Info
Summary of reviewsDragonfly Hotel Bury St Edmunds is frequently praised for its strategic location, providing easy access to the town centre, main roads and local attractions. Its proximity to a major supermarket and availability of ample parking facilities further enhance its convenience.
Guests generally enjoy the breakfast offerings, noting a substantial variety of choices and a clean, spacious dining area. However, some highlight inconsistent food temperatures and replenishment issues. Dinner experiences are similarly mixed with some enjoying the reasonable pricing and good British cuisine while others cite limited menu options and occasional quality issues.
The rooms are described as spacious, clean and comfortable with appreciated amenities like large TVs and modern showers. However, lighting issues, temperature control and outdated decor are common concerns. Cleanliness is well-maintained overall, although some guests note specific areas needing improvement.
The hotel staff receive commendations for their friendliness and helpfulness, contributing to a welcoming atmosphere despite occasional mentions of unfriendliness. The free WiFi garners mixed reviews with some praising its reliability while others experience connectivity problems.
Family-friendliness is a notable strength with positive feedback on the clean, comfortable family rooms and attentive staff. Beds receive mixed reviews with many finding them comfortable but some critiquing the hardness and the practice of joining single beds.
In summary, Dragonfly Hotel Bury St Edmunds provides value for money with a satisfactory three-star experience. Enhanced consistency in room conditions, dining quality and WiFi connectivity could further improve guest satisfaction.
Show moreRead review summaries for all categories
Categories
