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Summary of reviewsHotel Tenda receives high commendations for its strategic location in the heart of Marília, making it very convenient for travelers due to its proximity to restaurants, bars, shops and main highways. Guests find the ease of parking to be particularly favorable. The cost-benefit ratio stands out as a significant perk with guests frequently mentioning a hearty and generous breakfast as a delightful addition to their stay. The breakfast offerings are highly praised for their variety, quality and the attentiveness of the staff.
The hotel staff overall is a notable highlight with exceptional service that is attentive, friendly, polite and helpful, significantly enhancing the guest experience. Specific mentions of standout employees like Mr. Wilson, the valet, confirm the positive interactions guests have with the team.
In terms of the accommodations, the rooms are generally clean and tidy with comfortable beds and fresh linens, though some visitors noted inconsistencies in cleanliness and maintenance. The older structure and furnishings could benefit from updates, as occasional issues with noise, odors and outdated installations were reported. While some rooms were highlighted for being spacious and well-lit with functioning amenities, others showed signs of wear and tear and occasional maintenance lapses.
Despite these minor shortcomings, the cleanliness of the hotel is generally appreciated with many guests feeling well cared for and comfortable. The parking facilities, although occasionally found to be insufficient in space, are secure and accessible, adding to the overall convenience for guests.
However, the hotel's free Wi-Fi service has room for improvement with reports of weak and unstable signals that impact internet usability, particularly disappointing for business travelers who might need reliable connectivity. While the hotel meets basic overnight and short-stay requirements effectively, it might not fully cater to the demands of business travelers due to these internet issues and other logistical challenges such as inconsistent check-in times, unclear payment policies and basic room amenities.
Overall, Hotel Tenda is highly recommended for those seeking a well-located, cost-effective option with excellent service and pleasant breakfast offerings, though travelers looking for more reliable business amenities might need to consider these limitations.
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