The Best Western Plus Wilkes Barre-Scranton Airport Hotel is widely praised for its convenient and accessible location. Situated near the Wilkes-Barre/Scranton Airport and easily accessible from Interstate 81, the hotel provides a seamless experience for travelers, particularly those with early flights. The tranquil and quiet surroundings add to the appeal, despite its proximity to the airport, and the shuttle service is consistently noted for its efficiency. Visitors appreciate the hotel's central positioning, which offers easy access to Scranton, Wilkes-Barre, and various local attractions, making it an ideal choice for leisure travelers.
The hotel’s breakfast receives mixed reviews, with many guests enjoying the variety and taste, especially commending the coffee and the accommodating staff. While some find the offerings substantial and satisfying, others suggest improvements in creativity and flavor. Nonetheless, the breakfast area is well-organized and considered to offer good value for the price.
Guests consistently praise the hotel for its cleanliness and comfort. The rooms are described as spotless, spacious, and well-maintained, resembling small apartments complete with modern amenities like fridges and Keurig coffee makers. The beds are particularly appreciated for their comfort, contributing to a restful experience. The hotel’s modern decor and pleasant atmosphere enhance the guests' stay, notwithstanding infrequent minor maintenance issues. The tranquil environment and proximity to the airport underscore the hotel’s value for money.
The staff at the Best Western Plus is frequently highlighted for their friendliness and professionalism. From seamless check-ins to helpful local recommendations, the staff goes above and beyond to ensure guest satisfaction. The positive interactions with the team create a welcoming ambiance, leaving guests with a lasting positive impression.
Overall, guests find the Best Western Plus Wilkes Barre-Scranton Airport Hotel to be a reliable choice, with its comfortable accommodations, helpful staff, and convenient location contributing to a pleasant and hassle-free stay.
This adults-only hotel offers a luxurious and exclusive experience, complete with a spa & salon for pampering, a variety of dining options, and exciting nightlife. The hotel's design is inspired by the natural beauty of Luzerne County, creating a unique and memorable ambiance.
Spark by Hilton Wilkes Barre has garnered a reputation for offering a pleasant and comfortable stay, marked by several standout features that appeal to travelers. The hotel is strategically located near major highways and attractions like the Mohegan Sun, providing a convenient base for guests to explore the area. This accessibility, combined with a clean and pleasant environment, makes it an attractive choice for both business and leisure visitors.
The rooms at Spark by Hilton Wilkes Barre are often praised for their modern design, spacious layouts, and cleanliness. Newly renovated accommodations, especially on the third floor, have been well-received, featuring tasteful decor and thoughtful touches like sitting areas and cushioned window spots. Guests commonly highlight the comfort of the beds and the overall cozy feel of the rooms, although a few mention small bathrooms and occasional bedding issues.
The hotel's staff contributes significantly to its welcoming atmosphere, consistently praised for their friendliness and professionalism. The team is known for their helpfulness, particularly during check-in, and is quick to address any issues, ensuring a smooth and pleasant experience for guests.
While the breakfast experience receives mixed feedback, many guests find it to be a decent value offering, with positive remarks about the availability of juices and waffles. However, there is a noted desire for a wider variety of options, including more protein choices. The pool and hot tub amenities are appreciated by visitors, albeit with some maintenance and sanitation concerns that could benefit from attention.
Overall, Spark by Hilton Wilkes Barre excels in providing a clean, comfortable, and convenient stay with a few areas for potential improvement, particularly in breakfast offerings and pool maintenance. The hotel's advantageous location, appealing room design, and professional staff make it a favorable option for those visiting the Wilkes Barre area.
SpringHill Suites by Marriott Scranton Montage Mountain is widely praised by guests for its appealing location and excellent amenities, making it a preferred choice for travelers. Positioned close to Montage Mountain Resort, it offers easy access to skiing, a waterpark, restaurants, and shops, all of which are within walking distance. The hotel's stunning mountain views and proximity to key highways further enhance its attractiveness.
Guests commend the hotel's breakfast for its impressive variety and quality, featuring options like scrambled eggs, sausage, and oatmeal, ensuring a delightful start to the day. Although it can be busy during peak times, the staff’s efficiency and friendliness contribute to a positive dining experience.
The spacious and clean rooms are another highlight, offering comfortable, contemporary designs with thoughtful amenities. Many guests find the rooms to be well-suited for relaxation and are impressed by the comfortable beds and soundproofing, ensuring a restful stay.
While cleanliness receives mixed reviews, the majority appreciate the hotel's modern and well-maintained appearance, with many noting the dedication of the friendly and helpful staff. The staff's exceptional service, particularly at the front desk, enhances the welcoming atmosphere and overall guest satisfaction.
The indoor pool and hot tub are popular with families, providing a relaxing environment for unwinding after a day of exploration. Although the pool is noted to be on the smaller side, it remains a valued feature for family enjoyment. The hotel's free and ample parking also adds convenience to guests’ experience.
Families find this hotel particularly accommodating, with spacious rooms and a family-friendly atmosphere making it an excellent choice for those traveling with children. Guests consistently recommend the property for family vacations, whether for skiing or longer stays.
Finally, the hotel’s beds receive high praise for comfort, contributing to a restful night’s sleep and a sense of satisfaction with the accommodations. With its combination of a prime location, welcoming staff, and comfortable amenities, SpringHill Suites by Marriott Scranton Montage Mountain offers a memorable and enjoyable stay for its guests.
DoubleTree by Hilton Wilkes-Barre, stands out as an excellent choice for travelers seeking a blend of convenience, comfort and scenic beauty. Nestled in a tranquil hilltop location, it offers stunning views of the surrounding mountains and valley, while still providing easy access to I-81, local shopping, restaurants and key destinations like Mohegan Sun Arena and Wilkes University. Despite being close to major highways, guests appreciate the quiet environment and the effortless connectivity to the Poconos region, making it ideal for event-goers and casual travelers alike.
The hotel’s breakfast service is highly acclaimed, noted for its excellent array of hot, fresh and delicious options, including a friendly buffet setup at a reasonable price. While there are mixed reviews regarding whether breakfast should be included in the room rate, the overall quality, variety and value make it a highlight of many guests' stay. The on-site restaurant is also favored for dinner with great views and a welcoming atmosphere, ensuring that guests don’t have to venture far for a satisfying meal. Room service offers a convenient option for late arrivals.
Rooms generally receive praise for their cleanliness, spaciousness and comfort. Many guests describe the accommodations as modern and well-maintained with comfortable beds and large, clean bathrooms. However, there are occasional reports of issues such as musty smells, dirty spots and missing amenities like refrigerators and microwaves. Overall, the positive elements, including effective blackout curtains and a quiet environment, contribute to a pleasant stay.
Cleanliness throughout the property is mostly commended with well-kept grounds and tidy accommodations. Some guests, however, note the need for deeper cleaning and occasional problems like bugs and rough towels. Despite these issues, the friendly and professional staff help to maintain a welcoming and hospitable atmosphere, adding significantly to the overall positive experience.
The hotel's amenities, including the gym and pool areas, enhance the guest experience. The well-equipped gym and spacious, clean pool are appreciated by guests looking for relaxation and exercise. The indoor pool is a particular favorite, though there are some mentions of inconsistencies with the jacuzzi’s temperature.
Families find the hotel accommodating with facilities that cater well to children, such as a spacious pool and playground area. The friendly staff and convenient location also make it a family-friendly destination, although minor issues like noise from kids and occasional smells are noted.
Comfortable beds, although varied in firmness preferences, contribute to restful stays for many guests with numerous positive mentions of soft bedding and inviting queen-size beds. However, a few guests experienced discomfort due to hard mattresses.
In summary, DoubleTree by Hilton Wilkes-Barre, offers a well-rounded and enjoyable stay with its prime location, excellent dining options, comfortable rooms and friendly service. Minor inconsistencies in room quality and amenities are outweighed by the overall positive experiences, making it a reliable choice for travelers to the Wilkes Barre area.
Nestled by Laurel Run stream, this inn offers a tranquil setting with comfortable rooms and balconies overlooking the creek. It features an indoor pool and jacuzzi, perfect for relaxation, and is conveniently located near attractions like Mohegan Sun Pocono casino.
The Hampton Inn Scranton at Montage Mountain is favorably reviewed by guests, largely due to its convenient location, accommodating staff, and comfortable amenities. Situated off Interstate 81, the hotel serves as an excellent base for exploring Scranton and accessing nearby family attractions, restaurants, and shopping venues. The tranquil, scenic surroundings enhance stays by providing a pleasant backdrop, with additional features like a beautiful, pet-friendly pool and walking trails adding to its allure.
Breakfast service at the hotel is praised for being delicious and well-organized, offering a variety of options that guests found impressive. Efficiency and friendliness of staff contribute positively to this experience, despite occasional desires for expanded menu choices. Guests generally value the breakfast as a pleasant addition to their stay.
Rooms at the Hampton Inn are frequently highlighted for their cleanliness and coziness, equipped with amenities conducive to both leisure and work, such as microwaves and mini fridges. While the comfort of the beds varies by personal preference, overall room space and cleanliness are appreciated, even amidst ongoing renovations. The showers receive favorable comments for good water pressure and hot water reliability.
Cleanliness throughout the hotel is noted positively, despite some areas needing attention, particularly during renovations. Nonetheless, the general atmosphere remains pleasant and welcoming, supported by the exceptional quality of staff, who are repeatedly commended for their friendliness and helpfulness. The staff's dedication to great customer service is a hallmark of the hotel, contributing greatly to the positive guest experiences.
Guests also enjoy the facility of a clean and comfortable pool, with its generous size and late hours being popular features. While there are occasional issues with water temperature and temporary closures, it remains a valued aspect of the hotel.
In summary, Hampton Inn Scranton at Montage Mountain earns positive reviews through its strategic location, clean and comfortable accommodations, supportive staff, and enjoyable amenities, providing a reliably satisfying stay for a variety of travelers.
Comfort Suites Scranton near Montage Mountain receives high praise from guests for its strategic and serene location, making it an ideal stopover for travelers, particularly those journeying between Ohio and Connecticut. Its close proximity to major highways, shopping centers, restaurants and concert venues adds to its appeal. The hotel's surroundings are well-maintained, contributing to a restful and comfortable stay.
The breakfast offerings are generally well-received with many guests appreciating the variety and quality of hot dishes like waffles and bacon. Staff attentiveness and friendliness during breakfast enhance the experience, although there are occasional suggestions for improvement in variety.
Rooms are noted for their cleanliness, spaciousness and modern decor, providing a comfortable and quiet environment with well-maintained amenities. The staff is frequently commended for their professionalism and accommodating nature, which significantly contributes to a pleasant stay. The hotel’s housekeeping efforts ensure the entire property remains tidy and inviting, aligning with the overall high standards of cleanliness.
Guests find the spa and gym facilities to be satisfactory with the spa area noted for its cleanliness and the gym serving as a functional space for maintaining fitness routines. The indoor heated pool receives consistent praise for its cleanliness and warm, inviting atmosphere, making it a favorite among families and children. Ample and free parking adds to the convenience of the stay.
Comfort Suites Scranton caters particularly well to families, offering spacious adjoining rooms and entertainment options like an arcade and pool. The beds are another highlight, frequently described as comfortable and clean, ensuring a good night’s rest for guests.
Despite being a three-star hotel, Comfort Suites Scranton near Montage Mountain often exceeds guest expectations with its affordability, cleanliness and impressive service, making it feel like a higher-end establishment. The strong accessibility features and excellent staff service further enhance the positive guest experience. Overall, the hotel offers a commendable blend of convenience, comfort and value for travelers.
The Wilkes-Barre Inn & Suites enjoys a convenient location that's appreciated by many guests. It is close to various attractions, including a mall, casino and numerous dining options, making it ideal for travelers. The hotel's location near the highway and a short drive from Scranton enhances its appeal for those needing a stopover point. Guests also found the surroundings peaceful and scenic and the rooms clean and comfortable, which complements the advantageous positioning.
Reviews about the breakfast offered at the hotel were quite mixed. Although some guests found the breakfast adequate in the past, many were disappointed with the absence of breakfast during their stay, despite it being advertised. This inconsistency has notably affected guest satisfaction.
The rooms have garnered mixed feedback. Positively, the beds were frequently described as clean and comfortable, providing a restful sleep. Some rooms have been recently renovated and the artificial wood floors were noted for their cleanliness over carpet. However, recurring issues such as cleanliness problems, outdated bathrooms, unpleasant odors and malfunctioning appliances were reported by several guests.
Cleanliness and maintenance were areas where the hotel faced significant criticism. While some guests did commend the comfort and cleanliness of certain rooms and the responsiveness of the housekeeping staff, many others reported encountering dirty conditions, unclean bathrooms and unpleasant odors. The overall state of the hotel seemed to need substantial improvement in this regard.
The staff at the Wilkes-Barre Inn & Suites generally received positive remarks for their friendliness and helpfulness. Specifically, staff members like Tyra were praised for exceptional service, which significantly enhanced guest experiences. However, there were instances where guests encountered rude or unhelpful staff, indicating inconsistency in service quality.
The availability of free wifi was appreciated, though its reliability varied among guests. Some found the service to be consistent and useful, while others encountered significant connectivity issues, reflecting an area needing attention.
Parking at the hotel presents challenges, as the lot is shared with two other hotels, making it often overcrowded and limiting available spaces. Guests noted the parking lot was sometimes dark and incidents of vehicle damage were mentioned.
The comfort of the beds was frequently praised with many guests enjoying a good night's sleep. Nevertheless, some faced issues with mattress quality, including ones that were too hard or improperly maintained, impacting their stay.
In summary, while the Wilkes-Barre Inn & Suites offers a favorable location, comfortable beds and generally friendly staff, it needs considerable improvement in cleanliness, breakfast offerings, wifi reliability and parking arrangements.
Host Inn an All Suites Hotel impresses guests with its prime location nestled amidst scenic mountains and its close proximity to essential points of interest such as Interstate 81, casinos, dining venues, and event spaces. The accessibility and convenience, along with the abundance of nearby stores and restaurants, make it an appealing choice for visitors. The views from the odd-numbered side of the hotel add tranquility, while practical amenities such as ample parking and heated indoor pools enhance the experience.
The hotel is especially praised for its spacious suites, likened to one-bedroom apartments with living rooms and kitchenettes. These accommodations are well-equipped with amenities like full-sized refrigerators and dishwashers. Guests appreciate the comfort and cleanliness of the beds, contributing to an overall satisfying lodging experience. The hotel’s pet-friendly policy further enhances its family-friendly atmosphere.
While the breakfast offerings receive mixed reviews, with some enjoying the selection and service provided—especially the friendliness of staff like Carrie—others feel disappointed by its inconsistency. Nonetheless, the presence of friendly and helpful staff, including individuals like Sherri, Cindy, and Carrie, is a significant highlight. They are known for their warm demeanor and go above and beyond to ensure a pleasant stay, often accommodating specific needs.
Free WiFi is a concern due to reports of weak signals and poor connectivity, but the shortcomings of the internet service are somewhat balanced by other amenities. The property offers an accommodating option for business travelers with its budget-friendly nature, spacious rooms, and essential amenities like kitchenettes.
Host Inn’s focus on being dog-friendly garners much appreciation from pet owners, who value the warm reception and amenities provided for their furry companions. The overall experience is marked by comfortable accommodations and cost-effectiveness, making it a suitable choice for travelers seeking budget-friendly yet satisfactory lodging. While there are areas for improvement, such as cleanliness and WiFi, the hotel remains a practical and appealing choice for many visitors.
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