InfoSummary of reviewsThe ibis Styles Arras Centre has received high praise for its central yet quiet location in Arras, offering easy access to the city’s main attractions such as Heroes' Square and the Grand Place. Guests appreciate the hotel’s proximity to restaurants, bars, a large park and ample public parking, which enhances its appeal. The hotel is also noted for being easily accessible by car and suitable for individuals with mobility needs.
Breakfast at the hotel stands out for its variety, quality and generous portions. Guests particularly enjoy features like freshly squeezed orange juice, fresh fruit, local honey and conventional items like eggs and bacon. The breakfast area is spacious and well-organized with attentive staff ensuring a pleasant experience despite occasional shortages.
While the rooftop bar and restaurant offer a pleasant dining atmosphere, it sometimes faces limited availability, requiring guests to seek alternative options in the city. The reception staff is helpful, providing recommendations for nearby dining spots. Overall, the breakfast experience is considered excellent, surpassing expectations for a hotel of this category.
Rooms at the ibis Styles Arras Centre are praised for their cleanliness, spaciousness and modern decor. They are quiet, well-equipped and comfortable with amenities like kettles and hairdryers. The beds are particularly noted for their comfort, ensuring restful nights. The hotel’s fresh and welcoming vibe is enhanced by its cleanliness and modern design.
The staff at the hotel are commended for their friendliness, professionalism and helpfulness. Guests appreciate their attentiveness and efficient service, which significantly contributes to the positive ambiance of the hotel. Despite occasional language barriers and rare instances of staff being overwhelmed, the team's kindness and willingness to assist stand out.
The WiFi service is generally reliable and appreciated for its strength and stability, although there are occasional connectivity issues and concerns about security. Families find the hotel accommodating with spacious rooms that cater well to their needs, including sleeper sofas for children and essential amenities.
Overall, ibis Styles Arras Centre provides a comfortable and pleasant stay with an emphasis on cleanliness, convenience and excellent service. Its well-maintained three-star facilities, child-friendly accommodations and accessible design make it a strong choice for travelers seeking both relaxation and the opportunity to explore the charm and history of Arras. Show more
