This hotel is identified as 'wheelchair-friendly' and a 'barrier-free hotel'. It provides marked disabled parking spaces and wheelchair access to common and public areas.
Summary of reviews related to the 'Accessible' category
Hotel ibis Lisboa Alfragide receives praise for its accessibility features, making it a convenient option for guests with disabilities. The hotel offers well-adapted rooms that accommodate wheelchair users, ensuring a complete and comfortable stay. The shower facilities are spacious, providing a relaxing experience. Guests appreciate the hotel's advantageous location, which is close to various transportation options and accessible to key areas, despite the limited nearby dining choices. The staff is noted for being friendly and accessible, facilitating a smooth check-in and check-out process. The hotel maintains pleasant and updated decor, contributing to an overall enjoyable experience. Charging electric vehicles might present a challenge, however, this issue is linked to the third-party app rather than the hotel itself. While breakfast was not universally experienced, the extended breakfast hours offer flexibility for guests. The stay at Hotel ibis Lisboa Alfragide is generally described as very good, highlighting its commitment to providing accessible services.
Summary of reviews related to the 'Accessible' category
Palácio do Governador - Lisbon Hotel & Spa is particularly commendable for its attention to accessibility needs, making it a suitable choice for guests with disabilities, including seniors. The hotel boasts good overall accessibility and functional, convenient facilities that cater well to wheelchair users. Its prime location ensures easy access to Lisbon's city center with direct tram access and well-connected public transport options right at the hotel, enhancing convenience for all guests.
Hotel Nova Cidade in Amadora impresses many guests with its strategic and convenient location, offering easy access to Lisbon and Sintra. Just a short walk from the train station, the hotel enables quick travel to both vibrant city centers and scenic attractions. Guests appreciate the proximity to essential amenities, like supermarkets, restaurants and local bakeries, enhancing the local flavor of their stay. Despite occasional parking issues, the location is praised for balancing accessibility and charm, making it ideal for both short city trips and extended stays.
The hotel's breakfast service garners mixed reviews. When available, it is considered very good and a great way to start the day with a variety of choices appreciated by many guests. However, some visitors have been disappointed by the unavailability of breakfast, particularly those who booked through certain platforms. This inconsistency has detracted from the overall experience for some.
Rooms at Hotel Nova Cidade are generally noted for their cleanliness and comfort. Guests frequently praise the tidy and well-maintained accommodations, finding them adequately equipped with amenities such as air conditioning. The hotel is seen as providing good value for money with some rooms even praised for their spaciousness and immediate hot water availability. However, some issues have been highlighted, such as smaller room sizes, noisy street-facing windows, minimal light-blocking curtains and occasional maintenance concerns.
Cleanliness at the hotel is highly commended with many reviews noting the impeccably clean rooms and daily cleaning service that contribute to an overall pleasant stay. Despite a few mentions of occasional room cleaning lapses and issues in the shower room's condition, the clean environment, along with efficient air conditioning, adds to the overall comfort.
The staff at Hotel Nova Cidade are consistently described as gentle, smiling and friendly. Their attentiveness and helpfulness are frequently highlighted, contributing significantly to the positive guest experiences. While there may be minor communication barriers in English and Spanish, the team's politeness and willingness to assist overshadow these issues.
The beds receive mixed feedback. Many find them comfortable and firm, which suits some travelers, though there are comments about discomfort with criticisms of mattresses being too firm and bedspreads appearing slightly worn. Overall, the general sentiment leans towards comfort for those who prefer firmer bedding options.
In summary, Hotel Nova Cidade is a well-located, clean and accommodating option for travelers with minor areas for improvement. Its strategic setting, attentive staff and comfortable, well-maintained rooms make it a favorable choice for many visitors.
Summary of reviews related to the 'Accessible' category
Hotel Amadora Palace offers commendable accessibility features for guests with disabilities. It is well-connected to public transportation, making it easy for visitors to navigate the area. The hotel is accessible via bus, train and metro stations, highlighting its close proximity to subway stations and fully accessible platforms. The availability of accessible parking, including an underground lot with a car elevator, provides convenient options for those traveling by car.
Guests will find specially equipped rooms designed for easy accessibility and a small bathroom adapted for reduced mobility, ensuring a comfortable stay. The hotel features an elevator capable of accommodating either two people or one person in a wheelchair, though guests should be mindful of its weight limits when managing luggage.
Overall, the hotel is friendly, budget-friendly and well-suited for travelers with disabilities, combining convenience and accessibility in a pleasant stay.
Altis Belem Hotel & Spa is a luxurious 5-star boutique hotel that is located in Belem and overlooks the Tagus River. Every one of its 50 rooms and suites is distinctively decorated and represents a different country that was included in the Portuguese Discoveries of the 15th and 16th centuries. Guests can also enjoy the exquisite restaurant that boasts one Michelin star, as well as the renowned spa facilities which are unique in the entirety of Lisbon. Its prime location in combination with its unique accommodation and premium facilities make this hotel an ideal choice for all guests.
Summary of reviews
Altis Belem Hotel & Spa, a Member of Design Hotels is a luxurious 5-star hotel located in the touristy area of Belem, offering stunning views of the castle and the Tagus River. Guests appreciate the easy access to public transportation and nearby attractions. The hotel's rooms are spacious, stylish and well-equipped with modern amenities, although some guests noted wear and tear on the rooms. The breakfast is a mixed bag with some guests thrilled while others left wanting more. The staff is highly praised for their kindness, helpfulness and professionalism. The spa and pool facilities are exceptional, although some guests had issues with temperature and restricted access for children. Overall, Altis Belem Hotel & Spa, a Member of Design Hotels provides an exceptional and exclusive experience for those seeking a luxurious stay in Portugal.
Hotel Jeronimos 8, situated in the heart of Belém, offers an exceptional location close to significant historical and cultural sites such as the Jerónimos Monastery, Belém Tower and the Discoverers' Monument. The hotel's prime position allows for easy exploration of Lisbon thanks to nearby public transportation, while also providing a peaceful retreat away from the crowds. The hospitable staff add to the welcoming atmosphere, ensuring a pleasant stay for guests.
One of the standout features of the hotel is its breakfast service. Guests consistently praise the variety and quality of the offerings, notably the inclusion of local pastries like pastéis de Belém. The breakfast service, marked by attentiveness and friendliness, contributes to a positive morning experience, despite minor criticisms regarding organization and limited options.
Guest feedback on the rooms is mixed. While many appreciate the spaciousness, brightness and overall comfort provided by the large beds and quality linens, issues such as outdated and stained carpets, worn furniture and inconsistent maintenance detract from the overall appeal. Cleanliness, especially concerning the carpets, is a frequent concern, although bathrooms and bedding generally receive positive remarks.
The staff at Hotel Jeronimos 8 receive high marks for their professionalism, friendliness and attentiveness with many guests emphasizing the positive impact of their interactions with the employees. The warm and accommodating service greatly enhances the guest experience.
However, the hotel struggles with providing reliable Wi-Fi. Many guests report poor connectivity, especially in the rooms and the need for improvement in internet services is evident.
Despite its four-star rating, some guests feel that Hotel Jeronimos 8 does not fully meet the expected standards in terms of amenities and overall quality, particularly given its price point. The lack of features like private parking and a pool, along with issues in room maintenance and cleanliness, lead to comparisons with other accommodations offering better value.
In summary, Hotel Jeronimos 8 presents a prime location, exceptional staff service and a delightful breakfast experience. However, updating the rooms, improving cleanliness, especially the carpets and enhancing Wi-Fi reliability are necessary steps to better align with its four-star rating and meet guest expectations.
The hotel is easily reachable by tram or taxi, ensuring convenience for all travelers. Guests have noted the hotel is well-designed to accommodate wheelchairs and is fully accessible from main streets. The rooms themselves are accessible and the overall layout is friendly for disabled visitors.
Summary of reviews related to the 'Accessible' category
The Wine & Books Lisboa Hotel offers a commendable level of accessibility for guests with disabilities. Situated in the heart of the old part of Lisbon, the hotel is easily reachable by tram or taxi, ensuring convenience for all travelers. Guests have noted the hotel is well-designed to accommodate wheelchairs and is fully accessible from main streets. The rooms themselves are accessible and the overall layout is friendly for disabled visitors. Moreover, the hotel is recognized for its cleanliness and safety, making it a reliable choice for those needing accessible accommodations while exploring Lisbon.
Questionnaire
To whom is your hotel/accommodation accessible?
People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
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