The Arizona Biltmore, LXR Hotels & Resorts is a top-notch hotel with an exceptional staff that goes above and beyond for their guests. The bartenders, including Frankie Cortney and Adam at the Sphere Bar, are highly praised for their skills. The staff is described as wonderful, friendly and efficient with many highlighting Jackie as their server. Late night needs are also accommodated with ease. While some guests note that the front desk could have been more helpful, overall the staff is described as very friendly and willing to go out of their way to assist guests. MacArthur's Marissa and Sherry the concierge earn special mentions for their amazing service. The restaurant wait staff and service staff also receive high praise for their excellent job. The front entrance staff are lauded for their helpfulness and friendly attitude. Additionally, guests appreciate the delightful treat of frozen grapes handed out by the staff.
The Royal Palms Resort and Spa, part of Hyatt, is a luxurious and comfortable resort in Arizona that offers a stunning pool area and beautiful grounds. The pool is a highlight of the resort with its beautiful design, cleanliness and accommodating staff. Guests can relax at the pool and enjoy a menu that satisfies cravings. The resort grounds are also stunning, built with great attention to detail. Although the pool can sometimes get packed with people during weekends, the relaxing atmosphere and excellent service make up for it. Some guests felt that the pool area should not have been open with COVID-19 still raging. Overall, the pool is deemed excellent and considered the best part of the stay by many.
Arizona Grand Resort has received overwhelmingly positive reviews from guests who have appreciated the excellent facilities and services provided by the resort. The resort offers a peaceful and refreshing oasis, which is perfect for a comfortable and enjoyable staycation experience. Despite a few negative reviews about the water park, guests have praised the resort's fantastic amenities, including exceptional staff who ensure guests feel welcomed and comfortable throughout their stay. However, visitors should note that there may be additional fees that are not mentioned during the booking process. Overall, Arizona Grand Resort is an ideal destination for those looking to relax, recharge and enjoy a luxurious staycation.
Embassy Suites by Hilton Phoenix Scottsdale is a great choice for events and vacations. The rooms are clean and comfortable and the price is very reasonable. Although some guests were unhappy with extra fees, most guests highly recommend the hotel and give it a five plus rating. While there were some negative experiences with restaurant policies and inaccurate information on booking sites, the hotel is still a pleasant and budget-friendly option for travelers.
Embassy Suites by Hilton Phoenix Downtown North is a beautiful and clean hotel that is perfect for families and couples. The spacious and comfortable rooms, ease of check-in and fantastic ambiance make for an enjoyable stay. The indoor pool is a great added bonus, especially for families with kids. The hotel also offers a good breakfast. While there was one incident with the front desk, most guests had a great experience. Families with children should note that there were high school student groups in the lobby and common areas during one stay, which may not be ideal during the COVID-19 pandemic. Additionally, some guests commented on the smaller size of the rooms. Overall, Embassy Suites by Hilton Phoenix Downtown North is a great choice for a comfortable and enjoyable stay.
The Camby, Autograph Collection is a hotel with exceptional customer service and an outstanding staff. Guests have raved about the helpful, fantastic and super friendly staff with many mentioning staff members by name. The front desk staff was especially great, welcoming guests with open arms and going out of their way to be accommodating. Even the valets were mentioned multiple times for their friendliness and helpfulness. The majority of guests reported that the staff was very friendly and helpful with only a few negative reviews in the mix. Overall, The Camby, Autograph Collection is a great choice for those looking for a hotel with exceptional customer service and staff members like Samantha and John, who'll make sure you feel at home during your stay.
The AC Hotel Phoenix Biltmore is a fantastic option for travelers seeking a pleasant poolside retreat in sunny Phoenix. The outdoor pool is clean and offers shaded areas, making it ideal for sun-sensitive guests. While some felt the pool temperature was a bit too cool, most enjoyed it. There were concerns about pool chairs' cleanliness and a bandaid in the water, which the hotel needs to address swiftly. Despite this, the patio near the pool was fantastic and the pool itself was stunning. However, guests wished there was a Jacuzzi either by the pool or on the roof deck area, which could be an area for improvement. Some mentioned a lack of towels, but the on-site fitness center made up for it. While the pool might be considered small, the hotel's excellent location and proximity to dining options compensate for it. Ultimately, the AC Hotel Phoenix Biltmore's pool is a must-have amenity for a fantastic stay.
The Marriott Phoenix Airport hotel is highly recommended for its exceptional service and friendly staff. From the front desk to the shuttle drivers, pool staff and bartender, every encounter with the hotel staff was described as pleasant and helpful. The airport shuttle service was particularly praised with one reviewer singling out the shuttle driver Junior for providing an abundance of good information. Check-in and check-out were also smooth and efficient. Overall, guests found the hotel's staff to be outstandingly helpful and friendly, making their stay truly enjoyable.
Positives:
- Contemporary design
- Great value
- Nice location
- Mostly positive feedback from guests
- Overall had a 9 rating
Negatives:
- Lacking service according to some guests
Overall, the Cambria Hotel Phoenix-North Scottsdale is a good choice for visitors to Phoenix looking for a contemporary and affordable hotel. While some guests found the service lacking, the majority enjoyed their stay and praised the hotel's design and location. If you prioritize a stylish atmosphere at a good price, this hotel is definitely worth considering.
Overall, guests who stayed at the Hilton Phoenix Tapatio Cliffs Resort had a positive experience. The location of the hotel was praised for being in a beautiful and convenient spot with great access to hiking trails. The breakfast buffet was good with some guests raving about the freshly made omelets. The rooms were a mixed experience with some needing remodeling, but others being clean and comfortable with fantastic views. The cleanliness of the hotel was a mixed bag, but generally, the hotel was considered clean and comfortable with a great pool area. Staff reported being either friendly or rude, but those who were friendly were praised for their exceptional service. Unfortunately, the wifi connection and phone service had issues. For families, the resort had a kid-friendly atmosphere with several pools and even hula hoops and jump ropes to enjoy. Golf enthusiasts found the golf courses excellent and perfect for those looking for outdoor activities. The bedding was generally comfortable with a few complaints about uncomfortable pull-out mattresses. The hotel was described as luxurious with its unique features making up for any deficiencies. Despite some negative feedback, the resort is still recommended and a perfect place for a relaxing staycation.
Home2 Suites By Hilton Phoenix Airport North, Arizona, consistently receives high praise for its excellent location and modern amenities, making it a favored choice for many travelers. Its strategic placement near Phoenix Sky Harbor Airport, combined with a reliable shuttle service, offers convenient access for both short and extended stays. The hotel's proximity to major highways and attractions such as the Desert Botanical Garden and vibrant areas like Tempe and Scottsdale adds to its appeal.
Guests frequently commend the hotel's clean, spacious, and well-appointed rooms, highlighting their modern design and functional layout. Each suite comes equipped with a kitchenette featuring essential amenities, ensuring a comfortable and convenient experience. The hotel maintains an impressive standard of cleanliness across all areas, with staff noted for their friendliness and helpfulness.
The breakfast offering at Home2 Suites is generally well-regarded, with a variety of options to satisfy different tastes, although some guests mention limitations for those with dietary restrictions. The hotel's facilities also include a well-equipped gym, a clean and serene pool, and ample, free on-site parking, all of which enhance the overall guest experience.
Families appreciate the spacious accommodations, which comfortably fit up to four guests, with thoughtful room layouts allowing for privacy. The hotel's family-oriented environment and welcoming staff add to its allure. The property’s pet-friendly policy further extends its appeal, offering convenient access for guests traveling with dogs.
Whether visiting for leisure or business, guests find Home2 Suites By Hilton Phoenix Airport North to fulfill their needs, with amenities such as large, functional workspaces and comfortable beds contributing to a productive stay. Overall, the hotel stands out for its emphasis on comfort, cleanliness, and convenience, making it a reliable choice for various types of travelers in Phoenix.
Home2 Suites By Hilton Phoenix Airport South is highly regarded by guests for its convenient location and exceptional service. The hotel is praised for its easy access to the Phoenix airport, with a short taxi ride and a reliable shuttle service, making it an attractive choice for travelers. The proximity to various dining options adds to its appeal, ensuring guests are well-connected to city amenities. Visitors consistently highlight the spacious and comfortable accommodations, likening the room layouts to apartments with fully equipped kitchens and modern amenities, offering a relaxing environment that's impeccably clean.
The breakfast offerings receive favorable feedback for their variety and quality, contributing to a great start to the day. While there are occasional mentions of limited healthy choices, the overall breakfast experience is well-received. The hotel's commitment to cleanliness is evident throughout the facility, from the spotless accommodations to the well-maintained common areas, enhancing the overall stay.
Staff performance is another standout aspect, with numerous guests commending their attentiveness and friendliness. The staff's ability to address any issues promptly and enhance the guest experience leaves a lasting positive impression. Notably, team members like Darin, the shuttle driver, receive special mentions for going above and beyond in their service. Despite a few mixed reviews about the beds, most guests find them comfortable and conducive to a restful sleep. Coupled with the hotel's modern design, amenities, and welcoming environment, Home2 Suites By Hilton Phoenix Airport South offers a well-rounded, enjoyable stay for travelers seeking convenience and quality near the Phoenix Airport.
Holiday Inn Express & Suites - Phoenix - Airport North by IHG, offers an excellent stay for travelers with a particularly convenient location near Phoenix Sky Harbor Airport. This ease of accessibility has garnered high praise, making it a strategic choice for both business and leisure travelers. The proximity to major freeways, business centers and attractions like Arizona State University and the Desert Botanical Garden enhances its appeal. Despite being in an urban setting, the area remains quiet, providing a comfortable and restful stay. The hotel also offers a free shuttle service to the airport, boosting convenience for guests catching early flights.
The complimentary breakfast stands out for its variety, quality and taste. Guests commend the clean and well-maintained breakfast area along with the friendly and patient staff. Notable features include a popular pancake maker and all-day coffee availability. While some guests desired additional options, the overall feedback on breakfast greatly enhances the guest experience.
The rooms are repeatedly praised for being exceptionally clean, spacious and comfortable, featuring modern decor and effective soundproofing. Thoughtful room amenities and excellent maintenance ensure a positive experience, complemented by spotless bathrooms and well-organized facilities.
Guests emphasize the hotel’s impressive cleanliness, consistently noting the pristine condition of various areas, including the lobby, gym and pool. The thorough housekeeping services ensure a fresh and sanitized environment, contributing significantly to guest satisfaction.
The staff at Holiday Inn Express & Suites - Phoenix - Airport North receive high accolades for their friendliness, helpfulness and professional demeanor. The welcoming atmosphere created by the team, especially during check-in, is frequently mentioned. The front desk and shuttle service staff are highlighted for their efficiency and courteous nature, ensuring smooth transitions for travelers.
The hotel also earns positive reviews for its internet services with many guests noting reliable and high-speed Wi-Fi. While there are isolated mentions of network issues, the overall internet experience is commendably robust.
The fitness center is highly regarded, featuring clean, high-quality equipment and contributing positively to guest experiences. Additional amenities like an EV charger and a mini-mart further enhance convenience for travelers.
Comfortable beds are a notable mention, providing a restful stay with many guests appreciating the spaciousness and cleanliness of the rooms. Despite occasional comments about the firmness of the beds, the general consensus reflects satisfaction with the overall room comfort.
As a three-star accommodation, the hotel is praised for exceeding expectations with clean and comfortable rooms, friendly staff and good value. This, combined with the hotel's location and amenities, makes it a reliable choice for both leisure and business travelers. The positive reviews regarding breakfast, gym and business facilities further position it as a top-tier choice for visits to Phoenix.
The Best Western North Phoenix Hotel is highly regarded for its combination of convenient location, excellent amenities and exceptional service.
Nestled in a quiet area with easy access to the interstate, it provides a strategic base for travelers. It's proximity to numerous restaurants, shopping centers, a major freeway and key attractions makes it an ideal choice for visitors looking to explore the area with ease. Although some guests mentioned minor concerns about the surrounding neighborhood and initial navigation challenges, the hotel's overall location is praised for its convenience and accessibility.
The hotel's breakfast service stands out as a significant highlight, widely praised for its quality and variety. Guests enjoy the excellent, plentiful offerings of hot items such as eggs, sausages, pancakes and waffles, along with continental choices. The clean organized eating area and the friendly staff contribute to a positive dining experience, despite occasional comments about space and food temperature.
Guest rooms at the hotel are consistently lauded for their cleanliness, spaciousness and comfort. Rooms are well-equipped with amenities like microwaves and refrigerators and are described as quiet, large and comfortable. While some guests noted dated decor or occasional mildew smells, these minor issues are overshadowed by the overall positive feedback on room quality and maintenance.
Cleanliness is a notable strength of the hotel with guests frequently describing the property as immaculate and well-maintained. Daily housekeeping ensures that rooms and common areas remain fresh and clean and the newly renovated facilities add to the modern, comfortable atmosphere.
The hotel's staff receive high accolades for their exceptional customer service. Guests consistently praise the team for being friendly, welcoming and attentive, contributing to a warm and accommodating environment. The staff's efforts to go above and beyond, ensuring cleanliness and attending to guest needs, leave a lasting, positive impression.
The pool and surrounding area are well-regarded, featuring a clean and aesthetically pleasing space with a warm and heated pool. Families, in particular, appreciate the pool area, which also includes a jacuzzi and a clean fitness center, adding to the overall enjoyment of the hotel's amenities.
Lastly, while the beds are generally comfortable with large and cozy mattresses, some guests mentioned issues with pillows being too soft or small and occasional discomfort with the mattresses. However, the majority of reviews highlight the high comfort and quality of the beds.
Overall, the Best Western North Phoenix Hotel offers a commendable stay with its blend of convenient location, excellent breakfast, clean and spacious rooms, friendly staff and well-maintained amenities, making it a favorite among many travelers.
Overall, The Clarendon Hotel & Spa, BW Signature Collection is a fantastic choice for a weekend getaway. The check-in and check-out process is quick and efficient and the discounts on food and drinks are a nice touch. The exceptional service provided by the hotel staff is a standout feature and guests can feel secure with the safety measures in place. While some guests noted issues with the bathtub, the hotel is generally superb and provides a pleasant stay. Don't hesitate to book your stay at this 4-star hotel - you won't be disappointed.
The Comfort Inn Phoenix Central City is a great choice for those looking for a relaxing stay. The outdoor pool and hot tub are a highlight for many guests, despite some minor cleanliness issues. Guests are excited to return and use the jacuzzi on future visits. While the hotel does not offer a continental breakfast, guests still enjoy their stay overall due to the fantastic pool experience. Just be aware that the hotel only provides one towel per person.