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Summary of reviewsHotel Alex, situated in a convenient residential area close to a tram stop, offers guests quick and easy access to Florence’s city center within 10 to 15 minutes. The strategic location is ideal for avoiding the ZTL (Limited Traffic Zone) restrictions while still enjoying proximity to excellent restaurants, grocery stores and venues like Pala Wanny. This accessibility, combined with efficient public transportation options, makes Hotel Alex a prime choice for visitors.
The breakfast at Hotel Alex is well-received, characterized by its variety and quality with a selection that includes fresh coffee, croissants, cold cuts, fruits, cereals, meats, cheese platters and sweet pastries. Though a few guests suggested improvements and more variety, the majority found the offerings satisfactory and in line with Italian standards. The on-site restaurant, Annare, further enhances the dining experience with authentic Italian cuisine, fresh fish and meat and reasonable prices, making it a popular choice even among locals.
Rooms at Hotel Alex are noted for their cleanliness and spaciousness, along with comfortable beds and effective air conditioning. However, the bathrooms, though clean, are generally small and some rooms display signs of wear and tear, indicating a need for updates. Despite these drawbacks, the rooms’ overall comfort and clean atmosphere contribute positively to guests' experiences.
Impeccable cleanliness is a hallmark of Hotel Alex with guests frequently praising the cleanliness of the rooms, bed linen, towels and common areas. The diligent cleaning staff ensures a well-maintained environment, enhancing the overall appeal of the hotel.
The hotel staff receive high commendations for their friendliness and helpfulness, from receptionists to housekeeping. Their attentive service significantly contributes to a welcoming and pleasant stay, impressing guests with their professionalism and cordiality.
Families find Hotel Alex accommodating with spacious rooms and a quiet, residential location close to grocery stores and the tram station. Though some furnishings could use updating, the overall family-friendly environment and convenient location make it a favorable option for those traveling with children.
While the comfort of the beds varies with some guests finding them very comfortable and others noting issues with mattress hardness, the bed linen and towels are consistently clean and contribute to a good sleeping experience. The hotel’s cost-effective stay offers a notable value for money, aligning well with its three-star rating despite some areas that could benefit from renovation.
Hotel Alex’s accessibility for guests with disabilities is commendable, thanks to its proximity to the tram and parking facilities. The friendly staff and simple, straightforward environment further enhance its appeal, providing an accessible gateway for exploring Florence. Overall, Hotel Alex delivers a comfortable, convenient and affordable stay, making it a solid choice for a wide range of travelers.
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