An AAA 3-diamond hotel with 168 suites conveniently located near the new Converse Global Headquarters, just one half mile from downtown Boston.
Summary of reviews
The Residence Inn by Marriott Boston Harbor on Tudor Wharf is a great choice for travelers due to its convenient location, clean accommodations and good service. While some guests felt that the property was dated and lacked supplies for longer stays, the overall experience was pleasant. Families should be aware that the sofa beds may not be comfortable. However, some guests were disappointed and felt that the hotel fell short of their expectations for a Marriott property. Non-German speaking guests should also be aware of a critical review in German.
Kimpton Marlowe by IHG consistently receives positive reviews for its prime location and outstanding service. Situated in the heart of Cambridge, guests enjoy easy access to nearby attractions such as MIT, the science museum, and the canal. Its proximity to subway stations and the Boston airport enhances its appeal to tourists and business travelers alike. The hotel offers modern facilities and clean, comfortable rooms, which contribute to a well-rounded, pleasurable stay.
Breakfast experiences at Kimpton Marlowe are generally favorable, with guests praising the quality and service of meals available at the restaurant. Despite some reservations about limited selections and pricing, the breakfast remains a highlighted aspect of their stay. The hotel's rooms are frequently lauded for their spaciousness, comfort, and sleek design. Guests appreciate the large beds, peaceful atmosphere, and impressive views. While there are occasional concerns about pricing and simplicity, the majority of guests express satisfaction, further supported by the friendly staff.
Cleanliness is another prominent feature of Kimpton Marlowe, with visitors applauding the pristine condition of the hotel and rooms. The stylish and posh aesthetic adds to the enjoyable experience, though a few reviews suggest minor improvements in bathroom cleanliness. Attention to billing accuracy is recommended due to some incorrect charges. Nevertheless, the hotel's modern design and overall cleanliness are highly regarded.
The staff at Kimpton Marlowe stand out for their exceptional service, consistently welcoming guests with friendliness and readiness to help. The professionalism and courteous nature of the team enhance the pleasant atmosphere, from interactions at the Bambara bar and restaurant to assistance throughout the hotel. Though some guests note disparities in pricing value, the committed service and elegant setting make Kimpton Marlowe a standout destination in Cambridge, offering visitors a memorable experience supported by excellent staff and comfortable accommodations.
The Hilton Garden Inn Tewksbury Andover is praised for its exceptional location, offering convenient access to Boston, Salem, and other attractions without the hassle of congested streets. Guests have noted its proximity to essential amenities and the quiet, yet accessible, surroundings, making it an ideal choice for both leisure and events. The ample parking and secure, clean environment further enhance its appeal.
While breakfast receives mixed feedback, with some guests appreciating the breakfast vouchers and selection, others have expressed disappointment at the lack of complimentary breakfast options. Despite this, the hotel's other offerings, such as its rooms, have earned more consistently positive reviews. The rooms are frequently highlighted for their cleanliness, spaciousness, and modern design. Guests appreciate the comfortable beds and the well-thought-out decor and lighting. Although there are occasional reports of room maintenance issues, the overall room experience remains positive.
Cleanliness across the hotel is generally applauded, with guests noting the well-maintained rooms and high standards of hygiene. The atmosphere is described as refreshing and quiet, contributing to a restful stay. The staff is often singled out for their friendly and professional service, with front desk personnel and night staff like Melissa and Nate receiving specific commendations for their hospitality. Although there are isolated reports of less favorable interactions, the staff is largely seen as a significant contributor to the positive guest experience.
The hotel's beds are a standout feature, frequently praised for their comfort and quality. Guests often describe them as fluffy and exceptionally comfortable, enhancing the overall enjoyment of their stay. While there are minor mentions of some mattresses needing updates, the bed comfort is a key strength of the hotel.
Overall, the Hilton Garden Inn Tewksbury Andover offers a pleasant and comfortable lodging experience, characterized by a strategic location, clean and modern rooms, and a dedicated staff.
The Royal Sonesta Boston garners widespread praise for its exceptional location, nestled strategically between Cambridge and Boston, offering a convenient midpoint for exploring both areas. Guests especially appreciate its picturesque riverside setting along the Charles River, providing beautiful views of the Boston skyline and easy access to nearby landmarks and public transit. The hotel's location blends urban excitement with riverside calm, making it ideal for both leisure and business travelers.
Breakfast reviews are mixed; while some guests enjoyed the amazing Sunday brunches and the convenience of a Starbucks in the lobby, others found the options limited and felt improvements in variety and value were needed. Dinner, on the other hand, is generally well-regarded for its quality and variety, although some found it pricey and service occasionally slow. The on-site restaurant and bar, along with pleasant outdoor seating options, make dining at the hotel convenient and enjoyable.
Rooms at The Royal Sonesta Boston receive numerous positive remarks for their spaciousness, cleanliness and spectacular river views. Comfortable beds and well-maintained facilities contribute to a relaxing stay, though some noted the decor felt dated and room temperatures could sometimes be a challenge. The high standards of cleanliness extend throughout the hotel with frequent praise for the well-kept rooms and common areas.
Guests consistently commend the staff for their friendliness and helpfulness, highlighting knowledgeable and professional service. Special mentions go to front desk personnel and room attendants for making stays pleasant and efficient. Although there were occasional issues with staff demeanor, the overall impression remains highly positive.
The gym and indoor pool earn high marks for being well-equipped and enjoyable, further enhancing the overall guest experience. Families particularly appreciate the pool as a great attraction for kids. However, the parking situation elicits varied opinions; while some value the convenience of the on-site garage, others find the nightly fee steep.
The beds are generally described as comfortable, though opinions on firmness vary. The hotel’s pet-friendly policies are a significant plus, allowing guests to bring their dogs for a nominal fee, though some noise issues from pets have been noted.
Overall, The Royal Sonesta Boston offers an appealing blend of convenient location, comfortable accommodations and friendly service, making it a reliable choice for both individuals and families visiting the city.
The Hotel Salem, situated in the heart of downtown Salem, boasts a prime location that delights guests with its proximity to the city's top attractions, shops and eateries. This central position on Essex Street allows visitors to explore much of Salem on foot, enhancing the convenience and enjoyment of their stay. The hotel's charming design, cleanliness and friendly, professional staff add to its appeal, making it an excellent base for immersing oneself in the vibrant atmosphere of downtown Salem.
While the hotel does not offer a breakfast service—something noted as a potential area for improvement—the complimentary morning coffee in the lobby is a nice touch appreciated by guests. The rooftop bar with its stunning views and exceptional cocktails, also receives mostly positive feedback, even though some guests experienced mixed results with the food quality and availability.
The rooms at The Hotel Salem are stylish and modern, frequently praised for their cleanliness and comfort. Guests enjoy the blend of contemporary design and boutique individuality, particularly the high ceilings and unique loft setups. Although room sizes vary with some rooms smaller than expected, the overall atmosphere is comfortable and pleasant. The beds, in particular, are highlighted for their extreme comfort, contributing significantly to a restful stay.
Cleanliness is a strong point for the hotel with many guests commending the well-maintained rooms and modern amenities. While a few isolated issues with cleanliness and maintenance were mentioned, they are far outweighed by the positive reviews.
The standout feature of The Hotel Salem is undeniably its staff, frequently praised for their friendliness and helpfulness. Guests appreciate the warm reception and the staff's eagerness to assist throughout their stay with individual staff members often noted for their exceptional service.
In summary, The Hotel Salem delivers an outstanding hospitality experience with its unbeatable location, stylish accommodations and dedicated staff. While breakfast offerings and occasional maintenance issues could be improved, the overall guest experience is overwhelmingly positive, making it a popular choice for visitors to Salem.
Identified as an accessible hotel, this property provides accessible accommodations and is part of a brand generally recognized for its accessibility features.
Residence Inn by Marriott Boston Cambridge consistently receives high praise for various aspects of its offerings, making it a favored choice among travelers to the area. Its prime location near the Massachusetts Institute of Technology (MIT) and the Kendall/MIT station provides guests with easy access to both Cambridge and downtown Boston. The hotel is situated in a quiet, safe neighborhood filled with restaurants, cafes, and convenient amenities, making it suitable for both business and leisure travelers.
Guests find the accommodation spacious and comfortable, often likening the well-maintained, contemporary rooms to studio apartments. These rooms feature practical amenities such as kitchenettes, dishwashers, and refrigerators, catering to families and those seeking longer stays. Cleanliness is a hallmark of the hotel, with both public and private spaces receiving remarks for their impeccable upkeep. The beds in the main rooms add to the overall comfort, providing a restful retreat, although the sofa beds receive less favorable feedback.
The breakfast offerings at the Residence Inn stand out, impressing guests with a variety of hot and cold options and healthy choices. This, combined with friendly and efficient service, makes for a delightful start to the day. The staff, including notable members such as Helen, Doug, and General Manager John, are frequently commended for their attentiveness and excellent customer service, contributing warmly to the guests' experience.
Families particularly appreciate the hotel’s amenities, such as suites large enough to comfortably accommodate larger groups and the accessibility of local running trails. Business travelers also find the location and workspace options convenient, with additional perks such as a well-equipped gym and pool enhancing the stay.
While parking can be pricey, guests appreciate the proximity of parking facilities and the staff’s efforts to suggest cost-effective alternatives. Overall, the Residence Inn by Marriott Boston Cambridge provides a well-rounded and satisfactory experience, characterized by comfort, convenience, and excellent service, making it a highly recommended choice for both family getaways and business trips in Boston.
Motel 6-Tewksbury in Massachusetts is notably praised for its strategic location and hospitable staff, making it a convenient and appealing choice for travelers. Nestled in a charming area of Tewksbury, the motel is positioned conveniently close to supermarkets, restaurants, and various services. Its proximity to major highways enables easy travel to Boston, Salem, and nearby attractions. This accessibility is complemented by a tranquil environment, with quiet surroundings enhancing the guests' experience.
Frequently highlighted is the motel's exceptional pet-friendly policy, warmly accommodating various pets without additional charges. With designated areas for pets to roam, it provides peace of mind for pet owners, affirming its status as a dog-friendly establishment.
The staff at Motel 6-Tewksbury consistently receive high praise for their friendliness and willingness to go above and beyond to ensure a comfortable stay. Names like Jackie, Olga, Oscar, and Jose are often mentioned for their outstanding service, contributing to a welcoming ambiance throughout the property.
Room reviews at the motel are mixed. On the positive side, guests appreciate the spaciousness and reasonable pricing of the rooms, along with amenities such as sizable bathrooms and large flat-screen TVs. Beds are generally found to be comfortable, with clean sheets providing a decent sleeping experience. However, issues with room cleanliness and maintenance are frequently noted, indicating areas in need of improvement. The property, while showing signs of aging, is maintained with efforts to ensure cleanliness, though some facilities and rooms require refurbishment to enhance guest satisfaction.
Overall, Motel 6-Tewksbury stands out for its convenient location, pet-friendly policies, and exceptional staff service, with opportunities for improvement in room quality and cleanliness to elevate the guest experience further.
Courtyard Boston Downtown/North Station enjoys consistently high praise for its prime location, directly across from TD Garden, making it an ideal choice for event-goers. Its central position allows easy access to numerous Boston attractions, dining in the North End and seamless city tours via the nearby subway. Guests commend the hotel's cleanliness, modern facilities and attentive staff, often expressing intentions to return for future stays.
The breakfast offerings receive positive feedback for their quality and convenience, particularly the presence of an in-house Starbucks. Guests appreciate the variety and efficiency of the breakfast staff, enhancing the overall dining experience, despite some noting limited options and occasional misalignments between price and expectations.
Rooms are frequently highlighted for their cleanliness, modernity and spaciousness, making them comfortable for larger parties or families. Guests laud the quiet atmosphere, beautiful views from higher floors and the contemporary design of both rooms and bathrooms. The updated facilities and friendly, efficient staff further contribute to the comfort and positive experiences.
Cleanliness is a standout feature with the hotel being described as immaculate and well-maintained throughout, from rooms to common areas. Guests appreciate the daily housekeeping and the luxurious feel of the property, complemented by the accommodating staff.
Staff service at Courtyard Boston Downtown/North Station is frequently commended for being exceptional. The friendly, efficient and helpful front desk team, particularly individuals like Tony, ensure guests feel welcomed and well-attended, contributing significantly to an enjoyable stay. Although there are rare instances of less helpful interactions, the overall sentiment reflects a strong commitment to guest satisfaction.
Valet parking receives mixed feedback; while many find it convenient and efficient, others cite the $55 per day cost as high and the lack of self-parking options as a limitation. Some guests opt for a budget-friendly alternative parking lot nearby. Additionally, a few mention the need for improved assistance with luggage during the valet process.
The beds are widely praised for their comfort, contributing to a restful sleep experience, though some guests found the pillows subpar. Despite minor concerns about specific mattresses, the general consensus is that the beds are cozy and inviting, appealing to families and travelers.
In summary, Courtyard Boston Downtown/North Station combines a fantastic location, quality service, cleanliness and comfort, making it a highly recommended base for visiting Boston.
Summary of reviews related to the 'Accessible' category
Studio Allston Hotel Boston offers various accessible features suitable for guests with disabilities. The hotel is noted for its accessible bathrooms and rooms and wheelchair accessibility. The only elevator in the rear building is also accessible, ensuring ease of movement within the hotel. Despite some challenges with the surrounding area's accessibility, particularly in relation to major Boston attractions, the location is considered great for proximity to Harvard Square and other key places. Accessibility by car is good and public transportation options further enhance its convenience. For families with handicapped members, the hotel provides a satisfactory and accommodating stay.
Boston Marriott Cambridge receives consistently positive reviews, making it a top choice for both leisure and business travelers. Guests highlight its unbeatable location in Kendall Square, with easy access to prominent educational institutions like MIT and Harvard, and close proximity to subway connections. This central placement allows for straightforward exploration of both Cambridge and Boston.
The hotel is praised for its modern, spacious, and immaculately clean rooms, equipped with amenities such as large TVs and comfortable beds. The stunning views from many rooms enhance the overall experience. Guests also appreciate the quiet atmosphere and stylish decor throughout the property. The exceptional cleanliness and meticulous upkeep of both guest rooms and communal areas stand out as a major draw for visitors.
The staff receives high commendations for their friendliness and professionalism. Reviews often mention the attentive service provided by both the front desk and the dining room staff. Noteworthy managers like Alok and Joanie are highlighted for their exceptional care and attention to guest needs. The staff's warm and efficient service contributes significantly to the welcoming ambiance of the hotel.
While the breakfast offering receives mixed opinions, many guests appreciate the variety and quality, especially the exceptional food in the M-Club. Some guests, however, find the cost to be on the high side. Despite this, the overall dining experience is positive, enhanced by the option to enjoy meals in the scenic roof garden.
The hotel also features an impressive gym, noted for its cleanliness and array of fitness options, including a unique pickleball court. Though some guests mention a fee for Wi-Fi, signing up for the Marriott Bonvoy Loyalty Program offers a straightforward solution to access the service for free.
In addition to leisure comforts, the Boston Marriott Cambridge caters well to business travelers. Its location near major institutions and connections via the Red Line make it an ideal choice for those attending conferences or meetings. Efficient check-in and check-out processes contribute to a smooth travel experience, and business amenities like the M-Lounge offer added convenience.
Overall, the Boston Marriott Cambridge combines a strategic location, excellent service, comfortable accommodations, and top-notch facilities, ensuring a memorable stay for all guests.
Le Meridien Boston Cambridge presents an inviting and tranquil retreat in the heart of Cambridge, earning high praise for its prime location, which is ideal for those visiting MIT and Harvard. The hotel offers easy access to public transportation and a serene neighborhood setting, with numerous dining and shopping options nearby. Guests consistently appreciate the convenience of exploring both Cambridge and Boston from this well-situated base.
The hotel's breakfast offerings, while receiving mixed feedback regarding cost, are widely appreciated for their quality and variety. Guests enjoy a hearty American buffet complemented by a stylish dining atmosphere and attentive staff, making for a pleasant breakfast experience.
Rooms at Le Meridien Boston Cambridge are lauded for their spaciousness, comfort, and modern amenities. They provide a quiet and clean escape, featuring tasteful decor and exceptionally comfortable beds. The well-maintained facilities and thoughtful attention to detail, such as ample pillows and towels, further enhance guest satisfaction.
Cleanliness is a hallmark of the hotel, with the majority of reviews emphasizing the immaculate state of rooms and common areas. Guests admire the modern design and comfortable, quiet environment, supported by exemplary customer service from friendly and professional staff. The welcoming and knowledgeable team ensures a smooth and enjoyable stay, from check-in to check-out.
Parking at the hotel is convenient, with an adjacent garage adding ease for guests with vehicles. While some find the fees high, the accessibility and proximity of parking facilities are generally appreciated, with additional options available for cost-conscious travelers.
Overall, Le Meridien Boston Cambridge offers a well-rounded and highly recommended experience for visitors, with its standout location, outstanding beds, and exceptional service leaving a positive and lasting impression.
CitizenM Boston North Station is widely praised for its exceptional location in the heart of Boston, conveniently situated near North Station, providing easy access to subway and Amtrak services. The hotel is ideal for sports enthusiasts and concert-goers due to its proximity to TD Garden and offers walkable access to popular city attractions such as Quincy Market, Faneuil Hall and Boston Common. Guests frequently commend the hotel's modern, clean design, stunning city skyline views and excellent customer service, making it a top recommendation for exploring Boston effortlessly.
Breakfast at the hotel is largely seen as excellent, offering a varied selection of high-quality options including fresh fruits, pastries, yogurt, cereals, bacon, sausage, eggs and potatoes. The coffee, especially the espresso and cappuccino, receives particular praise. While some guests note that the breakfast could benefit from more fresh vegetables and healthier choices, the overall experience is positive, enhanced by a relaxed atmosphere and scenic terrace views.
The dinner service receives mixed reviews. The bar area is often highlighted for its great cocktails and 24/7 open bar service. The food, particularly the pizza and bar snacks, is generally appreciated, though some guests find the dinner menu limited and occasionally overpriced. The absence of late-night food options within the hotel is noted, but nearby delivery choices adequately address this gap.
Rooms at CitizenM are a blend of modernity and functionality, frequently described as immaculately clean with large windows offering beautiful city views. Guests appreciate the high-tech amenities, such as tablet-controlled lighting and temperature, though the compact size of the rooms is a common point of mention. Despite the limited space and bathroom privacy, efficient design and comfortable beds make for a cozy stay, suitable for solo travelers or couples on short trips.
Cleanliness is a standout feature at CitizenM Boston North Station. Both the rooms and common areas are maintained to high standards with guests frequently noting the spotless and modern design of the facilities. Friendly and helpful staff further enhance the experience, ensuring a welcoming atmosphere and excellent service from check-in to check-out.
WiFi service at the hotel is generally praised for its speed and reliability, though occasional issues with connectivity and user instructions are noted. The modern digital controls for room features receive positive feedback for their convenience, despite some guests finding the tech challenging to navigate. The efficient automatic check-in and check-out processes add to the overall positive experience.
Parking is one area where the hotel faces criticism, as it does not offer on-site parking or valet services. Guests rely on nearby public parking garages, which are convenient but costly, adding to the overall expenses of the stay.
Beds at CitizenM receive mixed reviews with many guests finding them comfortable and large, though some note issues with pillow hardness and mattress comfort. The design placing the bed by the window can be inconvenient for couples or those needing more ease of access.
Overall, CitizenM Boston North Station excels in its prime location, cleanliness, modern amenities and friendly staff, delivering a comfortable and enjoyable stay. While some elements, such as the parking situation and compact room sizes, may pose challenges, the hotel's innovative approach and excellent service make it a highly recommended choice for visitors to Boston.
The Kendall Hotel at the Engine 7 Firehouse is a cherished boutique establishment in the heart of Cambridge, offering a blend of historic charm and modern convenience. Ideally situated next to Kendall Square Station and on the MIT campus, it provides excellent access to both Cambridge and Boston's attractions, while the surrounding area is rich in cultural and culinary offerings. Guests appreciate the hotel's unique setting in a beautifully renovated 19th-century firehouse, complete with authentic historical artifacts and memorabilia that contribute to its quaint and nostalgic ambiance.
The hotel offers a highly praised complimentary breakfast buffet, known for its wide variety of high-quality sweet and savory options. Guests enjoy the inviting setup with real cutlery and appealing food presentation, noting the breakfast as a delightful way to start the day. The cozy and tastefully decorated rooms are another highlight, featuring spacious accommodations and exceptionally comfortable beds. The rooms are noted for their cleanliness and the thoughtful inclusion of amenities, such as kitchen facilities in some instances.
Renowned for its exceptional service, the Kendall Hotel’s staff receives consistent accolades for their friendliness and attentiveness. The staff members are described as welcoming and eager to assist, enriching the overall guest experience with their warmth and professionalism. This level of service extends to the hotel's impeccable cleanliness, with housekeeping maintaining a spotless environment that feels like a home away from home.
Families find the Kendall Hotel particularly accommodating, with ample space in the family suites and engaging themes that captivate younger guests. The atmosphere is family-friendly, further enhanced by complimentary amenities like tea and coffee. Moreover, the hotel’s firefighter-themed decor appeals to guests of all ages, providing a rare and unique experience that adds an intriguing element to the stay.
Overall, The Kendall Hotel at the Engine 7 Firehouse stands out as a charming and distinctive choice for travelers. With its unique historical charm, exceptional service, comfortable accommodations, and prime location, it offers an outstanding experience for leisure and business travelers alike.
Hotel Indigo Boston Garden by IHG, enjoys high praise primarily for its excellent location and overall guest experience. Situated across from TD Garden, it offers unparalleled convenience for event-goers and easy access to downtown attractions such as Quincy Market, the North End and the Freedom Trail. Guests appreciate the quiet neighborhood, proximity to North Station and an array of nearby dining options, which make it an ideal choice for exploring Boston.
As for the accommodations, the hotel is frequently described as clean, spacious and comfortable. The modern and stylish décor, alongside large and cozy beds, ensures a pleasant stay. While a few guests have noted quirks in room layouts and occasional temperature issues, the overall sentiment remains highly positive. Cleanliness is consistently highlighted, as rooms are well-maintained and contribute to a welcoming atmosphere.
The staff at Hotel Indigo Boston Garden receives exceptional commendations for their friendliness and helpfulness, significantly enhancing the guest experience. The team is noted for being accommodating and consistently polite with many interactions marked by warm hospitality. This level of service leaves a strong positive impression on guests.
Though the breakfast offerings receive mixed reviews, many appreciate the quality and variety, especially when it comes as a complimentary option. However, some guests find the breakfast expensive and the selection limited. Diners looking for more elaborate or cost-effective breakfast options might consider venturing out.
Valet parking, albeit convenient, is costly at $62 per night. While the service is generally efficient, some guests have experienced disorganization and longer wait times during peak hours. Despite these drawbacks, the valet staff is frequently praised for their attentiveness.
Overall, Hotel Indigo Boston Garden stands out for its prime location, cleanliness, modern comfort and exceptional staff service. While there are minor areas for improvement in breakfast offerings and parking logistics, the hotel's strengths make it a highly recommended choice for visitors to Boston.
The hotel is an anchor of urban style on Boston's oldest neighborhood, Battery Wharf. A luxury boutique hotel with premier guestrooms and more spacious accommodations such as the harbor suites and the presidential suite with unmatched views of Boston Harbor.
Summary of reviews
The Battery Wharf Hotel, Boston Waterfront, offers convenient and quick parking options, although some guests have mixed feelings about the availability and cost of parking. While some visitors mention that parking is expensive and overpriced, others describe the valet parking as excellent and convenient with some even receiving a $50 parking credit. However, a few guests experienced damage to their cars when using the valet parking system. The hotel's front desk staff provided upgrades to some guests, but there were some reports of rude behavior. Overall, guests agree that parking at the hotel can be quick and easy.
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