The Sheraton Philadelphia University City Hotel is a great choice for those visiting the University of Pennsylvania and Drexel University, as it is conveniently located right next to their campuses. The hotel is also close to Penn Med hospital and CHOP, making it perfect for those visiting loved ones receiving medical care. The free breakfast offered during the stay is also appreciated by many guests. The rooms have received mixed reviews with some guests praising the cleanliness and great facilities, while others noted that the property and rooms are old and need renovation. However, the hotel staff is superb, very friendly and incredibly helpful with special mentions going to Tammy and Tammi for their excellent customer service skills. The hotel also offers comfortable and inviting beds for a perfect night's sleep. The parking garage was reported as small and difficult to navigate for larger vehicles, but many enjoyed the convenience of having parking available. Overall, the Sheraton Philadelphia University City Hotel is a passable option for travelers visiting the UPenn area.
The Rittenhouse hotel is a unique, high-end Philadelphia hotel located across the street from Rittenhouse Square Park. Rich in history, it effortlessly combines luxury and sophistication making it an ideal choice for all types of travelers.
Summary of reviews
The Rittenhouse Hotel is an outstanding choice for a luxurious getaway with exceptional cleanliness and safety standards that are highly praised. Guests love the fantastic rooms, perfect for celebrating special occasions like honeymoons and birthdays. Breakfasts are also a highlight and the hotel's central location is also a plus. But it's the hotel staff that truly sets The Rittenhouse Hotel apart with many guests singling out Frank in security for his friendly service. After over 30 years of outstanding service, The Rittenhouse Hotel is simply the best according to its many admirers.
The Four Seasons Hotel Philadelphia at Comcast Center is an exceptional five-star hotel with top-notch atmosphere, excellent staff and superb facilities. The Georges restaurant and spa are must-tries and despite the busy property, the hotel is well-staffed and friendly. It is a wonderful and worthy experience to stay in this hotel, making it the perfect choice for accommodation when visiting Philadelphia.
The Logan Philadelphia, Curio Collection by Hilton is a great hotel with a fantastic location and helpful staff. Despite some guests expecting better, the hotel is still pleasant and very nice with great facilities. The hotel's proximity to many conveniences makes it a great choice for a family trip. While some guests found the beds to be small, others found their stay to be superb and exceptional. Although the hotel is on the pricey side, some guests felt it was worth the cost. Overall, the hotel is a wonderful place to stay, comparable to the Four Seasons. However, some guests suggest that management needs to live up to their 4+ star rating.
Overall, Four Points by Sheraton Philadelphia Airport is a great option for a quick stay near the airport. Guests find the hotel clean and comfortable, making it a nice layover after a long flight. While some guests felt the room was a bit dated and not quite up to Four Points' usual standards, others found the facilities to be good. Some guests noted that the hotel did not entirely meet their expectations based on photos and the four-star rating, but recognized that it was still a nice place for a short getaway or overnight stay.
The Philadelphia Marriott Downtown is a superb, historic hotel located in the heart of Philli. Despite some minor critiques, guests have described their stays as pleasant and very good, praising the hotel's excellent services and facilities. The staff is welcoming and friendly and the rooms are clean and well-maintained. Although some guests found the hotel to be slightly expensive, it's still considered a great value considering the prime location. Overall, the Philadelphia Marriott Downtown is an excellent choice for travelers looking to stay in a beautiful hotel in the center of Philli.
The Residence Inn by Marriott Philadelphia Airport is a top choice for travelers seeking a hotel with exceptional staff. The front desk team is highly praised for their friendliness and professionalism, ensuring a seamless check-in and check-out process. Guests have described the staff as efficient and helpful with many singling out the ladies at the front desk for their loveliness. While a few guests have noted that some staff members could be friendlier, the overwhelming majority of reviews are positive with guests describing their experience as great.
Despite some negative reviews, Embassy Suites by Hilton Philadelphia Airport has received positive feedback from guests who found the staff to be accommodating and the rooms suitable for a night's stay. While there were some concerning issues such as power outages, mold in the bathroom and undercooked food, some guests found the hotel to have potential and gave it a passable rating. However, the hotel needs to improve its facilities and services to keep guests satisfied.
Overall, the DoubleTree by Hilton Philadelphia Airport has received mixed reviews from guests. While some guests found the hotel to be pleasant and conveniently located, others were disappointed by the outdated rooms and felt that the hotel was falsely advertised as a 3-star property. Some guests also felt that the high price did not match the value they received. However, there were positive comments about the hotel's potential and some guests enjoyed their stay. Complaints about customer service and high parking fees may deter some guests from returning.
W Philadelphia is a stylish hotel that lives up to the standards of the W chain. Guests rave about the amazing breakfast and modern decor, though some suggest waiting for the hotel to mature. While there are some negative points, such as overpriced rates and lack of cleanliness, the hotel still manages to impress with an admirable 8.00/10 rating. Overall, W Philadelphia is a lovely hotel that won't disappoint fans of the W chain.
Hampton Inn by Hilton Philadelphia International Airport garners substantial praise for its strategic and convenient location, especially for travelers with airport-related needs. Its proximity to Philadelphia International Airport, coupled with a free shuttle service, enhances its appeal. Additionally, guests find the location ideal as a base for exploring downtown Philadelphia, roughly 20 minutes away. Nearby amenities such as a train station and Ruby Tuesday restaurant further add to its convenience.
The hotel’s breakfast service is a notable highlight, receiving high commendation for its quality, variety and cleanliness. Guests particularly appreciate the wide selection of items, including waffles, scrambled eggs, toast and coffee, alongside the commendable service from the attentive breakfast staff.
While the rooms are often described as spacious, comfortable and well-maintained, several guests have noted maintenance and cleanliness issues. Instances of unpleasant odors, broken fixtures, dated furniture and inconsistent housekeeping detract from the overall experience. There is a general consensus that substantial renovations and improvements in housekeeping routines are necessary.
Cleanliness feedback is mixed. Many guests acknowledge clean and comfortable rooms, but considerable concerns are raised about dirty carpets, musty smells, dated decor and lapses in housekeeping. Common areas and some rooms fail to meet cleanliness expectations, affecting the overall impression of the property.
Staff interactions are predominantly positive with many guests appreciating the friendly, helpful and attentive service, especially from the front desk and housekeeping teams. However, some reviews mention instances of rudeness and unhelpfulness, particularly from the night staff, indicating a need for consistent training in customer service.
Guests have encountered significant issues with the free WiFi, reporting frequent connectivity problems and the WiFi often being down or unavailable, suggesting a need for improved and reliable internet services.
The outdoor pool has generally received negative feedback with guests describing it as small, frequently closed and poorly maintained. This issue, combined with the uninviting pool area, leads to it being a less attractive feature.
Opinions about the beds are mixed; while many find them firm and comfortable, others report issues with mattress quality and linens. Maintenance of the beds seems inconsistent, detracting from an otherwise comfortable sleeping experience.
Overall, Hampton Inn by Hilton Philadelphia International Airport provides a satisfactory three-star experience with quiet rooms and a reliable reputation for past positive stays. While it does not significantly stand out, it generally meets expectations for its category, though improvements in several areas could enhance guest satisfaction.
The Windsor Suites is a great hotel for traveling entrepreneurs and families alike. The spacious apartments offer amazing views, full kitchen facilities, separate bedrooms and balconies. The location is fantastic and the customer service is great with Benjamin being the shining star. The only downside is that the elevators could be more high-powered, especially since the suites are located on the 24th floor. The hotel provides guests with "full-sized apartment hotel living" with adequate kitchen facilities. However, there were some concerns regarding time limits and breakfast availability. The business center did not have a computer, but the hotel understands the importance of adequate facilities during business travel and provides guests with a proper lounge room. Overall, The Windsor Suites is a comfortable and convenient space to work and stay.
The Philadelphia Marriott Old City is an ideal hotel for those who want to experience the city's nightlife. The hotel has a large bar that stays open until 1am and is popular for late-night gatherings. While some guests were bothered by the noise, the lively atmosphere and good food in the lobby pub helped counterbalance this inconvenience. Located in a quiet area with great restaurants and sightseeing within walking distance, guests highly recommend the hotel's bar/restaurant. The only caution is that weekends can result in noisy lobbies due to weddings and events, but this doesn't reduce the hotel's excellent location. In conclusion, the Philadelphia Marriott Old City is a fantastic option for anyone interested in experiencing the city.
The Sonesta Philadelphia Rittenhouse Square is a great hotel with a few minor issues related to parking. While some guests find the valet parking expensive, others feel that it is comparable to other lots in the area. The attached parking garage is a nice feature, but some guests experienced mobbed conditions during their stay. However, the amazing parking staff make parking a breeze. Guests suggest that the hotel should offer free parking or provide a better rate for guests parking at the hotel. Overall, guests can park nearby and the valet parking option provides unlimited access each day making parking easy.
The Holiday Inn Express Philadelphia-Midtown by IHG, has received mostly positive reviews from guests. Many found the location convenient for walking to nearby attractions and the onsite parking was generally good, although some found the price a bit high. While a few guests had trouble with the tight spaces and confusion in the garage, most found it comfortable. However, there were some negative comments about rude attendants and poor communication about the price of parking. Overall, guests recommend the hotel but advise choosing a different garage nearby to avoid confusion and high costs.
The Renaissance Philadelphia Downtown Hotel is highly praised for its prime location within the city’s historic national park district, making it a perfect base for exploring Philadelphia's rich history and vibrant attractions. Guests appreciate the easy, walkable access to the city’s main sites and nightlife, which alongside the hotel’s spacious and well-appointed rooms, contributes to a relaxed and comfortable stay.
Dining at the hotel’s restaurant for breakfast provides a satisfactory start to the day for many visitors, although some have noted limitations in gluten-free options and international variety. Despite these minor concerns, the food and drinks are generally well-received, offering a convenient and tasty beginning to the day.
The rooms significantly impress guests with their spaciousness and comfort, featuring comfy beds that ensure restful sleep. Although there are occasional mentions of outdated furniture, the rooms' overall cleanliness and modern design, alongside scenic views, enhance the stay experience. Guests regard the delicious American breakfast, included with their stay, as a nice complement to the inviting accommodations.
Exceptional staff service stands out in reviews, with the team praised for their friendliness, attentiveness, and superior customer care. Staff members are noted for their courteousness and helpfulness, consistently creating a welcoming atmosphere and providing valuable assistance to guests. Minor issues of disorganization at breakfast are mentioned, but they appear to be exceptions rather than the norm.
Overall, Renaissance Philadelphia Downtown Hotel offers a comfortable and aesthetically pleasing experience, featuring a superb location, spacious rooms, and exceptional staff service, making it a preferred choice for travelers eager to explore Philadelphia's historical gems.
Homewood Suites by Hilton Philadelphia-City Avenue is a generally pleasant hotel with friendly and accommodating staff. Guests who enjoyed their stay praised the breakfast crew and the nice front staff. Despite a few complaints regarding the dirty property, unhelpful front desk and poor service, overall guests would book again. However, the parking was noted to be horrible and the room and service were overpriced. While some found the hotel to be passable or pleasant, others were disappointed and wouldn't stay again.
The Wyndham Philadelphia-Historic District has received mixed reviews from guests regarding its parking options. While some appreciated the convenience of the attached parking garage, others found the cost to be excessive and not transparently disclosed prior to their stay. Despite this, guests were pleased with the availability of on-site parking. Some guests did experience issues with the garage trying to charge more than agreed upon or validating their parking. Overall, guests felt that while the parking was convenient, it would have been appreciated if it was included or discounted for hotel guests.
Hilton Philadelphia City Avenue is well-regarded for its strategic location, cleanliness, and staff friendliness, making it an attractive choice for both leisure and business travelers. Situated conveniently on City Avenue, the hotel offers easy access to Philadelphia's attractions, dining options, and shopping venues, all while providing a quiet retreat from the bustling downtown area. This makes it especially appealing to families visiting nearby universities or attending local events.
The rooms receive high praise for their spaciousness, modernity, and cleanliness, offering a serene and comfortable space with well-appointed amenities such as comfortable beds and strong shower pressure. The staff further enhances the guest experience with their polite and attentive service, ensuring that any needs are promptly addressed and contributing positively to a seamless stay.
Guests generally appreciate the breakfast experience, with many highlighting the delicious offerings and enjoyable room service. Although some have noted the breakfast buffet as being slightly overpriced with limited options, the quality of the food and helpful staff provide a positive dining experience overall.
Families find a welcoming environment at the hotel, where the staff is particularly accommodating and the amenities, including a comfortable pool area, are geared towards guest satisfaction. While the pool itself has room for improvement in terms of maintenance and temperature control, it remains a convenient feature for families looking to relax.
In summary, Hilton Philadelphia City Avenue impresses with its location, clean and comfortable accommodations, and friendly staff, providing a reliable base for exploring Philadelphia while maintaining a pleasant and welcoming atmosphere for all guests.
The Hilton Philadelphia at Penn's Landing is a recommended hotel with a prime location for exploring the city. The hotel's waterfront location provides stunning views of the river and is within walking distance to popular historic attractions. Guests appreciate the convenience of nearby restaurants and event venues. The breakfast experience varies with some guests enjoying the buffet and others finding it expensive and lacking in gluten-free options. The spacious rooms have received mixed reviews with some noting fit and finish issues or outdated bathrooms, while others praise the comfortable beds and fantastic views. Cleanliness also varies, but the friendliness and accommodating staff receive high praise. The hotel's pool is a highlight for families with clean and warm water and a swing pool for kids. Parking options receive mixed reviews with some finding the prices high and others appreciating the convenient location. Families will find the hotel to be very welcoming and safe with plenty of activities available for kids. The beds are plush and cozy, providing guests with a comfortable night's sleep. Overall, the Hilton Philadelphia at Penn's Landing is highly recommended for those seeking a great location, fantastic views and comfortable accommodations.
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