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Summary of reviewsHotel Metropol presents an attractive option for travelers visiting St. Pölten, primarily due to its convenient central location. Guests appreciate the easy accessibility to local attractions, the Old City, and dining and cultural venues, all within walking distance, along with the proximity to the train station. Despite its central setting, the surroundings are quiet, offering a tranquil retreat after city explorations. Underground parking is an added convenience for guests arriving by car.
The hotel is applauded for its breakfast offerings, featuring a wide selection at the buffet that caters to various tastes with both savory and sweet options. While some guests feel the breakfast could be improved to match its four-star status, the overall feedback remains positive with descriptions emphasizing plentiful and delicious choices.
Rooms at Hotel Metropol are spacious, clean, and equipped with modern amenities, providing a comfortable stay. Newly renovated areas contribute to a fresh ambiance, complemented by stylish furniture and comfortable beds. However, certain rooms might feel slightly outdated, but the cleanliness and maintenance are noteworthy.
Cleanliness is a hallmark of the establishment, with guests frequently praising the spotless rooms and dedication of the staff to maintain a high standard. Visitors often commend the peaceful and relaxing atmosphere, despite minor issues that occasionally arise.
The staff at Hotel Metropol consistently receive accolades for their friendliness and helpfulness, creating an inviting environment for guests. Their attentive and prompt service is a significant contributor to the overall pleasant guest experience.
However, the hotel's Wi-Fi service is noted as an area needing improvement, with reviews indicating it is slow and unreliable at times. Despite offering free internet, the quality and reliability are less than satisfactory for some guests.
Parking facilities are well-received, with secure underground parking providing direct access to the hotel. While the fee is reasonable for many, some guests argue it could be reduced. Limited options for securing bicycles are noted for those traveling by bike.
The beds in the hotel are generally appreciated for their comfort, contributing positively to the guest experience, although occasional remarks on mattress firmness and pillow thickness are present.
Despite the positive aspects, certain areas do not fully meet the expectations of a four-star hotel. The lack of a restaurant, room service, and air conditioning are detractors from the expected amenities. Guests have noted the breakfast and some room accommodations could be more aligned with the hotel’s four-star classification.
In summary, Hotel Metropol offers a comfortable and advantageous stay with its prime location and spacious accommodations. While certain areas need enhancement to better align with its four-star rating, the overall experience remains favorable due to attentive staff and convenient facilities.
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