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Summary of reviewsVoyage Hotel in Karaganda enjoys a prime central location, praised for its convenience and accessibility. Guests appreciate its proximity to a sports complex and its suitability for various needs, despite occasional comments about its distance from the city center.
The breakfast experience at Voyage Hotel is highly regarded with guests noting the tastiness, quality and presentation of the food. Many find the breakfast exceptional and filling, served in a cozy, clean setting. While some suggest improvements like a wider buffet selection and no extra charge for coffee, the breakfast overall is seen as one of the hotel's best features.
The rooms at Voyage Hotel receive mixed reviews. Positively, they are described as spacious, clean and equipped with modern amenities like large beds. However, some guests point out that the rooms need updates and maintenance, citing issues such as outdated furniture, worn-out carpet, poor soundproofing and insufficient amenities for two.
Cleanliness is a strong suit for Voyage Hotel, as guests frequently comment on the tidy, fresh and cozy environment. The hotel's dedication to maintaining cleanliness is evident, though some areas, like the corridor carpets, may need more attention.
The staff at Voyage Hotel is typically praised for their friendliness and helpfulness with many guests reflecting on the politeness and attentiveness of the reception team. Although there are occasional reports of unhelpful or rude staff and slow check-ins, the positive interactions overwhelmingly highlight the courteous and polite service.
In summary, Voyage Hotel delivers a positive experience with its central location, delicious breakfast, clean environment and friendly staff, though room maintenance and updates could enhance the overall guest experience.
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