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Summary of reviewsHotel Fazenda Ceu Aberto offers a blend of tranquility and beautiful landscapes, making it an ideal retreat from the hustle and bustle of city life. Guests appreciate the serene and calm atmosphere with stunning views perfect for relaxation and enjoying nature's charm. The hotel's close proximity to downtown Gravatá adds to its appeal, although the poorly maintained access road can be challenging, particularly after rain.
Breakfast at Hotel Fazenda Ceu Aberto receives high praise for its quality, variety and inclusion of delicious regional dishes. Though some inconsistencies exist, the overall dining experience is generally positive. However, dinner options have been met with critiques, including limited menu choices, high prices and calls for more regional authenticity. The fillet à Chatobrian is notably well-received, though overall satisfaction could be improved with more variety and reasonable pricing.
Rooms at the hotel are spacious, comfortable and clean, often featuring balconies with scenic views. Despite some concerns about mold, musty odors and occasional maintenance issues, the accommodations provide a pleasant stay, further enhanced by the friendly and attentive housekeeping staff.
Cleanliness is a strong point for Hotel Fazenda Ceu Aberto with the hotel frequently praised for its well-maintained and sanitized facilities. However, some guests noted cleanliness issues with the pool area, indicating a need for more consistent maintenance.
The staff at Hotel Fazenda Ceu Aberto stand out for their exceptional service, consistently praised for being attentive, respectful and helpful. This unwavering commitment to excellent hospitality creates a welcoming atmosphere that enhances the overall guest experience.
The pool area offers mixed experiences with many guests appreciating its beauty and spaciousness. Yet, concerns about the frequency and quality of pool cleaning are highlighted, suggesting a need for better maintenance practices.
Hotel Fazenda Ceu Aberto excels as a family-friendly destination, offering a dynamic recreation program for children and ample activities for all ages. The spacious grounds and numerous attractions, such as a fishing pond and wonderful carriage rides, contribute to a delightful family retreat.
The beds and mattresses receive mixed reviews. While some guests find them comfortable, others report issues such as softness, discomfort and inadequate arrangements. This inconsistency could impact the overall restful experience for some visitors.
In essence, Hotel Fazenda Ceu Aberto is a solid three-star retreat praised for its tranquility, engaging family activities and exceptional staff. While there are areas for improvement, particularly regarding accessibility, dining variety and pool maintenance, the hotel remains a cherished destination for those seeking a peaceful and hospitable getaway.
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