InfoSummary of reviewsKeurusselkä Resort is situated in an idyllic location on the shores of Lake Keurusselkä, providing guests with tranquil, stunning scenery and a serene atmosphere. The picturesque setting, combining lakeside and forest views, invites various outdoor activities with multiple walking trails. Many guests applaud the hotel's seamless blend with its natural surroundings, making it a highly recommended destination for a picturesque and tranquil getaway.
Guests consistently praise the breakfast offerings at Keurusselkä Resort for being delicious, versatile and plentiful with a rich selection of dishes catering to diverse tastes. The breakfast stands out for its quality with improvements noted over time and the option of dining on an outdoor terrace enhancing the experience. While some guests found it modest, the majority were satisfied and left well-fed.
The dinner offerings at the hotel also receive positive remarks, particularly for the excellent and delicious menu, including standout dishes like garlic mussels, medium steak and fried vendace in butter. The dinner buffet and three-course meals receive particular acclaim, despite some minor criticisms about the à la carte options and occasional slow service. Overall, guests express satisfaction with their dining experiences.
While the hotel's rooms maintain a neat and spacious quality, they are described as old-fashioned but clean and comfortable, offering beautiful lake views from some rooms. The renovated bathrooms and peaceful ambiance add to the comfort, although the lack of air conditioning and some musty odors point to a need for further renovations. Nevertheless, the overall spaciousness and cleanliness significantly enhance the guest experience.
Cleanliness at Keurusselkä Resort is consistently highlighted as a strong point with daily housekeeping maintaining well-conditioned rooms and clean, peaceful surroundings. Guests appreciate the polished service and professional, customer-focused staff, which adds to the hotel's reputation as a serene and hygienic retreat.
Staff at Keurusselkä Resort are frequently praised for their friendliness, politeness and helpfulness. The excellent and efficient service, along with the staff's genuine friendliness and work ethic, significantly contribute to maintaining a welcoming and pleasant atmosphere. Instances of slower service or occasional unfriendliness at reception are rare and do not overshadow the overall positive feedback.
Parking is another convenience with guests appreciating the clean, well-maintained and easy-to-use parking facilities. The ability to park directly next to their rooms or by the hotel adds to the hassle-free experience.
As for the beds, opinions are mixed. While many guests find them comfortable with new mattresses adding to a satisfactory sleeping experience, some point out outdated beds and poor-quality pillows in need of replacement. Despite this, the overall comfort leans positive, contributing to a generally restful stay.
Overall with excellent service, beautiful landscapes, good meals and a serene atmosphere, Keurusselkä Resort offers a pleasant and picturesque retreat with a few areas for improvement in room updates and bedding. Show more
