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Summary of reviewsHotel Felicia, located near the center of Riga, is recognized for its convenient and peaceful residential setting. Its proximity to public transport, shops like Lido and Lidl and various restaurants enhances its appeal. Guests appreciate the quiet ambiance, making it a comfortable choice for both leisure and business travelers.
The breakfast at Hotel Felicia is generally well-received with many guests describing it as tasty, rich and a pleasant surprise. The selection is deemed adequate for the price and the cleanliness and service during breakfast get positive remarks. However, there are some areas for improvement, such as enhancing the variety and quality of the offerings and resolving occasional issues with the breakfast room setup.
The rooms at Hotel Felicia are large, clean and comfortable, contributing to a good night's sleep. Many appreciate the spaciousness and the presence of air conditioning. Despite this, some guests mention the need for better room maintenance, such as cleaner carpets and minor repairs. Issues like the smell of cigarettes, rusty water and the need for room renovations are recurring themes. The hotel staff's prompt responsiveness to issues, such as replacing malfunctioning TVs, helps mitigate some of these downsides.
Cleanliness across the hotel, including the bathrooms, is generally praised with many guests highlighting the clean and visually appealing design. Some minor issues, such as mold in the showers and irregular towel changes, have been noted. The hotel's proactive approach in offering additional cleaning services is appreciated by guests.
The staff at Hotel Felicia stand out for their friendliness, politeness and helpfulness. Despite minor language barriers, the staff's professional and welcoming demeanor significantly contributes to the positive atmosphere at the hotel. The prompt and efficient service further enhances the guest experience.
Comfortable beds are another positive aspect frequently mentioned by guests. While some minor issues like firm mattresses and short blankets are noted, the overall comfort and spaciousness of the rooms make for a pleasant stay.
In summary, Hotel Felicia offers a comfortable and convenient stay with a few areas for improvement. The friendly staff, clean rooms and good location near public transport and shops are strong positives that enhance the guest experience.
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