Info
Summary of reviewsHotel Grotte del Paradiso is celebrated for its remarkable location, providing guests with stunning views of Portoferraio Bay and a tranquil, serene environment nestled amidst lush trees. The position allows convenient exploration around the island, featuring a private descent to a peaceful beach. Guests appreciate the simplicity of the accommodations enhanced by the friendliness of the staff. The breakfast experience is noteworthy, combining a generous Italian buffet with exceptional coffee and a breathtaking terrace view, elevating the start of the day with panoramic sea scenery.
The hotel rooms offer a mixed experience, with cozy bungalows providing beautiful sea views, air conditioning, and efforts towards maintaining cleanliness. However, the dated structure and issues such as small bathrooms and clogged shower drains suggest the need for updates to enhance comfort. Though the rooms are typically clean, some guests noted superficial cleaning upon closer inspection. The journey to the hotel via a narrow road and the distance of rooms from the main building are factors to consider, despite the rooms' serene setting under the pines.
Cleanliness at the hotel varies, with daily cleaning appreciated by some guests, and the overall simple structure described as welcoming and generally clean. However, reports of inconsistencies and untamed areas indicate room for improvement in maintenance and thorough cleaning practices.
The staff is widely praised for their exceptional service, friendliness, and eagerness to assist guests. They are noted for their attentiveness and valuable guidance, contributing significantly to the overall pleasant and memorable stay. Laura and the coffee maker man receive particular commendation for their outstanding service, alongside the kind and approachable owners. The staff's ability to communicate in French enhances their hospitality further, solidifying Hotel Grotte del Paradiso as a destination with genuine warmth and attentive service.
Show moreRead review summaries for all categories
Categories
