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Hyatt House San Juan main photo
Hyatt House San Juan
Hotel in San JuanSan JuanPR flag
8.7
Very Good
From $214
$
Info
Summary of reviews
Hyatt House San Juan consistently garners praise from guests for its exceptional location, outstanding staff, and overall atmosphere, making it a favored choice for travelers exploring Puerto Rico's vibrant capital. Located in the heart of San Juan, the hotel is strategically positioned near key attractions such as the T-Mobile District, Old San Juan, and the Convention Center, which enhances the convenience for guests seeking to explore the city's historic sites and cultural hotspots. The property also offers a complimentary shuttle service for seamless access to nearby destinations, further adding to the ease of connectivity.

The hotel's breakfast offerings are highly regarded, featuring an extensive and satisfying spread with a made-to-order omelet station that particularly delights guests. While there are minor suggestions for improving coffee and egg options, the breakfast remains a highlight of the stay, praised for variety and clean presentation.

Accommodation at Hyatt House San Juan is characterized by clean, modern, and spacious rooms equipped with convenient amenities like kitchenettes, making them suitable for extended stays. Many rooms also offer fantastic views, especially those overlooking the bay, contributing to a pleasurable guest experience. Cleanliness is a key highlight across the property, with both rooms and common areas maintaining high standards of hygiene.

The staff receives consistent commendations for their friendliness and attentiveness, contributing significantly to a welcoming and hospitable atmosphere. Whether checking in guests, attending to special requests, or providing additional services, the team's dedication leaves a lasting impression on visitors.

While feedback on the pool leans toward smaller size, guests appreciate its cleanliness, peaceful ambiance, and extended hours. It remains a pleasant spot for relaxation, complementing the hotel's family-friendly nature with nearby access to larger pool facilities suitable for children.

Parking services are convenient and accessible, featuring feedback on limited spaces during peak times and potential costs that guests should verify. Despite this, the hotel remains a preferred destination for families due to its comfortable accommodations and access to additional facilities.

Overall, the Hyatt House San Juan offers a memorable and comfortable stay, with its prime location, impeccable service, and modern amenities ensuring satisfaction among visitors seeking either short-term or extended accommodation options.
Categories
Gym
Dog Friendly
Family
Fairmont El San Juan Hotel main photo
Fairmont El San Juan Hotel
Resort in San JuanSan JuanPR flag
7.5
Good
From $331
$
Info
Summary of reviews
The Fairmont El San Juan Hotel is a luxurious and stunning property located right on the beach. The lobby is lively and the rooms are spotlessly clean, making it a perfect choice for couples looking for a romantic escape. The bar and casino are stunning and the hotel's mature and opulent plantings make it a lovely resort for those who appreciate nature. Despite being an older hotel, it's still in great shape and decorated exceptionally well. Overall, it's a truly beautiful upscale hotel that guests won't want to leave.
Categories
Dog Friendly
Gym
Luxury
La Concha Resort, Puerto Rico, Autograph Collection main photo
From $343
$
Info
Set right in front of the crystal blue sea, La Concha Renaissance San Juan Resort is the ideal place to enjoy the most relaxing and unforgettable beach vacation in Puerto Rico. It features an outdoor pool with an infinity edge right in front of the beach and surrounded by palm trees, wonderful culinary delights, as well as a wellness program that will help you feel connected with your surroundings and yourself.
Summary of reviews
La Concha Resort, Puerto Rico, Autograph Collection impresses guests with its excellent location, easy walking distance to sites and beautiful panoramic views of the beach and ocean from the suites. The hotel offers a variety of dining options with some guests raving about the breakfast buffet, delicious food and outstanding customer service. The resort has a beautiful and clean property with spacious rooms, comfortable beds and attentive staff. Guests also enjoy the pool options with 24/7 access and the excellent beach location with direct access to the beach. The nightlife and casino scene are popular with younger guests, while the romantic ocean tower rooms make for a luxurious stay. Although some guests have encountered issues with cleanliness, maintenance and noise levels, general reviews recommend considering La Concha Resort, Puerto Rico, Autograph Collection for a relaxing, fun-filled and unforgettable experience.
Categories
Dog Friendly
Gym
Luxury
Wyndham Palmas Beach and Golf Boutique Resort main photo
From $195
$
Info
Summary of reviews
Wyndham Palmas Beach and Golf Boutique Resort enjoys high praise for its prime location, beautiful surroundings and well-maintained landscaping. The easy access to various coastal regions and the security of the gated community add to the overall convenience and safety appreciated by guests. The resort's on-site amenities, such as the welcoming lobby, café and spectacular views, enhance the guest experience, making it an ideal spot for relaxation and exploration.

The rooms at the resort are often highlighted for their spaciousness, comfort and cleanliness. Guests commend the comfortable beds and the quietness of the rooms, which contribute to a pleasant stay. Although there are occasional mentions of outdated facilities and lapses in hygiene, the generally positive feedback emphasizes the roominess and comfort provided.

Cleanliness across the resort also receives commendations with many guests finding the facilities well-kept and the staff friendly. Specific issues are occasionally noted, but the overall sentiment reflects satisfaction with the resort's upkeep and the welcoming environment created by the attentive staff.

The resort's staff stands out for their friendliness and hospitality with guests consistently praising their helpfulness and the excellent service at the front desk. While there are minor concerns regarding the staff being short-staffed at the pool bar, the overall impression is one of a supportive and accommodating team.

One of the resort's most celebrated features is its pool area. Guests rave about the beautiful pool design, the relaxing ambiance and the variety of pool options catering to different preferences. Despite isolated issues with pool cleanliness, the majority of reviews highlight the pools as a key asset, complementing the picturesque surroundings and enhancing the overall resort experience.

The breakfast at the resort has mixed reviews. Many guests enjoy the delicious, high-quality offerings, particularly when dining on the outside patio of Trova. However, a significant number express concerns over the variety and value, suggesting room for improvement in the breakfast service.

Similarly, the dinner experience receives mixed feedback. While the food quality and service at Trova are praised, guests often point out the limited menu variety, high prices and portion sizes as areas needing enhancement. Families with children find the menu less accommodating, often leading them to dine elsewhere.

The beach near the resort is a topic of mixed opinions. Some guests appreciate its beauty, but many find the sea conditions unsafe and the beach itself poorly maintained. As a result, many prefer to enjoy the resort's other amenities instead.

Despite occasional shortcomings in some areas, the overall reviews of
Wyndham Palmas Beach and Golf Boutique Resort are largely positive with its prime location, attentive staff, comfortable accommodations and delightful pool area being the most frequently praised aspects.
Categories
Dog Friendly
Gym
Golf
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort main photo
From $298
$
Info
Summary of reviews
The Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is a beautiful location for those looking to explore the east side of Puerto Rico. The property has a private beach and is surrounded by stunning views, making it perfect for relaxation. There are many outdoor activities, restaurants and sights nearby, such as the National Forest and El Yunque. Guests have mostly positive things to say about the hotel's breakfast offerings with praise for the buffet and friendly staff. The dining experience is mixed with some finding the food overpriced for the quality, but Italian cuisine receiving particular praise. The staff at this resort is described as friendly, accommodating and helpful with guests particularly appreciating the Tiki restaurant and Marbella breakfast area. The pool and beach area are standout features with a variety of pools to choose from and a beautiful beach with clean sands and crystal clear waters. The resort is an excellent family vacation spot with plenty of facilities to keep kids happy and engaged. The golf experience, while expensive, is a must-try for any golf lover visiting Puerto Rico. Though some guests experienced minor issues, overall, the Wyndham Grand Rio Mar Rainforest Beach and Golf Resort impresses guests with its amenities, cleanliness and staff, making it an ideal location for a private getaway or fun-filled vacation.
Categories
Dog Friendly
Gym
Sustainability Journey
St. Regis Bahia Beach Resort, Puerto Rico main photo
From $660
$
Info
Summary of reviews
The St. Regis Bahia Beach Resort in Puerto Rico offers a range of dining options with some standout choices such as the beach club restaurant and Sunset Sushi on Friday nights. While some guests found the food to be just okay and overpriced, the resort still caters to different tastes and preferences. The staff at the resort is described as warm, friendly and incredibly attentive with guests feeling like part of an extended family. There were a few negative experiences with reception and a waiter, but overall, the staff is well-trained and accommodating. Overall, the St. Regis Bahia Beach Resort is highly recommended for its fantastic customer service and dining options.
Categories
Dog Friendly
Gym
Beachfront
Condado Vanderbilt Hotel main photo
Condado Vanderbilt Hotel
Resort in San JuanSan JuanPR flag
8.4
Very Good
From $381
$
Info
Summary of reviews
Overall, Condado Vanderbilt Hotel is a luxurious and delightful 5-star experience that offers exceptional facilities and services with top-notch customer service. Guests rave about the hotel's perfect cleanliness, superb amenities and beautiful atmosphere. Despite the high price, many have said that it was worth every penny and the best hotel they've ever experienced. Whether you're enjoying the delicious food or the breathtaking views, this hotel is the perfect place to unwind and relax in style. Booking a stay at Condado Vanderbilt Hotel is a must-do for anyone seeking a magical and indulgent experience in Puerto Rico.
Categories
Dog Friendly
Gym
Luxury
AC Hotel by Marriott San Juan Condado main photo
From $239
$
Info
Summary of reviews
The AC Hotel by Marriott San Juan Condado receives high praise from guests for its strategic and convenient location, nestled in a vibrant area along a bustling main street. It offers easy access to Condado Beach, restaurants, bars, shops and various local attractions, making it an excellent base for exploring both the old and modern city. The neighborhood's walkability and calm ambience, coupled with the hotel’s clean, contemporary design, enhance the overall guest experience.

Guest opinions on breakfast at the hotel are mixed, although many appreciate the quality and taste of the offerings, especially the fresh juices and selection available at the buffet. While some find the breakfast to be "really good" with friendly restaurant staff, others mention a lack of variety and high costs. Nearby venues like Sobao are recommended for better breakfast experiences.

Dinner at the hotel receives similarly mixed feedback. While the rooftop bar’s ambiance and views are appreciated, the food quality and high prices often disappoint. Guests suggest nearby restaurants like "La Bodeguita de Manolo" for better dining options. Despite some negatives, the food service staff receives positive mentions.

Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and balconies add to the appeal. However, issues such as dampness, insufficient lighting, minimal storage and noisy AC units are sometimes reported. Nevertheless, the rooms’ cleanliness and the modern facilities contribute to an overall positive impression.

Cleanliness is a notable strong point of the hotel with many guests praising it as clean, well-maintained and modern. However, occasional negative remarks about housekeeping practices indicate room for improvement.

The staff is frequently highlighted for being friendly, helpful and welcoming. Despite some reports of slow and frustrating reception processes, the positive interactions with staff members like Gabriel and Daniel leave a good impression on guests.

The free WiFi at the hotel receives mixed reviews with some guests praising its speed and availability, while others report inconsistent connections.

The rooftop pool is a standout feature, frequently praised for its stunning views and inviting atmosphere. Despite its smaller size and occasional cleanliness issues, the ambiance created by the rooftop bar and music sessions, especially during holiday weekends, provides a delightful spot for relaxation and socializing.

The beach is another key highlight, appreciated for its close proximity and the hotel’s complimentary beach amenities like chairs, towels and umbrellas. Although some guests anticipated direct beach access, the overall sentiment regarding the beach’s convenience and the complementary services is positive.

The hotel is also noted for its family-friendly atmosphere, offering big rooms that comfortably accommodate families and various activities for all ages. The staff's efforts, particularly from individuals like Jaime and Francisco, contribute significantly to a positive family experience.

Finally, the hotel’s location is ideal for those interested in San Juan's nightlife with easy access to a variety of restaurants, bars and cultural activities. The rooftop bar adds to the lively atmosphere, although some guests mention bars close early.

Overall, the
AC Hotel by Marriott San Juan Condado provides a pleasant stay with its strategic location, cleanliness, friendly staff and attractive amenities such as the rooftop pool and proximity to the beach. Some areas for improvement include the breakfast variety, dinner quality and reception processes.
Categories
Dog Friendly
Gym
Luxury
Hotel Rumbao, a Tribute Portfolio Hotel main photo
From $224
$
Info
Summary of reviews
Hotel Rumbao, a Tribute Portfolio Hotel, stands out for its exceptional location in the heart of Old San Juan, which offers guests unrivaled access to historic sites, shopping and dining options. Its proximity to the cruise terminal further simplifies pre- and post-cruise arrangements while the scenic views of the harbor add to the visual appeal. Guests consistently commend the friendly and helpful staff for creating a welcoming atmosphere, contributing significantly to the overall positive experience.

Breakfast at the hotel garners mixed feedback. While many guests appreciate the varied and delicious offerings, including the high-quality breakfast buffet, some find the cost prohibitive and the selection limited, especially for those with specific dietary needs. Despite these drawbacks, the breakfast remains a highlight for many travelers.

Onsite dining experiences are also mixed, receiving praise for well-prepared and tasty food and courteous staff. However, the restaurant's limited hours and inconsistency in service availability can be a setback for those needing more flexible dining options.

Accommodation at Hotel Rumbao features spacious, modern rooms that are generally clean and comfortable. However, some guests have highlighted inconsistencies such as outdated furniture, poor lighting and occasional non-functional amenities. While most reviews are positive about the cleanliness, ongoing renovations have led to some issues like dusty conditions and housekeeping lapses.

The hotel staff is frequently praised for their friendly, helpful and accommodating nature, enhancing many guests' experiences despite occasional reports of inattentive service from a minority of employees.

WiFi service at the hotel receives mixed reviews with guests noting strong coverage in areas where it is available but pointing out issues with slow and inconsistent connectivity. Improvements in coverage and reliability are needed to meet modern expectations better.

The gym at the hotel, though small, is well-equipped and well-maintained, meeting most guests' fitness needs despite some minor issues like the absence of towels and cups.

The rooftop pool offers stunning views and a pleasant ambiance, though it suffers from being small, sometimes overcrowded and needing better maintenance. Cleanliness and renovation improvements could further enhance this facility.

Parking options are affordable and nearby, but not adjacent to the hotel, requiring a short walk that can be inconvenient. While valet parking is available and appreciated, it can be pricey and its availability inconsistent.

Family-friendliness at the hotel is somewhat mixed. While the staff's friendliness and the hotel's location add to the appeal for families, the facilities and amenities specific to family needs are not always adequate and more attention to family-friendly offerings could improve the experience.

For nightlife, Hotel Rumbao’s location is ideal, placing guests near vibrant entertainment spots and popular venues, appealing to those seeking an active nightlife experience in San Juan.

In summary, Hotel Rumbao offers a highly favorable location, friendly staff and comfortable accommodations with some areas, particularly breakfast costs, room updates, WiFi and pool maintenance needing attention to meet all guests' expectations fully.
Categories
Gym
Dog Friendly
Luxury
Villa Montaña Beach Resort main photo
Villa Montaña Beach Resort
Resort in IsabelaIsabelaPR flag
8.2
Very Good
From $235
$
Info
Summary of reviews
Villa Montaña Beach Resort is highly praised for its spectacular location, providing guests with a tranquil and relaxing escape on untouched, pristine beaches just steps from the accommodations. The resort's beachfront setting offers stunning views and soothing ocean sounds, creating a peaceful atmosphere complemented by nearby attractions, restaurants, and nightlife. The resort’s location makes it a haven for snorkeling enthusiasts and those seeking a harmonious getaway.

Dining at Villa Montaña Beach Resort's Eclipse Restaurant is a consistently celebrated highlight, with guests praising the delicious cuisine and cocktails. The restaurant's open-air design and beachfront views create a serene dining experience, perfect for enjoying a beautiful sunset. While some may find the service slightly slow and the pricing on the higher side, the overall culinary offerings and attentive staff contribute to a memorable experience.

The resort's rooms are noted for their charm and comfort, featuring generous size and cleanliness. Beautifully furnished accommodations and excellent service from the resort's staff enhance the stay. Although some guests mention the decor could benefit from modernization, the tranquil setting and kind attention from the team ensure a restful atmosphere.

Cleanliness is a key factor in the resort's positive reputation, with guests noting well-maintained rooms and common areas, contributing to the inviting environment. Any minor maintenance issues are seen as exceptions. The accommodating and friendly staff are repeatedly highlighted, often going above and beyond to ensure a perfect stay, enhancing the overall guest experience.

The pool area, set against a serene beach backdrop, provides a pleasant space for relaxation despite some size limitations and occasional maintenance issues. The beach itself is a standout feature, renowned for its breathtaking beauty and tranquil ambiance, though it may not always be ideal for swimming. Guests appreciate the availability of cabanas and snorkeling equipment, further enriching their beach experience. Overall, Villa Montaña Beach Resort offers a beautiful and peaceful retreat, underscored by excellent service and striking natural beauty, making it a highly recommended destination.
Categories
Dog Friendly
Gym
Golf
The Royal Sonesta San Juan main photo
The Royal Sonesta San Juan
Resort in San JuanSan JuanPR flag
8.9
Excellent
From $301
$
Info
Summary of reviews
Accommodations: The rooms at The Royal Sonesta San Juan are incredibly spacious and comfortable. Guests were impressed by the stylish and elegant décor with many describing the rooms as "luxurious" and "opulent". The amenities provided were also top-notch, including high-quality bedding, plush towels and modern technology such as flat-screen TVs and free Wi-Fi. Overall, guests were extremely satisfied with the quality of the accommodations.

Food and Beverage: The food and beverage offerings at
The Royal Sonesta San Juan were consistently praised by guests. The on-site restaurant received high marks for its delicious cuisine with many compliments directed towards the fresh seafood and fantastic cocktails. The breakfast buffet was also a highlight with guests enjoying the wide variety of options available. The quality of the food and beverage offerings was consistently described as excellent.

Location:
The Royal Sonesta San Juan is situated in a prime location with easy access to both the airport and many popular attractions. Guests appreciated the convenience of being able to explore the local area, which includes numerous restaurants, shops and cultural landmarks. Additionally, the hotel is located right on the beach, allowing for plenty of fun in the sun. Overall, guests found the location to be ideal for both leisure and business travelers.

Service: The service at
The Royal Sonesta San Juan was widely praised by guests, who described the staff as friendly, helpful and efficient. Many guests noted that the staff went above and beyond to ensure that their stay was as comfortable and enjoyable as possible. The level of service was consistently described as exceptional with guests feeling valued and appreciated throughout their stay.

Activities:
The Royal Sonesta San Juan offers a wide range of activities and amenities for guests to enjoy. From the expansive swimming pool to the on-site spa, there is something for everyone at this luxurious resort. Guests praised the variety of activities on offer with many enjoying the opportunity to relax and unwind in beautiful surroundings. Overall, guests were impressed by the range of options available for both leisure and business travelers.
Categories
Dog Friendly
Gym
Luxury
Sheraton Puerto Rico Resort & Casino main photo
Sheraton Puerto Rico Resort & Casino
Resort in San JuanSan JuanPR flag
8.9
Excellent
From $262
$
Info
Summary of reviews
The Sheraton Puerto Rico Resort & Casino is a top-notch hotel with an excellent location that provides easy accessibility to all attractions in San Juan. The staff is friendly and accommodating, providing exceptional service with Hennessy, the receptionist, particularly standing out. The breakfast options are diverse and delicious with the Egg Benedikt being recommended by many guests. The hotel is also praised for its cleanliness and beautiful decor. The pool area is amazing with guests noting the cleanliness and great service they received there. The casino is a must-visit with people describing it as fabulous and full of activity. Guests also appreciated the hotel's shuttle service to Old San Juan. The hotel's beds are incredibly comfortable with guests praising their comfort levels. While some guests had issues with the lack of dining options and activities for guests, the hotel's location, facilities and services make it a great place to stay.
Categories
Dog Friendly
Gym
Luxury
Embassy Suites by Hilton Dorado del Mar Beach Resort main photo
From $215
$
Info
Summary of reviews
Embassy Suites by Hilton Dorado del Mar Beach Resort receives substantial praise for its picturesque beachfront location in Dorado, providing guests with peaceful and beautiful surroundings. The hotel's placement right on the beach allows for stunning ocean views and convenient beach accessibility, making it an excellent setting for relaxation. Proximity to various amenities, including restaurants and supermarkets, adds to the convenience of the location. While the hotel is somewhat isolated and may require a rental car for easy mobility, the serene environment and excellent beach access make it a favored spot for vacationers.

The breakfast experience is widely celebrated with many guests enjoying the all-you-can-eat offerings, particularly the omelettes. The inclusion of breakfast in the stay is appreciated, though there are mentions of limited variety and early ending times leading to longer lines and occasionally cold food. Despite these minor setbacks, the breakfast generally adds value to the stay.

Dinner reviews are more varied with some guests enjoying meals at the hotel's various dining areas, including the Calypso restaurant, while others found the food to be mediocre or overpriced. Service issues, such as slow dinner service and early restaurant closures, were noted but did not overshadow the occasional culinary highlights.

Guest rooms are described as spacious and comfortable with beautiful views, yet they show signs of needing updates. While some guests found the accommodations clean and cozy, many report maintenance issues such as worn-out furniture, outdated decor and inconsistent cleaning services. Efforts to improve room conditions and air conditioning could significantly enhance the guest experience.

Cleanliness across the hotel garners mixed feedback. While many areas, including common spaces and some rooms, are noted for their cleanliness, others fall short due to inconsistent cleaning services and maintenance issues. The pool area, in particular, receives frequent criticisms for its cleanliness and upkeep.

The staff at the resort generally receive high marks for their professionalism, kindness and helpfulness, especially the front desk and housekeeping teams. However, there are isolated reports of unresponsive or rude staff, particularly in dining areas which detracts from the otherwise positive service experience.

Wi-Fi service at the hotel is commonly criticized for its poor quality and frequent connectivity issues with several guests resorting to using personal hotspots due to the unreliable internet.

The spa offers a range of relaxing services, though it can be busy and may require advance reservations. Similarly, the gym facilities are noted for being adequate but face availability issues with some equipment missing and occasional closures due to remodeling or other restrictions.

The pool area receives mixed reviews with many guests enjoying the clean, attractive setting and family-friendly activities. However, concerns about cleanliness, overcrowding and maintenance issues were reported, suggesting room for improvement.

Finally, the hotel's beachfront location is a major highlight with guests appreciating the private, clean beach with soft sands. The serene and quiet beach environment, combined with the picturesque pool area, creates a delightful backdrop that enhances the overall vacation experience.

In summary,
Embassy Suites by Hilton Dorado del Mar Beach Resort offers a beautiful and convenient beachfront experience with excellent breakfast offerings, spacious rooms and generally friendly staff. While there are areas needing attention, such as room updates, more consistent cleanliness and reliable Wi-Fi, the positive aspects of the location and amenities contribute to a largely enjoyable stay.
Categories
Gym
Dog Friendly
Beachfront
Hyatt Centric San Juan Isla Verde main photo
Hyatt Centric San Juan Isla Verde
Hotel in San JuanSan JuanPR flag
8.7
Very Good
From $144
$
Info
Summary of reviews
Hyatt Centric San Juan Isla Verde enjoys numerous positive reviews, predominantly centered around its prime location, excellent staff, family-friendly features and dining experiences.

The hotel’s location consistently receives praise for its proximity to key areas such as the airport, beach, Isla Verde Street and nearby restaurants, shops and attractions. Guests appreciate the centrality, convenience and vibrancy of the surrounding area, which enhances their stay by providing easy access to essential amenities and sites.

The breakfast experience is well-regarded with many guests enjoying the delicious, plentiful offerings and commendable service provided by the attentive restaurant staff. Although some guests suggest improvements regarding variety and price, the overall sentiment remains favorable. The dinner options are equally well-reviewed, particularly the divine brick oven pizzas and high-quality drinks served in the main restaurant. The Verase restaurant stands out as a dining highlight with guests returning multiple nights to savor its offerings.

Rooms at
Hyatt Centric San Juan Isla Verde elicit a mixed response. Although guests appreciate pleasant views, comfortable beds and accessibility features, many express concerns about outdated and poorly maintained rooms, indicating a need for renovations and improved housekeeping. Nonetheless, positive mentions about room comfort and certain amenities help balance the critiqued aspects.

Cleanliness within common areas, including the lobby and pool, is generally praised. The pool area, in particular, is highlighted for its excellent maintenance, cleanliness and family-friendly environment. Guests enjoy the ample space, good water temperature and attractive surroundings with dedicated zones for children's activities.

The hotel staff is frequently lauded for their friendliness, helpfulness and excellent customer service, creating a welcoming atmosphere for guests. Numerous mentions of specific staff members underscore the positive impact of their exceptional service on the guest experience.

The access to free WiFi is acknowledged with some guests appreciating the good signal in various areas of the hotel. However, inconsistencies in speed and reliability, particularly on higher floors, indicate room for improvement.

Fitness enthusiasts commend the clean, well-equipped gym that offers essential workout needs and beautiful views, enhancing their exercise experience.

The hotel's advantageous location near the beach is frequently cited, making it an appealing option for those looking to enjoy the sun and sand. Easy access to local stores and dining options further adds to its appeal.

Parking options are generally perceived as convenient and reasonably priced, though some guests note occasional issues with availability and additional fees.

Families find
Hyatt Centric San Juan Isla Verde to be an ideal destination, thanks to its dedicated family zones, kids' play areas and family-friendly pool. The positive environment ensures a memorable stay for guests of all ages.

In summary,
Hyatt Centric San Juan Isla Verde excels in its prime location, friendly staff, dining experiences and family-friendly facilities. While there are areas needing improvement, particularly in room maintenance and WiFi reliability, the overall guest experience remains highly positive.
Categories
Gym
Dog Friendly
Beach
Aloft San Juan main photo
Aloft San Juan
Hotel in San JuanSan JuanPR flag
9.0
Excellent
$
Info
Summary of reviews
Aloft San Juan has garnered widespread acclaim for its exceptional location, immaculate cleanliness, stylish rooms and attentive staff, resulting in a consistently positive experience for its guests. Situated centrally in San Juan, the hotel offers easy access to a wide array of restaurants, entertainment options and key attractions such as the Convention Center and T-Mobile District. This prime location allows visitors to conveniently explore the vibrant nightlife, take in spectacular views and enjoy the accessibility of top sites like Viejo San Juan.

The hotel's facilities are highly praised with particular emphasis on the spotless rooms and the magnificent cleanliness of the lobby, which contributes to a welcoming and pleasant environment. The ambiance is further enhanced by modern decor and amenities, secure parking options and various room configurations designed to meet diverse guest needs. Although some rooms are noted to be on the smaller side, their comfort, especially the beds and the breathtaking views make up for it, ensuring guests have a restful stay.

Aloft San Juan's staff receives high commendations for their friendliness, helpfulness and overall excellent service with specific staff members often mentioned for their outstanding contributions to guest satisfaction. This consistent quality of service significantly enriches the guest experience, fostering a hospitable and memorable stay.

While the breakfast offerings have mixed reviews, highlights include the good taste and the inclusion of mimosas. However, improvements in menu variety, service efficiency and a better-defined breakfast area are suggested. The primary concerns centered around long wait times and occasional issues with food temperature and service quality.

The pool area, although appreciated for its stunning views and tranquil atmosphere, presents some limitations that guests feel could be improved. The pool's small size, limited operation hours and lack of food service at the pool bar are points of contention. Additionally, the pool's shaded position in the early afternoon and exposure to chilly winds detract from the overall experience.

In summary,
Aloft San Juan stands out for its central, accessible location, superb cleanliness, stylish and comfortable rooms and exceptional staff service. While there are areas for improvement, particularly in breakfast variety and pool amenities, the hotel continues to provide a vibrant and enjoyable atmosphere for both business and leisure travelers.
Categories
Dog Friendly
Gym
Pool
Outdoor Pool
Hyatt Place Manati main photo
Hyatt Place Manati
Hotel in ManatiManatiPR flag
9.0
Excellent
From $165
$
Info
Summary of reviews
The Hyatt Place Manati is a great option for those looking for a hotel with a wonderful and accessible location that is close to many restaurants and stores, as well as being a short drive away from the beach. The hotel is highly praised for its cleanliness and attention to detail with many guests calling it the cleanest hotel they've ever stayed at. The breakfast is varied and generally satisfactory, although some guests felt it lacked variety. The rooms are generally considered economic and cozy with comfortable beds and spaciousness, although some guests have mentioned issues with uncomfortable sofa beds and bathroom tiles. The staff at the hotel is friendly, attentive and willing to go above and beyond to ensure a comfortable stay. The pool, although small, is considered refreshing and clean although its size not appropriate for the number of guests. Overall, the Hyatt Place Manati is recommended for a stress-free vacation getaway.
Categories
Dog Friendly
Gym
Pool
Panoramic View Pool
Outdoor Pool
Ponce Plaza Hotel & Casino main photo
Ponce Plaza Hotel & Casino
Hotel in PoncePoncePR flag
8.8
Excellent
From $135
$
Info
Summary of reviews
Ponce Plaza Hotel & Casino stands out as a highly recommended destination in the heart of Ponce, thanks to its prime location near key attractions, nightlife spots and the central square. The hotel’s colonial architecture and recently remodeled rooms add to its charm, while the friendly and attentive staff enhance the overall guest experience. The cleanliness of the hotel is frequently praised with rooms described as clean, updated and well-maintained, contributing to a comfortable stay.

The breakfast offerings, particularly at the Melao restaurant, receive high acclaim for their quality and service, featuring delicious coffee and a variety of excellent options. Guests appreciate the cozy and modern room decor, the comfort of the beds and essential amenities like mini-fridges and microwaves. However, there are suggestions for more queen or king-sized beds and improved vegan breakfast choices to cater to a wider audience.

While the hotel is generally noted for its outstanding cleanliness and excellent staff service, some improvement areas include occasional issues with elevators and minor room concerns such as dampness or cigarette odors. The pool area, although clean and providing a peaceful atmosphere, also faces some criticism for its small size and occasional maintenance issues.

Parking at the hotel is another mixed point with many guests finding it convenient and secure, though some experience difficulties with navigation and accessibility from the parking area to their rooms. The casino on the premises is a significant highlight, offering a good variety of gaming machines and enhancing the entertainment experience.

Overall,
Ponce Plaza Hotel & Casino excels in providing a comfortable and enjoyable stay, thanks to its central location, modern amenities and the welcoming attitude of its staff.
Categories
Dog Friendly
Gym
Casino
TRYP by Wyndham Mayaguez main photo
TRYP by Wyndham Mayaguez
Hotel in MayaguezMayaguezPR flag
8.7
Very Good
$
Info
Summary of reviews
TRYP by Wyndham Mayagüez is lauded for its prime location in the heart of Mayagüez, providing guests with easy access to local attractions, restaurants, shops, and historical landmarks. The central position serves as an excellent base for exploring the vibrant city center and offers convenience for dining and enjoying the serene Mayagüez Plaza. The hotel impresses with its modern and well-maintained facilities, highlighted by its spotless rooms and contemporary decor. Guests frequently praise the spacious and comfortable rooms, featuring soft beds and amenities like big-screen TVs and steam irons.

The staff receives significant praise for their exceptional service and hospitality, creating a welcoming and comfortable atmosphere. Notable mentions of individuals such as Manager Carlos and José emphasize their professionalism and helpfulness. Although breakfast is not included, the abundance of nearby dining options compensates well, allowing guests to explore various eateries and cafes within walking distance.

Families find TRYP by Wyndham Mayagüez particularly appealing, thanks to the family-friendly environment, relaxing atmosphere, and hospitable staff, making it an ideal choice for family vacations. Guests also appreciate the inviting pool area, despite some concerns about water temperature and occasional maintenance issues.

Parking receives mixed reviews, with many appreciating its convenience and reasonable pricing, while others express concerns about limited spaces and nightly fees. Overall, TRYP by Wyndham Mayagüez provides a reliable and comfortable stay, with its standout location, exceptional service, and modern amenities ensuring a pleasant experience for families and travelers alike.
Categories
Dog Friendly
Gym
Family
Residence Inn by Marriott San Juan Isla Verde main photo
$
Info
Summary of reviews
Residence Inn by Marriott San Juan Isla Verde is highly praised for its strategic location, providing easy access to Isla Verde West Beach, numerous dining options, and the San Juan Airport, all contributing to a seamless and pleasant travel experience. Guests find the proximity to historical sites like Old San Juan particularly convenient for cultural exploration. The serene ambiance and surrounding amenities, such as a nearby 24/7 supermarket, further enhance the appeal, making it an ideal base for relaxation and exploration.

The hotel offers a good buffet-style American breakfast, appreciated for its inclusion and friendly service from the staff, although some guests suggest improvements in variety and freshness. Despite certain drawbacks, the breakfast experience is generally seen as a positive addition to the stay.

Rooms at the Residence Inn are noted for their spaciousness and modern design, featuring a living/dining area, kitchen, and well-appointed bathroom—ideal for both short and extended stays. Though there are isolated reports of minor issues, the overall cleanliness and comfort surpass expectations, with daily housekeeping contributing to a consistently high standard.

Cleanliness across the hotel is emphasized, with guests frequently commending the tidy rooms and common areas. The property is well-maintained, featuring inviting spaces such as the clean pool area, and the staff is responsive to any concerns, ensuring an immaculate environment.

The staff is a standout feature, characterized by their friendliness and attentiveness. Guests frequently mention exceptional customer service, with individual staff members receiving special accolades for their helpful nature. Despite occasional feedback for improvement, the majority appreciate the warm interactions and support, enhancing the overall experience.

The pool area is a delightful aspect of the hotel, praised for its cleanliness, excellent maintenance, and family-friendly facilities, including a kid-friendly splash area. Extended operating hours add value, while skilled poolside service includes attentive bartending, contributing to an enjoyable and relaxing atmosphere.

Comfortable beds in spacious rooms are highlighted as conducive to restful sleep. While some reports of hard beds exist, the general consensus applauds the comfort offered, complementing the hotel’s other amenities like the pool and breakfast. Overall, Residence Inn by Marriott San Juan Isla Verde provides a satisfying blend of comfort, service, and convenience, making it a preferred choice for both leisure and business travelers.
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Dog Friendly
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Hyatt Place San Juan main photo
Hyatt Place San Juan
Hotel in San JuanSan JuanPR flag
8.8
Excellent
From $236
$
Info
Summary of reviews
Hyatt Place San Juan has garnered substantial acclaim from guests, primarily for its prime location, welcoming staff and delightful amenities. Situated conveniently close to major attractions such as the T-Mobile District, Old San Juan and the convention center, the hotel stands as an ideal option for both leisure and business travelers. The accessibility to the airport and cruise terminal further bolsters its appeal, while the complimentary shuttle service adds flexibility for exploring the area.

Guests frequently highlight the delectable and varied breakfast offerings, praising the complimentary service as a significant perk. Despite minor calls for more variety, the breakfast remains a favorite among visitors. The dinner options, while well-received, similarly draw some comments on the need for a broader selection. The hotel’s pool area, featuring a large swimming pool, children's amenities and a well-maintained environment, is repeatedly pointed out as a key attraction, particularly for families.

The rooms themselves are often noted for their spaciousness and cleanliness with guests appreciating the modern decor and comfort of the beds. Although some issues with maintenance and outdated furnishings were mentioned, the general consensus remains positive. Consistent praise is directed towards the housekeeping staff for maintaining tidy and inviting accommodations.

Cleanliness is a standout feature throughout the hotel. The facilities, including public areas like the reception and pool, are well-kept. However, occasional lapses in housekeeping are noted, pointing to a need for more consistent room servicing. Nonetheless, the overall clean and comfortable environment continues to impress guests.

The friendliness and professionalism of the staff significantly enhance the guest experience. From efficient check-ins to helpful interactions with housekeeping and maintenance, the staff consistently earn high praise for their attentiveness and courteous nature.

Free WiFi, while appreciated, has had mixed reviews with some guests encountering issues with connectivity, particularly on higher floors. Despite these occasional shortcomings, the complimentary aspect is valued.

The gym is highly regarded, offering a clean, well-equipped and air-conditioned space that operates 24 hours, allowing guests to maintain their fitness routines during their stay.

Ideal for families,
Hyatt Place San Juan excels in creating a welcoming and engaging environment for both parents and children. Activities for kids, particularly the child-friendly pool, are a major highlight, ensuring an enjoyable experience for younger guests.

In terms of bedding, the comfort of the beds receives frequent commendations, though there are a few mentions of inconsistencies in mattress quality. However, the overall feedback leans towards a restful and comfortable sleep experience.

Despite some minor issues, the
Hyatt Place San Juan lives up to and occasionally surpasses its three-star rating. With an excellent breakfast, friendly staff, clean facilities and a prime location, it offers great value for money and stands out as a top choice for both leisure and business visitors to San Juan.
Categories
Gym
Dog Friendly
Family
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