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Summary of reviewsSpringHill Suites by Marriott Richmond North/Glen Allen receives widespread acclaim from guests for various positive aspects of their stay. The hotel’s prime location is highlighted as a significant advantage, being close to restaurants, a Starbucks and a small shopping area, as well as providing easy access to the interstate for those looking to explore historic and central parts of the city. Its proximity to Kings Dominion is a notable bonus for families and thrill-seekers and the quiet surroundings add to the appeal, creating a peaceful retreat.
The breakfast offerings are generally well-received with many guests appreciating the good variety and the attentiveness of the friendly breakfast staff. While opinions on the breakfast's quality vary, the overall feedback is favorable, emphasizing the positive experience.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfort. Guests appreciate the cleanliness and modern amenities of the rooms, along with the excellent upkeep. The beds, in particular, are often described as remarkably comfortable, contributing to a good night's sleep. Some minor issues such as soundproofing are noted, but they do not significantly detract from the overall positive impression of the accommodations.
Cleanliness across the hotel, including rooms, hallways and facilities, receives high marks from guests, further enhanced by the friendly and helpful staff. The ease of check-in and check-out processes adds to guests' satisfaction.
The staff are a standout aspect, consistently described as amazing, friendly and helpful. The welcoming nature of the front desk and the professionalism of the service staff contribute significantly to the overall positive atmosphere at the hotel. Special mentions often go to specific staff members, highlighting their exceptional service.
The pool and jacuzzi area, while generally appreciated for their presence and usefulness, receive mixed reviews. Positive feedback includes enjoyment of the amenities, particularly during snowy weather and as entertainment for kids. However, some guests noted issues such as crowding, cold water temperature and over-chlorination.
Overall, SpringHill Suites by Marriott Richmond North/Glen Allen delivers a largely positive guest experience through its ideal location, clean and comfortable accommodations, attentive staff and enjoyable amenities. Show more
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Categories
Hotel near Golf Courses
SpringHill Suites Richmond North/Glen Allen is a Marriott property that may offer convenient access to nearby golf courses. While it doesn't have explicit golf amenities mentioned, its Marriott affiliation ensures a comfortable stay for golf travelers.
Hotel Taking Steps Towards Sustainability
As a Marriott brand, this hotel is part of a global sustainability strategy that includes reducing waste by phasing out single-use plastics and implementing comprehensive recycling and composting programs. Marriott hotels also prioritize water conservation through low-flow fixtures and energy efficiency with smart thermostats and LED lighting.
Business Hotel
SpringHill Suites provide spacious suites with separate living and sleeping areas, suitable for business travelers. They offer amenities such as free breakfast and Wi-Fi.
Hotel with Indoor Pool
This SpringHill Suites location offers an indoor pool and a spa tub. The presence of a spa tub alongside the pool enhances the relaxation amenities available to guests.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Suite with Two Double Beds and Sofa bedSuite features a kitchenette and a seating area.
One King Bed Suite with Sofa bedSuite features a kitchenette and a seating area.
Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
King Suite with Sofa Bed - Hearing Accessible
Double Suite with Sofa Bed - Mobility Accessible with Tub
King Suite with Sofa Bed - Mobility Accessible with Tub
King Suite with Sofa Bed - Mobility/Hearing Accessible with Tub
Double Suite with Sofa Bed - Mobility Accessible with Roll-In Shower
King Suite with Sofa Bed - Mobility Accessible with Roll-In Shower
Guest Reviews
8.0
Very Good
Location
SpringHill Suites by Marriott Richmond North/Glen Allen boasts a prime location that guests have found undeniably convenient. Situated close to a variety of restaurants and a Starbucks, it provides easy access to a small shopping area as well. Travelers appreciated its proximity to the interstate, which makes commuting straightforward, especially for those looking to explore historic and central parts of the city. Additionally, it’s not far from Kings Dominion, a bonus for families and thrill-seekers. The hotel is described as being in a quiet area, adding to its appeal as a peaceful retreat amidst convenient amenities. While one mention noted the location was not ideal, the overwhelming sentiment highlights it as an excellent base for various needs, ranging from travel to leisure.
Breakfast
The breakfast at SpringHill Suites by Marriott Richmond North/Glen Allen receives generally positive feedback from guests. Many appreciated the good selection and variety of choices with some describing it as very good, excellent and awesome. Guests enjoyed the facility and found the breakfast staff friendly and beyond helpful. However, there were mixed opinions with some guests feeling that the breakfast was mediocre, limited or akin to prepackaged gas station food. A few compared it unfavorably to other hotels like Hampton Inn, noting that items were not always kept stocked and that the offerings were more like snacks than a substantial meal. Despite these critiques, the majority of reviews highlighted a positive breakfast experience, accentuated by the attentive and friendly staff.
Rooms
SpringHill Suites by Marriott Richmond North/Glen Allen offers a welcoming atmosphere with its spacious and comfortable rooms. Many guests have praised the cleanliness and excellent upkeep of the rooms. The beds are frequently highlighted for their remarkable comfort, ensuring a good night's sleep. The room layout is generally well-received and functional, accommodating multiple guests and even pets with ease.
Despite some minor issues with soundproofing and occasional cleaning lapses, the overall impression is positive, emphasizing the cleanliness and comfort of the accommodations. The staff's friendliness and helpfulness contribute significantly to the positive experience. Additionally, the hotel’s convenient location off Interstate 95 has been noted as a plus for travelers.
Beds
SpringHill Suites by Marriott Richmond North/Glen Allen receives a mix of feedback regarding its beds. Many guests highlight the comfort, describing the beds as good, soft and super soft. Positive phrases like comfortable beds and fantastic beds are common with several visitors noting that their beds were very good. However, there are occasional mentions of discomfort with some guests finding the beds small, squeaky or the mattress in poor condition. Despite these sporadic issues, the general consensus leans towards a positive sleep experience with many visitors expressing their satisfaction and even love for the beds.
Cleanliness
SpringHill Suites by Marriott Richmond North/Glen Allen receives significant praise for its cleanliness. Guests consistently describe the rooms as clean and comfortable with particular emphasis on spaciousness. The hotel facilities are noted to be very clean, secure and modern, adding to the overall positive experience. The friendliness of the staff and ease of check-in and check-out further enhance guests' satisfaction. Guests appreciate the clean and well-lit hallways and the overall cleanliness of the rooms, although some reviews indicate occasional needs for more thorough cleaning. The prime location, close to shops, provides additional convenience. The pool and hot tub are highlighted as enjoyable amenities.
Staff
The staff at SpringHill Suites by Marriott Richmond North/Glen Allen consistently receive high praise from guests, being described as amazing, friendly and helpful. Guests particularly appreciated the welcoming nature of the front desk with mentions of the night-time front desk person and an exceptional front desk manager named Emily standing out. The service staff are noted for their enthusiasm and professionalism, contributing to a positive atmosphere throughout the hotel. Special mentions include an accommodating and nice breakfast hostess. Overall, the staff's friendliness and eagerness to assist clearly enhance the guest experience at this hotel.
Pool
The pool and jacuzzi at SpringHill Suites by Marriott Richmond North/Glen Allen received mixed reviews from guests. Positively, many enjoyed the pool and workout room, describing them as very nice. The indoor hot tub and pool were particularly appreciated during snowy weather and families found that the pool kept kids entertained for a few hours. The pool was also mentioned as a good amenity and nice to have on-site.
However, there were some downsides noted as well. The pool was often crowded, which could be inconvenient for some visitors. Temperature issues were a recurring theme with several reviews citing the pool as cold and the hot tub not being super hot. Some guests also mentioned encountering heavy chlorination and periods when the pool was under construction or unavailable.
Yes, SpringHill Suites by Marriott Richmond North/Glen Allen has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at SpringHill Suites by Marriott Richmond North/Glen Allen.
Yes, SpringHill Suites by Marriott Richmond North/Glen Allen welcomes dogs.
No, parking facilities aren't available at SpringHill Suites by Marriott Richmond North/Glen Allen.
Yes, SpringHill Suites by Marriott Richmond North/Glen Allen has a gym.