Hotel York

Petropolis -22.50753200, -43.17076800 , Rua Do Imperador, 78 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel York in Petrópolis is highly regarded for its central location, making it an excellent choice for visitors eager to explore the city's attractions. Situated in the heart of the city, guests find it convenient to access historical sites, Rua Teresa, and other points of interest by foot, reducing reliance on transportation and enhancing the relaxation of their stay. The hotel's proximity to local commerce further enriches the guest experience, allowing them to immerse in the vibrant culture of Petrópolis.

The establishment is often praised for its cleanliness and service, with rooms and communal areas described as immaculate, organized, and well-maintained. The staff, including members like Rita, Vitor, and Lucas, contribute significantly to the welcoming atmosphere with their friendliness, efficiency, and dedication to hospitality. This attentive service extends to accommodating guest requests, such as early check-ins, and offering local sightseeing advice.

Guests appreciate spacious, comfortable rooms with high-quality mattresses and bedding, ensuring restful nights. While some rooms display minor issues, such as dim lighting or small bathrooms with low water pressure, these are generally outweighed by the positive feedback on room comfort and cleanliness. Breakfast at Hotel York evokes mixed reviews; while many enjoy the freshly made scrambled eggs and fruit, a desire for greater variety is noted. Despite this, the breakfast service is lauded for maintaining freshness and consistency.

Though the lack of on-site parking is a downside, guests find nearby parking facilities beneficial. The positive reviews emphasize the hotel's cost-benefit ratio, particularly appealing to budget-conscious travelers, with many expressing satisfaction despite the few shortcomings. Overall, Hotel York stands out as a smart choice for travelers in Petrópolis, offering a harmonious blend of location, comfort, and service.
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Family Friendly Hotel
Situated on Rua do Imperador, the hotel is located in a central area. It offers families easy access to historical sites, shopping, and dining options.

3-Star Hotel
Located on the main street of Petrópolis, this recently refurbished hotel offers a convenient location. It provides free Wi-Fi throughout the hotel, a 24-hour front desk, and a daily buffet breakfast, ensuring a comfortable and hassle-free stay.

Room Types
Double Room with Fan This room contains a fan, a TV and a refrigerator. It is tastefully styled and provides a bathroom and a telephone.

Deluxe Double Room Equipped with air conditioning, this room contains a TV and a refrigerator. It is tastefully styled and provides a bathroom and a telephone.

Deluxe Triple Room Equipped with air conditioning, this room contains a TV and a refrigerator with the single bed in a separate area. It is tastefully styled and provides a private bathroom.

Family Room (4 Adults) The family room features air conditioning, a minibar, as well as a private bathroom boasting a shower. The family room provides a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit has 3 beds.

Family Room with Balcony The unit has 3 beds.

Guest Reviews
8.5
Very Good
Location
Nestled right in the heart of Petrópolis, Hotel York boasts a location that leaves little to be desired for those eager to explore this charming city. Its prime spot in the city center provides seamless access to the myriad of tourist attractions, making it an ideal base for both first-time visitors and those familiar with Petrópolis who know exactly what they want to do. Guests frequently highlight the convenience of being able to walk to historical sites, bustling Rua Teresa, and various points of interest, minimizing the need for transport and contributing to a more relaxed stay.

The hotel's strategic position also connects visitors effortlessly to local commerce, adding an element of practical convenience to their experience. This makes it easy to enjoy the unique culture and vibrancy of the city without straying far from the comfort of the hotel. While parking is not available on-site, guests appreciate the nearby facility as an added benefit for those traveling by car.

Aside from its superb location, Hotel York is praised for its cleanliness, attentive staff, and cozy ambiance. The accommodations offer a nice balance of comfort and convenience, with many visitors expressing satisfaction with the room sizes and amenities. Overall, Hotel York stands out as a smart choice for travelers looking to immerse themselves fully in the beauty and charm of Petrópolis, while enjoying the creature comforts of a well-situated and service-oriented hotel.

Breakfast
Hotel York offers a breakfast experience that evokes mixed feelings. Many guests appreciate the meals, describing them as delicious, tasty, and very well served. A notable charm is the freshly made scrambled eggs, fresh breads, and a decent selection of fruits that have left positive impressions. The breakfast service is also praised for being consistently replenished, maintaining the freshness of the foods offered.

However, the breakfast presentation often lacks excitement and variety, leading some guests to wish for more choices. While aspects such as coffee and certain breakfast staples meet expectations, others feel the offerings fall short, especially when considering the hotel's level and pricing. The repeated mention of simplicity and occasional scarcity of options highlights areas for improvement.

Despite these critiques, the breakfast experience is still considered satisfactory by many, especially those who value the basics. Overall, guests looking for a simple yet adequately fulfilling breakfast will find Hotel York's offerings acceptable, even though some may hope for a broader selection in future visits.

Rooms
Hotel York's rooms receive mixed reviews that emphasize both commendable aspects and areas in need of improvement. Guests often highlight comfortable and spacious accommodations, with many finding the rooms clean, cozy, and well-maintained, especially appreciating the comfort of the beds and the quality of some mattresses and pillows. The hotel's location is also frequently praised for its convenience, and staff members are noted for their friendliness and attentiveness.

On the downside, some guests point out that certain rooms require renovation and have minor issues such as dim lighting, lack of amenities like hairdryers, or a dance as simple as the phone for communicating with reception. Additionally, some bathrooms are described as small with low water pressure in the showers, and there are occasional comments about room sizes not matching advertised descriptions. While many rooms are indeed spacious, a number of reviews report spaces as smaller or colder than expected, with some having an old-fashioned vibe.

Overall, despite the mixed feedback, many guests find their stay at Hotel York satisfactory due to its cozy rooms and excellent location, highlighted by a supportive and efficient staff.

Beds
Hotel York offers an inviting experience with its highly praised bedding, leaving guests highly satisfied during their stay. The beds are consistently described as comfortable, with many travelers highlighting the excellent quality of the mattresses, spaciousness, and the coziness of the blankets and comforters. The beds are often noted for their extreme comfort, akin to being enveloped in a warm hug. Cleanliness is another standout feature, with guests appreciating the immaculate condition of the bed linens. Additionally, the hotel features spacious rooms, augmenting the comfort provided by the bedding. While most guests enjoyed restful nights, a few mentioned a preference for firmer pillows or noted discomfort with the mattress. Despite these minor concerns, the overall response remains overwhelmingly positive, making Hotel York a desirable option for those prioritizing a good night's sleep in a comfortable and clean environment.

Cleanliness
Hotel York is frequently praised for its remarkable standards of cleanliness, garnering descriptions such as exemplary, impeccable, and exceptional from many guests. The accommodations, including both rooms and communal spaces, are consistently highlighted for being fragrant, organized, and very clean. Guests appreciate clean bed linens and towels, and the rooms often meet or exceed advertised expectations. The hotel's location is convenient, and many visitors find the atmosphere pleasant and well-maintained.

However, a few criticisms do surface intermittently, notably concerning the hotel's bathrooms where issues with water pressure and cleanliness arise occasionally. There have been reports of housekeeping oversight, such as only rearranging bedcovers and not adequately cleaning certain areas of the room, like under the beds. Some reviews mention the discovery of dust, hair, and even pests, which could detract from an otherwise spotless image. Despite these sporadic lapses, the consensus from the majority of reviews emphasizes a generally high standard of hygiene, complemented by friendly and attentive staff who contribute to a positive hospitality experience. Overall, Hotel York's commitment to cleanliness is highly acknowledged and appreciated by its guests.

Staff
The guest reviews for Hotel York highlight an exceptional level of service provided by the staff, making it a noteworthy choice for travelers seeking attentive hospitality. The team consistently receives praise for their friendliness, efficiency, and helpfulness, creating a welcoming atmosphere for all guests. Employees like Rita, Vitor, and Lucas are singled out for their outstanding service, contributing to an overall sense of warmth and professionalism that is prevalent among the staff.

The hotel excels in maintaining cleanliness and organization, as noted by several guests, enhancing the overall comfort and experience. The reception staff also stands out for their attentiveness, seamlessly handling requests such as early check-ins and providing assistance with local sightseeing recommendations. The breakfast experience is described as wonderful, adding to the hotel's appeal, although some guests express a desire for a wider variety of options.

Despite a few instances where the cleaning service fell short, the overall consensus is overwhelmingly positive. The staff's commitment to hospitality and customer satisfaction is reflected in the numerous accounts of their politeness, kindness, and readiness to assist with any needs. This dependable and pleasant team makes Hotel York a recommended choice for those visiting the area.

3 Star
Hotel York in Petrópolis offers a classic three-star experience with several noteworthy features. Guests appreciate its prime location, providing easy access to local attractions and amenities. Many reviewers highlight the hotel's excellent cost-benefit ratio, making it a good choice for budget-conscious travelers. The service is reported to be satisfactory, and most guests find the breakfast adequate for a three-star establishment, with special mentions of the excellent hot chocolate, fresh fruits, and daily bread.

However, there are a few areas that require attention. Several reviews mention the lack of parking facilities as a downside. Some guests feel that the room rates are high considering the amenities, especially noting that the accommodations have a rustic feel with a distinct scent of old wood. The water pressure in the showers and the limited variety in breakfast options were points of disappointment for a few visitors. Despite these issues, some guests expressed their willingness to return, indicating a generally positive overall experience.


No, Hotel York doesn't have any pool.

No, a spa isn't available at Hotel York.

No, Hotel York doesn't allow dogs.

No, parking facilities aren't available at Hotel York.

No, Hotel York doesn't have a gym.

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