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Summary of reviewsHotel Petropolis Inn enjoys a mostly positive reception from guests, being praised for its tranquil location, quality breakfast and attentive staff. Nestled in the serene Valparaíso neighborhood, the hotel offers picturesque panoramic and rooftop views, creating a peaceful environment that many guests find appealing. Despite being situated atop a steep hill, the stunning landscapes and easy access to local eateries and tourist spots compensate for the challenging walk with many utilizing Uber for convenient travel to downtown attractions.
The breakfast at Hotel Petropolis Inn is a standout feature, often described as excellent, delicious and well-varied. Guests highlight the freshness and quality of the food with the breakfast setting on a terrace offering beautiful city and mountain views, enhancing the dining experience. While there are occasional mentions of limited options and minor issues, the overall feedback remains overwhelmingly positive.
The rooms at Hotel Petropolis Inn are noted for their modern aesthetics, cleanliness and comfort. Many rooms offer beautiful city and mountain views with the cornered master suite being particularly praised for its spacious and romantic ambiance. Although some guests find the rooms a bit small and occasionally encounter issues like noise and inconsistent cleanliness, the amenities and tranquil environment generally receive high marks.
Cleanliness is another area where the hotel excels with most guests finding the rooms and common areas to be spotless and well-maintained. The friendly housekeeping staff contributes positively to the guests' experience, although a few reviews mention isolated issues with bathroom cleanliness and occasional lapses in room upkeep.
The staff at Hotel Petropolis Inn consistently receives high praise for their attentiveness, politeness and efficiency. Guests appreciate the friendly and committed service, particularly from the reception team, which enhances the overall stay. The exceptional service extends to all areas of the hotel, contributing to a smooth and pleasant experience for visitors.
The hotel’s amenities, including free Wi-Fi, parking and comfortable beds, receive mixed reviews. While the internet is generally stable on the first floor, higher floors experience connectivity issues. The parking facilities are secure but limited and challenging to navigate. The beds are mostly praised for their comfort, though some guests note inconsistencies in bed size and occasional issues with bedding cleanliness.
Offering good value for money, Hotel Petropolis Inn is considered a solid choice for travelers seeking comfort and practicality. It aligns well with its three-star rating, providing a balance of cost and satisfaction. Business travelers appreciate the strategic location, conference room and efficient service, while couples find it an ideal spot for romantic getaways with beautiful views and a serene atmosphere enhancing their special occasions. Overall, the hotel provides a pleasant and comfortable stay, catering to various needs and preferences. Show more
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Categories
Business Hotel
This 3-star hotel offers a business center with a range of business amenities and Wi-Fi throughout the property. It also features a conference center and meeting room. The hotel has generously-sized and cozy sleeping rooms.
Hotel with Parking
Listed as a hotel property type, this inn is expected to offer parking facilities for guests arriving by vehicle.
Hotel with Gym
The hotel provides a fitness center for guests. The fitness center provides guests the opportunity to satisfy their fitness needs even while traveling.
3-Star Hotel
Located in the heart of Petrópolis, this hotel provides convenient access to Santos Dumont's House and other attractions. It offers comfortable accommodations at an affordable price, making it a great value-for-money option. It includes breakfast, parking and free Wifi.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Room Types
Superior Double or Twin RoomThis room features air conditioning, a TV and a minibar.
Executive RoomThis room features air conditioning, a TV and a minibar.
Executive Room with BalconyThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.
Panoramic Suite MasterThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as mountain views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
The Hotel Petropolis Inn boasts a location that receives varied opinions from guests. Positively, it is noted to be situated in the calm and serene Valparaíso neighborhood, offering a beautiful and quiet environment with easy access to many restaurants, bars and the main tourist attractions of Petropolis. Guests often appreciate the hotel’s elevated position, providing stunning panoramic and rooftop views of the city, making it a great spot for those who enjoy picturesque landscapes.
However, the hotel's location presents some challenges as well. It is set atop a steep hill, which can make access difficult, particularly for those without a car. Walking to the historic center or downtown can be cumbersome due to the distance and the city's hilly terrain. The convenience of catching an Uber quickly mitigates this issue for many, who find that rides to the city center are fast and straightforward. Moreover, some guests find the area very secure and peaceful, contributing to a comfortable stay.
In summary, while the Petropolis Inn is not centrally located, its tranquil setting, scenic views and proximity to local eateries and tourist spots make it a pleasant choice for travelers with a car or those who don't mind a short ride to downtown attractions.
Breakfast
Hotel Petropolis Inn receives consistent praise for its breakfast offerings from guests. Most reviews highlight the breakfast as a key strength of the hotel, often describing it as excellent, delicious and well-varied. Guests appreciate the quality and freshness of the food with many mentioning specific items such as French toast and the rich variety of breads and cakes. The breakfast setting is also a notable feature, often served on a terrace with a beautiful view of the city and mountains, adding to the overall dining experience.
Some guests mention that the breakfast could use a few improvements, citing limited options and occasional issues with stale bread or missing items like cheese bread. However, these critiques do not overshadow the overall positive feedback, as most guests find the breakfast to be abundant, tasty and inclusive of diverse options.
The hotel's staff receives recognition for their excellent service, which enhances the breakfast experience further. Guests also appreciate the practical aspects, such as the pre-scheduling of breakfast times to ensure comfort and organization. Despite a few minor misses, Hotel Petropolis Inn's breakfast remains a standout feature, contributing significantly to the positive guest experience at the hotel.
Rooms
Hotel Petropolis Inn offers a modern and visually appealing environment with a mix of stylish and cozy rooms. Guests appreciate the newfound cleanliness and comfort of the accommodations, noting that many rooms boast beautiful views, including city vistas and mountain landscapes. A cornered master suite is particularly praised for its spacious, romantic setting and luxurious panorama.
While the rooms are frequently described as clean, comfortable and equipped with convenient amenities such as warm blankets and quality air conditioning, there are consistent mentions of their small size, often feeling cramped and tight. The cleanliness and upkeep of rooms are subject to varying reports; some guests encountered musty smells and outdated décor, while others found their spaces impeccably maintained and organized.
Guests appreciate the quiet and peaceful environment of the rooms, despite occasional complaints about poor sound insulation and noise from neighboring areas or ongoing construction. The hotel’s breakfast service has received high marks for its variety and quality, enhancing the overall guest experience.
In summary, Hotel Petropolis Inn combines modern aesthetics with cozy accommodations, offering clean and comfortable rooms despite their small size. The stunning views and attentive service make it an attractive choice for both relaxation and business trips, though improvements in soundproofing and consistent room maintenance would enhance guest satisfaction.
Beds
Hotel Petropolis Inn receives a mix of feedback regarding its bedding, although the consensus leans positively. Guests frequently describe the beds as very comfortable, soft and cozy with many appreciating the quality and comfort of the mattresses. The hotel benefits from clean and new bed linens and blankets, providing an overall inviting sleep environment. The large and spacious beds are especially commended with a few guests noting the availability of extra pillows and the good maintenance of bedding items.
However, some reviewers point out areas needing improvement. There are mentions of narrow and small single beds, which may be less comfortable for some guests. Despite the general praise for cleanliness, isolated reports mentioned stained and dirty bedding with some guests finding hair on the sheets or old and smelly blankets. Pillow comfort appears inconsistent with some guests finding them inadequate or too low.
Overall, the beds at Hotel Petropolis Inn are usually praised for their comfort and new, clean linens, although occasional lapses in cleanliness and bed size can detract from the experience for some guests.
Cleanliness
Visitors to Hotel Petropolis Inn generally found the establishment to be very clean and orderly, often praising the spotless and impeccable cleanliness of the rooms and common areas. The hotel’s new and modern facilities, paired with the excellent work by the housekeeping team, were frequently highlighted. Rooms were described as clean, comfortable and well-maintained with many guests noting clean linens, tidy environments and a pleasant atmosphere throughout the hotel.
However, some reviews did point out inconsistencies in the cleanliness, particularly regarding the bathrooms, which occasionally had issues such as mold, dirty towels, stained linens and leftover soap. There were also isolated incidents of dirty windows, dusty floors and instances where room cleaning was not satisfactory. Despite these complaints, the overall sentiment leaned towards guests experiencing a clean and organized stay. The hotel's well-trained, friendly staff also contributed positively to the guests’ experience.
Staff
At Hotel Petropolis Inn, the staff consistently receives high praise from guests for their attentiveness, politeness and efficiency. The employees are described as friendly and committed, ensuring that guests feel well cared for and welcomed. The reception team, in particular, stands out for their exceptional service, always ready to assist with any needs and concerns promptly. The general sentiment is that the staff works diligently to maintain a high level of service, reflecting their well-trained and professional demeanor.
The night receptionist often garners special mentions for their attentiveness, suggesting that guests appreciate the reliable service provided at all hours. Additionally, the hotel staff is commended for their ability to address and resolve issues swiftly, contributing to a smooth and pleasant guest experience.
Despite a few negative remarks about certain staff members being less accommodating, the overwhelming majority of reviews highlight the positive interactions with phrases like "wonderful and polite staff," "fantastic and courteous staff," and "quick, good service" commonly used to describe the team. This high level of service extends to all areas, from the reception to housekeeping, underscoring the overall excellent hospitality at Hotel Petropolis Inn.
Wi-Fi
Hotel Petropolis Inn has garnered mixed feedback regarding its internet connectivity. While some guests highlighted that the internet is stable and works well, others reported significant issues, particularly within the rooms. Notably, the Wi-Fi tends to be reliable only on the first floor. Guests on higher floors, such as the third, often experienced considerable difficulty accessing the internet. Additionally, the Wi-Fi signal on the terrace is described as very weak. Despite these challenges, a few reviewers did mention positive experiences with no problems in internet access and found the Wi-Fi to be good. Overall, it appears that for the best Wi-Fi experience at Hotel Petropolis Inn, proximity to the first floor is advantageous.
Parking
Hotel Petropolis Inn offers parking, although many guests find the parking facilities quite limited and tight. The parking garage is described as very narrow with steep and difficult ramps, making maneuvers challenging, especially for larger vehicles. Despite the limitations, some guests appreciate that the parking is secure and free. There are also mentions of covered and underground parking, which adds a layer of protection for vehicles. However, not all guests' cars fit in the lot, leading to some having to park outside. The uphill location of the parking lot might be ideal for those arriving by car, yet it doesn't ease the difficulty of parking. Overall, the parking situation is safe but could benefit from expanded space and improved access.
3 Star
Hotel Petropolis Inn provides a good balance of cost and comfort, making it a solid choice for travelers seeking value for money. This three-star hotel has a reputation for being an economical option without the frills of a luxury stay. Guests frequently note the excellent cost-benefit, great price and basic, yet satisfactory services. The hotel's breakfast is often highlighted as a standout feature, described as impeccable with varied servings. The inn offers comfortable rooms and while it's a simple hotel, it meets the expectations for its rating.
Its central location is ideal for those looking to explore the city with accessible evening coffee nearby. Despite some concerns about cleanliness and stained linens, the overall environment, structure and views from the lounge are appreciated. In summary, Hotel Petropolis Inn is a reasonable and practical option for those passing through the city or on a budget, aligning well with what is expected from a three-star categorized hotel.
Business
Hotel Petropolis Inn comes highly recommended for business travelers. Its strategic location makes it an ideal choice for corporate activities, earning praise as one of the best accommodations in Petropolis for business purposes. The hotel offers a conference room, adding to its appeal for those who require meeting spaces and other business amenities.
Guests appreciate the clean environment, although there are occasional mentions of cleanliness issues. The rooms are tailored for business needs, featuring a convenient work desk and accessible plugs. The efficiency of the check-in and check-out processes further enhances the experience for busy professionals. The staff is described as attentive and the accommodations are well-maintained, contributing to a pleasant stay.
Additionally, the breakfast is well-regarded, providing a good start to a busy day. Overall, the Hotel Petropolis Inn delivers solid value for business travelers with its combination of good service, practical amenities and cost-effectiveness.
Honeymoon
Hotel Petropolis Inn offers an ideal setting for romantic getaways, especially for those on their honeymoon. Guests frequently commend the beautiful views available from both the terrace and the restaurant, creating a serene and picturesque environment. The honeymoon suite, combined with the overall atmosphere, contributes to making special occasions like a first trip with a partner or a honeymoon truly memorable. The stunning landscape and amazing weekend experiences frequently highlighted by guests underscore the hotel's appeal for those seeking a romantic escape.
No, Hotel Petropolis Inn doesn't have any pool.
No, a spa isn't available at Hotel Petropolis Inn.
No, Hotel Petropolis Inn doesn't allow dogs.
Yes, parking facilities are available at Hotel Petropolis Inn.