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Summary of reviewsVilla Toscana Boutique Hotel - Adults Only offers guests an exceptional escape into tranquility with its serene, picturesque setting. Nestled amidst lush gardens and beautiful accommodations in the countryside, the location is perfect for those seeking a peaceful refuge but also conveniently near a lake and the city center. The beautiful park and secluded forest area ensure a quiet and undisturbed stay, making it an idyllic haven for travelers with their own transportation.
The breakfast experience is a highlight at the hotel with guests praising its high quality, delicious taste and plentiful portions. The option to customize breakfast and the flexibility to enjoy it anywhere in the hotel at any time of day add to the comfort and convenience of their stay. Excellent service, including room service for breakfast, ensures that guests feel well taken care of.
The rooms are highly praised for their comfort and spaciousness, featuring double bathtubs, jacuzzis and comfortable beds ideal for relaxation and romantic getaways. Guests appreciate the lovely jasmine scent in the bed and bath linens, enhancing the overall experience. While the rooms are generally quiet and restful, a few guests mention noise from adjacent rooms.
Cleanliness receives mixed reviews. While many guests describe the rooms as spotless and tidy, contributing to a pleasant stay, there are occasional complaints about the cleanliness of shared common areas and specific instances of uncleanliness, such as dirty rooms, sightings of bugs, stained sheets and an unclean jacuzzi. Despite these lapses, the hotel generally maintains a high standard of cleanliness.
The staff at Villa Toscana Boutique Hotel - Adults Only are consistently praised for their exceptional service and attentiveness. Guests highlight the friendliness and helpfulness of the team with individuals like Alejandro and Paolo receiving special commendation for their personalized service. The warm hospitality and attention to detail from the staff significantly enhance the overall guest experience.
The pool receives mixed reviews with guests appreciating its 24-hour availability and pleasant temperature in the afternoon. However, some note the need for better maintenance, mentioning bugs and cold water. Suggestions for heating the pool are made to enhance comfort. Nonetheless, the overall hotel facilities and gardens are praised as excellent.
Overall, Villa Toscana Boutique Hotel - Adults Only provides a tranquil and luxurious environment, perfect for couples looking to relax and enjoy their time together with an exceptional location, superb breakfast, comfortable rooms and outstanding staff service.
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