Info
Summary of reviewsThe Best Western Lexington Inn in Lexington gains praise for its strategic location, offering easy access to local attractions and being just off I-75, which is ideal for travelers on road trips. Its proximity to shopping and dining also enhances its appeal, providing convenience while maintaining a quiet and relaxing atmosphere. Guests frequently commend the friendly and professional staff, where hospitality stands out as a highlight of their stay.
The breakfast service receives largely positive feedback, noted for its quality, variety, and a particularly appreciated pancake offering. The breakfast staff plays a vital role in maintaining a well-stocked and clean environment, enhancing the morning experience. Although minor critiques exist regarding dish temperature and flavor, the breakfast service overall complements the hotel's welcoming vibe.
Guest rooms are often lauded for their cleanliness, comfortable beds, and the inclusion of amenities like microwaves and mini fridges, which enhance overall satisfaction. However, the small bathrooms and occasional humidity issues are noted areas for improvement. Despite these, the positive feedback on room quality remains dominant.
Cleanliness throughout the property is another frequently highlighted aspect, with the hotel usually described as exceptionally clean. While there are minor criticisms regarding bathroom size and cleaning lapses, the general impression for cleanliness is favorable, supported by the dedicated and courteous staff.
The staff at Best Western Lexington Inn consistently receives acclaim for their friendliness, helpfulness, and attentiveness, with excellent service at the front desk and during breakfast. A minor incident of rudeness does not overshadow the staff's overall dedication to ensuring guest comfort and satisfaction.
While experiences with the hotel pool are mixed, guests appreciate its cleanliness, although its small size and maintenance issues are mentioned. However, the pool does not detract significantly from the overall positive experience at the inn.
Overall, the Best Western Lexington Inn is celebrated for its excellent location, clean and comfortable accommodations, and exceptional staff service, making it an appealing choice for travelers in the Lexington area.
Show moreRead review summaries for all categories
Categories
