvements in the cleanliness and condition of the bedding to enhance overall comfort.
As a three-star hotel, Kimberley Hotel Georgetown provides good value for money with standout features like its central location and clean rooms. However, improvements in facilities and room upkeep are needed to fully meet guest expectations.
For business travelers, the hotel offers a reliable choice with well-maintained rooms designed for privacy and comfort. Its convenient location and efficient services make it suitable for business tours and solo travel, ensuring a comfortable and efficient stay.
The hotel's breakfast receives mixed feedback but many guests appreciate the good value and varied offerings available at the adjacent restaurant. While some visitors note a lack of variety, particularly for those preferring spicy food, the breakfast buffet available on weekends is generally well-received for its quality and selection.
Rooms at Kimberley Hotel Georgetown are often praised for their cleanliness and comfort, particularly the beds and pillows. Amenities such as hairdryers, kettles and fridges add to the convenience. However, some rooms are small, lack natural light and could benefit from better soundproofing and renovation. Despite occasional cleanliness issues, many guests highlight the friendly and efficient housekeeping staff.
The hotel's cleanliness receives varied reviews. While many guests note clean rooms and bathrooms, others mention issues such as dusty floors, stained linens and occasional encounters with insects. There is a call for more consistent and thorough cleaning standards to improve the overall experience.
Staff at Kimberley Hotel Georgetown are frequently commended for their friendliness, helpfulness and excellent customer service. The receptionists, security guard and housekeeping staff are highlighted for their exceptional service, contributing significantly to a welcoming atmosphere. However, there are occasional mentions of service inconsistencies and a need for enhanced training.
Wifi service at the hotel is mixed with many guests praising the fast and reliable connection, though some report issues like slow speeds and unstable connectivity. There is a noted desire for more consistently strong internet service throughout the hotel.
Parking facilities are limited and described as cramped and challenging, despite the perk of free parking. Guests often struggle to find available spaces, especially during peak times, which may be inconvenient for those traveling by car.
The comfort of the beds is generally praised with many guests appreciating the spacious and comfortable king-sized options. However, issues with stained and dusty linens detract from the experience. Guests suggest improvements in the cleanliness and condition of the bedding to enhance overall comfort.
As a three-star hotel, Kimberley Hotel Georgetown provides good value for money with standout features like its central location and clean rooms. However, improvements in facilities and room upkeep are needed to fully meet guest expectations.
For business travelers, the hotel offers a reliable choice with well-maintained rooms designed for privacy and comfort. Its convenient location and efficient services make it suitable for business tours and solo travel, ensuring a comfortable and efficient stay.
Categories
Big
3 Star
Honeymoon
$
Info
First opened in 1885, this luxury hotel is 4 kms away from Gurney Plaza shopping mall.
Summary of reviews
The Eastern & Oriental Hotel is a luxurious and historic 5-star hotel located in the heart of Georgetown, offering exceptional value for money. The hotel's exceptional location allows for stunning views, particularly from the rooms, which come with a wide spread breakfast buffet. The breakfast is a highlight for guests with a huge spread of choices, from regional dishes to fruits, cereals and pastries. The hotel boasts comfortable, spacious and well-maintained rooms with colonial-style decor and stunning views of the ocean. The pool area is especially clean and inviting with an infinity pool overlooking the sea. The staff is friendly and attentive, providing outstanding customer service. The hotel offers old world luxury and is a unique building with great history, steeped in Peranakan & Colonial vibe. Overall, the Eastern & Oriental Hotel is the perfect choice for travelers who value comfort, luxury and history.
Categories
Big
Luxury
Golf
$
Info
Categories
Big
Honeymoon
Spa
$
Info
Summary of reviews
Cititel Express Penang stands out as a popular choice for travelers due to its superb location in the heart of George Town, offering convenient access to shopping malls, famous local eateries, and historical attractions. Guests frequently praise this strategic positioning, emphasizing the ease of exploring Penang's vibrant culinary scene and participating in nearby events, which is especially beneficial for both leisure and business travelers. The hotel itself complements its prime location by providing clean, modern, and comfortable accommodations. Despite some compact space concerns, rooms are well-maintained, showcasing signs of recent renovation, and ensuring a cozy atmosphere. Cleanliness is highlighted across reviews, with both rooms and common areas frequently described as well-kept, contributing to a pleasant stay.
The staff at Cititel Express Penang further enhance the overall experience through their friendliness and professionalism. Guests consistently commend team members for their attentive and accommodating service, from front desk operations to housekeeping, ensuring a smooth and welcoming environment. While occasional understaffing is noted during peak times, the overall service quality is highly praised, adding significantly to the positive guest experience.
Breakfast offerings receive mixed reviews, with some guests appreciating the variety available and the strategic location of the dining area, while others suggest room for improvement in menu expansion and food quality. Similarly, bed comfort varies, with many guests finding them super comfortable and clean, although there are remarks about firmness and bed size concerns. Overall, Cititel Express Penang delivers a satisfactory level of comfort and service at a reasonable price, making it an appealing choice for those seeking convenience and reliability in a bustling city setting.
The staff at Cititel Express Penang further enhance the overall experience through their friendliness and professionalism. Guests consistently commend team members for their attentive and accommodating service, from front desk operations to housekeeping, ensuring a smooth and welcoming environment. While occasional understaffing is noted during peak times, the overall service quality is highly praised, adding significantly to the positive guest experience.
Breakfast offerings receive mixed reviews, with some guests appreciating the variety available and the strategic location of the dining area, while others suggest room for improvement in menu expansion and food quality. Similarly, bed comfort varies, with many guests finding them super comfortable and clean, although there are remarks about firmness and bed size concerns. Overall, Cititel Express Penang delivers a satisfactory level of comfort and service at a reasonable price, making it an appealing choice for those seeking convenience and reliability in a bustling city setting.
Categories
Big
Nightlife
Free Wi-Fi
$
Info
Summary of reviews
JEN Penang Georgetown by Shangri-La boasts an exceptional location in the heart of Georgetown, offering guests convenient access to local attractions, shopping centers and food stalls. Its strategic position allows for easy exploration of Penang's cultural and culinary offerings with places like TOP, Komtar and 1st Avenue Mall within walking distance. The proximity to bus terminals and easy drives to the airport further enhance its appeal.
The breakfast at the hotel garners high praise for its lavish, extensive and delicious spread of local and international dishes. The separate area for club suite guests and the excellent service add to the exclusive experience. Families find the breakfast particularly enjoyable and good value for money, although some guests note occasional repetitiveness in the menu.
Dinner and snack options offer a mixed experience. While the Club Lounge with its evening drinks and live music is well-received, the buffet dinner could benefit from improvements in food quality and variety. The 24-hour in-room dining service adds flexibility for guests.
Rooms are appreciated for their spaciousness, cleanliness and modern decor with comfortable beds and picturesque views. Some minor issues such as occasional noise and housekeeping oversights have been noted, but the overall consensus is positive.
Cleanliness throughout the hotel generally meets or exceeds guest expectations with rooms and common areas like the lobby being well-maintained. Some criticisms about housekeeping prompt the need for minor improvements.
The hotel staff receives overwhelming praise for their friendliness, helpfulness and efficient service, significantly contributing to a pleasant stay. Despite some isolated incidents of less satisfactory service, the overall sentiment towards the staff remains highly positive.
The complimentary WiFi service is highly rated for its speed and reliability, although initial connection issues and occasional weak coverage are mentioned.
The gym is well-equipped and caters to fitness enthusiasts, though some guests feel it could benefit from an upgrade. The spa adds to the overall relaxation experience with most guests appreciating the modern facilities.
The pool area is seen as a pleasant spot for relaxation, despite some criticisms about its size, maintenance and occasional overcrowding. Guests suggest enhancements such as extended operating hours and additional amenities.
Parking is convenient, free and secure, though issues like the lack of an elevator to the lobby and low ceilings are highlighted. Addressing these could further improve the experience.
Overall, JEN Penang Georgetown by Shangri-La is especially praised for its family-friendly amenities, comfortable rooms and fantastic location, making it a highly recommended choice for travelers seeking a blend of comfort and convenience in Georgetown.
The breakfast at the hotel garners high praise for its lavish, extensive and delicious spread of local and international dishes. The separate area for club suite guests and the excellent service add to the exclusive experience. Families find the breakfast particularly enjoyable and good value for money, although some guests note occasional repetitiveness in the menu.
Dinner and snack options offer a mixed experience. While the Club Lounge with its evening drinks and live music is well-received, the buffet dinner could benefit from improvements in food quality and variety. The 24-hour in-room dining service adds flexibility for guests.
Rooms are appreciated for their spaciousness, cleanliness and modern decor with comfortable beds and picturesque views. Some minor issues such as occasional noise and housekeeping oversights have been noted, but the overall consensus is positive.
Cleanliness throughout the hotel generally meets or exceeds guest expectations with rooms and common areas like the lobby being well-maintained. Some criticisms about housekeeping prompt the need for minor improvements.
The hotel staff receives overwhelming praise for their friendliness, helpfulness and efficient service, significantly contributing to a pleasant stay. Despite some isolated incidents of less satisfactory service, the overall sentiment towards the staff remains highly positive.
The complimentary WiFi service is highly rated for its speed and reliability, although initial connection issues and occasional weak coverage are mentioned.
The gym is well-equipped and caters to fitness enthusiasts, though some guests feel it could benefit from an upgrade. The spa adds to the overall relaxation experience with most guests appreciating the modern facilities.
The pool area is seen as a pleasant spot for relaxation, despite some criticisms about its size, maintenance and occasional overcrowding. Guests suggest enhancements such as extended operating hours and additional amenities.
Parking is convenient, free and secure, though issues like the lack of an elevator to the lobby and low ceilings are highlighted. Addressing these could further improve the experience.
Overall, JEN Penang Georgetown by Shangri-La is especially praised for its family-friendly amenities, comfortable rooms and fantastic location, making it a highly recommended choice for travelers seeking a blend of comfort and convenience in Georgetown.
Categories
Big
Pool
Outdoor Pool
Honeymoon
$
Info
Summary of reviews
The Loop On Leith George Town Penang Hotel is frequently praised for its excellent location in the heart of George Town, close to major attractions, eateries and public transportation. Guests find it an ideal base for exploring popular spots and enjoying the historic charm of the old town with everything within easy reach from the hotel.
Breakfast at the hotel generally receives positive feedback for taste and quality with many guests finding it delicious and worth the money. However, there is room for improvement regarding variety and catering to different dietary needs.
The rooms are consistently noted for being clean, modern and visually appealing despite being small in size. Guests appreciate the minimalist design and the availability of necessary amenities, though noise insulation and occasional maintenance issues could be improved.
Cleanliness overall is satisfactory with many guests noting the hotel's modern and clean environment. However, there are occasional concerns about stained linens, inconsistent cleaning services and dated facilities.
Staff at the hotel are frequently described as friendly, helpful and courteous, contributing positively to the guest experience. Although some reviews point out occasional lapses in customer service, the majority of guests appreciate the attentiveness and pleasant demeanor of the hotel staff.
The hotel's free Wi-Fi is noted to be dependable for some guests, providing good connectivity for streaming and general use. However, several reviews report issues with connectivity, indicating a mixed experience in this regard.
Parking is a significant concern with limited availability and narrow spaces operating on a first-come, first-served basis, making it challenging for guests to secure a spot.
Family guests find the hotel to be a family-friendly option with many praising the friendly staff and comfortable beds, although some might find the family room small or dark and the lack of stair-free access challenging for strollers or wheelchairs.
Regarding the beds, many guests appreciate their comfort and cleanliness, although some have concerns about the hardness of the beds and the cleanliness of the bed linens.
Overall, the Loop On Leith George Town Penang Hotel offers a solid three-star experience with good value for money, reasonable pricing and a satisfactory balance of cost and quality. Despite some areas needing improvement, it remains a favored choice for many guests looking to explore George Town easily.
Breakfast at the hotel generally receives positive feedback for taste and quality with many guests finding it delicious and worth the money. However, there is room for improvement regarding variety and catering to different dietary needs.
The rooms are consistently noted for being clean, modern and visually appealing despite being small in size. Guests appreciate the minimalist design and the availability of necessary amenities, though noise insulation and occasional maintenance issues could be improved.
Cleanliness overall is satisfactory with many guests noting the hotel's modern and clean environment. However, there are occasional concerns about stained linens, inconsistent cleaning services and dated facilities.
Staff at the hotel are frequently described as friendly, helpful and courteous, contributing positively to the guest experience. Although some reviews point out occasional lapses in customer service, the majority of guests appreciate the attentiveness and pleasant demeanor of the hotel staff.
The hotel's free Wi-Fi is noted to be dependable for some guests, providing good connectivity for streaming and general use. However, several reviews report issues with connectivity, indicating a mixed experience in this regard.
Parking is a significant concern with limited availability and narrow spaces operating on a first-come, first-served basis, making it challenging for guests to secure a spot.
Family guests find the hotel to be a family-friendly option with many praising the friendly staff and comfortable beds, although some might find the family room small or dark and the lack of stair-free access challenging for strollers or wheelchairs.
Regarding the beds, many guests appreciate their comfort and cleanliness, although some have concerns about the hardness of the beds and the cleanliness of the bed linens.
Overall, the Loop On Leith George Town Penang Hotel offers a solid three-star experience with good value for money, reasonable pricing and a satisfactory balance of cost and quality. Despite some areas needing improvement, it remains a favored choice for many guests looking to explore George Town easily.
Categories
Big
Family
Parking
$
Info
Summary of reviews
St Giles Wembley Penang receives high praise from its guests, primarily for its outstanding location in the vibrant city of George Town. Situated centrally, it offers easy access to local attractions, shopping centers, and diverse dining options, making it a convenient choice for both leisure and business travelers. The hotel's breakfast is frequently lauded for its extensive buffet featuring both Asian and Western delicacies, enhanced by attentive and friendly service, providing a superb start to the day.
Guests consistently commend the cleanliness and spaciousness of the rooms, appreciating comfortable beds and stunning views, particularly from the upper floors. The amenities and interior design create a welcoming atmosphere, though some note the lighting could be improved. The housekeeping is reliable, adding to the comfortable stay.
The staff are widely recognized for their friendliness, helpfulness, and professionalism, contributing to an exceptional hospitality experience. Special mentions of staff members like Mr. Alvin and Ms. Umai highlight the hotel's dedication to excellent service.
While the Wi-Fi service receives mixed reviews, some report fast and reliable connectivity. The gym and pool facilities are well-maintained, enhancing guest satisfaction, with the gym being particularly well-equipped and clean. Despite occasional maintenance issues, the pool offers a delightful cityscape view and relaxing experience.
Comfortable Serta mattresses contribute to restful sleep, although there are suggestions for improvement regarding sizing options for taller guests. Overall, St Giles Wembley Penang is deemed to exceed typical four-star expectations, offering great value and quality, with some guests suggesting it deserves a higher rating due to its service and modern facilities.
Guests consistently commend the cleanliness and spaciousness of the rooms, appreciating comfortable beds and stunning views, particularly from the upper floors. The amenities and interior design create a welcoming atmosphere, though some note the lighting could be improved. The housekeeping is reliable, adding to the comfortable stay.
The staff are widely recognized for their friendliness, helpfulness, and professionalism, contributing to an exceptional hospitality experience. Special mentions of staff members like Mr. Alvin and Ms. Umai highlight the hotel's dedication to excellent service.
While the Wi-Fi service receives mixed reviews, some report fast and reliable connectivity. The gym and pool facilities are well-maintained, enhancing guest satisfaction, with the gym being particularly well-equipped and clean. Despite occasional maintenance issues, the pool offers a delightful cityscape view and relaxing experience.
Comfortable Serta mattresses contribute to restful sleep, although there are suggestions for improvement regarding sizing options for taller guests. Overall, St Giles Wembley Penang is deemed to exceed typical four-star expectations, offering great value and quality, with some guests suggesting it deserves a higher rating due to its service and modern facilities.
Categories
Big
Sustainability Journey
Spa
Categories
Map