InfoSummary of reviewsMillennium Hotel Rotorua enjoys a prime, central location that delights guests with its convenience and accessibility to shops, eateries and key attractions like the Polynesian Spa and government gardens. Visitors consistently highlight the ease of exploring Rotorua's scenic beauty and cultural richness, accentuated by breathtaking lake views and nearby leisure facilities.
The breakfast offerings at the hotel receive positive feedback for their tasty, varied and generously portioned dishes, particularly praising the breakfast buffet's fresh selection and fantastic service. However, some guests note issues with value, occasional cold food and the limited variety.
Dinner experiences are generally positive with highlights like the seafood chowder and lamb shanks, complemented by attentive staff. Yet, some guests found the menu limited and noted inconsistencies in food quality and service.
Guests find the rooms clean and functional, favorably mentioning the comfortable beds and lovely lake views. Despite cleanliness, many rooms appear dated and could benefit from renovations to address issues like peeling paint, mold and faulty fixtures. The general comfort and quietness of the rooms, combined with excellent service from staff, make for a satisfactory stay overall.
Cleanliness receives mixed reviews: common areas and beds are often clean and cozy, but recurring complaints about dated rooms, old carpets and mold detract from the experience. The hotel's cleaning staff, however, are frequently praised for their politeness and helpfulness.
The staff at Millennium Hotel Rotorua significantly enhance the guest experience with their friendly, helpful demeanor. Smooth check-ins, valuable assistance from reception and other personnel, like Nathan, Devki and Michael, contribute positively. Despite a few isolated negative experiences, the prevailing sentiment towards the staff remains highly favorable.
Wifi services present a notable area for improvement, as many guests experience slow, unreliable connections with frequent disconnections. This inconsistency leads to significant frustration, especially when the internet does not work in rooms.
The spa facilities stand out as a major highlight, offering a clean, calm and warm environment. Guests enjoy the sauna, impressive pool and communal spa pools, although some note issues with water temperature and functionality. The nearby Polynesian Spa adds to the hotel's appeal.
The gym, while adequate for basic workouts, could benefit from upgrades and additional equipment. Its small size and occasional closures for renovations impact availability, highlighting the need for improvements.
The hotel's pool facilities receive glowing praise from families and other guests for their warm, inviting atmosphere and clean, well-maintained condition. The indoor heated pool, particularly, is a standout feature, contributing significantly to guest satisfaction.
Parking facilities are generally appreciated for their convenience and proximity to the hotel with free and ample onsite options enhancing the overall experience. However, some guests note that the parking spaces can be limited and congested, particularly during peak times.
In summary, Millennium Hotel Rotorua impresses with its strategic location, comfortable rooms and excellent staff service. While there are areas for improvement, particularly in room updates and wifi reliability, the overall experience is enhanced by the hotel's standout amenities like the spa and pool facilities, making it a satisfying choice for many visitors. Show more
InfoSummary of reviewsKiwi As Guest House in Rotorua is highly praised for its exceptional central location, making it a prime choice for both leisure and business travelers. Its proximity to city attractions, cultural sites, and local amenities such as shops and cafes makes it an ideal base for exploring the vibrant surroundings. The convenience of having parking right in front and easy access to public transportation adds to its appeal.
Guests often highlight the comfort and spaciousness of the accommodations, with well-lit rooms and cozy beds contributing to a restful stay. Although some minor improvements such as additional towel hooks could enhance the experience, the overall cleanliness and organization are appreciated. The communal kitchen, dining area, and lounge provide useful amenities, making it suitable for a range of visitors from solo travelers to families.
Cleanliness within the guest house is generally good, particularly in the communal areas and bathrooms, which guests find tidy and well-kept. Some guests note the building shows signs of wear and could benefit from updates, but the helpful and friendly staff ensure a pleasant stay by maintaining cleanliness and addressing issues promptly.
The staff at Kiwi As Guest House receive consistent praise for their exceptional service. Known for their warmth, friendliness, and attentiveness, they contribute significantly to the inviting atmosphere. Visitors feel well-cared for, with the staff going above and beyond to meet their needs, ensuring a comfortable and enjoyable experience.
Free WiFi at the guest house garners positive feedback for its reliability and speed, often described as among the best experienced in New Zealand. This service, combined with the guest house's strategic location, makes staying connected effortless for guests.
Overall, Kiwi As Guest House delivers a comfortable and welcoming environment, with its outstanding location, amiable staff, reliable amenities, and extremely comfortable beds making it a favored choice among visitors to Rotorua. Show more
InfoSummary of reviewsAmbassador Thermal Motel in Rotorua is widely appreciated for its prime location in the city center, near Eat Street, the picturesque lakefront and Government Gardens, offering guests easy access to local attractions, shops, restaurants and parks. Despite its central position, the motel manages to maintain a tranquil environment, making it an ideal base for exploring Rotorua.
The motel receives mixed reviews on its rooms. While guests often highlight the spaciousness, cleanliness and convenience of features like kitchenettes and hot pools, many note that the decor and furnishings are outdated and could benefit from modernisation. Some guests experienced issues with room temperature, ventilation and noise due to inadequate soundproofing, as well as occasional maintenance problems.
In terms of cleanliness, the reviews are polarized. Many guests commend the tidy and clean accommodations, while others point out areas needing better housekeeping, particularly in bathrooms where issues such as black mold and dust build-up were reported. A call for renovations and upgrades is a recurrent theme in feedback.
The staff at Ambassador Thermal Motel are frequently praised for their friendliness, helpfulness and exceptional service. Guests consistently highlight the warm and welcoming atmosphere created by the team, from receptionists to the manager, who are noted for going above and beyond to ensure a pleasant stay.
The provided wifi is generally well-received with guests often describing it as strong and fast, although there are occasional reports of inconsistency.
The motel's pool facilities, including thermal, mineral and heated pools, are appreciated by guests, especially families. While the pools are clean and enjoyable, some feel they are smaller and more dated than expected with calls for aesthetic improvements.
Parking at the motel, though occasionally limited and tight, is supplemented by ample street parking, ensuring most guests can find convenient spaces for their vehicles.
The beds at the motel receive mixed feedback. Many guests find them comfortable and cozy, while others note issues with softness leading to discomfort or an outdated appearance.
Overall, Ambassador Thermal Motel offers a strategic location, spacious and generally clean rooms and a friendly staff, making it a considerable option for travelers. However, improvements in decor, maintenance and housekeeping could enhance the overall guest experience. Show more
InfoSummary of reviewsCrashpalace Backpackers in Rotorua presents itself as an excellent choice for travelers seeking convenience, comfort, and a welcoming atmosphere. Its prime location allows guests easy access to Rotorua's main attractions, eateries, supermarkets, and public transport, making it an ideal base for exploration. The hostel is frequently praised for its cleanliness, with well-maintained rooms and communal areas. Guests appreciate the tidy showers and the organized kitchen space, all contributing to a pleasant stay. The attentive and friendly staff are a cornerstone of Crashpalace's charm, consistently receiving accolades for their helpfulness and contribution to a welcoming social atmosphere. Notable staff members, such as Bastian and Adela, further enhance the guest experience by going above and beyond in ensuring a comfortable stay.
Accommodation at Crashpalace is varied and appreciated for its spaciousness, comfort, and practicality. Many guests highlight the clean and comfortable beds, the provision of lockers, desks, and ample power points as conducive to relaxation. The hot tub is a notable feature for unwinding after a long day. While some guests have mentioned room temperature issues or quirky layouts, the overall feedback remains positive.
The hostel's WiFi service is another important aspect, providing reliable connectivity for most, although there are occasional reports of spotty connections in some areas. The bedding is generally comfortable, although a few guests have expressed a desire for improvements in the bunk beds' stability.
In summary, Crashpalace Backpackers offers a clean, comfortable, and conveniently located experience, with a dedicated staff that ensures guests feel welcomed and well cared for. Despite minor issues such as some unstable bunks and occasional WiFi inconsistencies, the hostel remains a popular choice for travelers exploring Rotorua. Show more
InfoSummary of reviewsPrince's Gate Hotel is a charming and historic property located in the heart of Rotorua, making it the perfect location for sightseeing, shopping and dining. The hotel exudes tons of character and guests love the unique experience it offers. The staff is exceptional, friendly and accommodating, making guests feel welcome and comfortable. The hotel's spa facilities, including hot pools, a sauna and a thermal pool, are a favorite among guests. The pool facilities are also great with both thermal and geothermal pools available. The rooms are comfortable and clean with some being spacious and well-maintained. The beds are particularly comfortable, ensuring guests get a good night's sleep. While the breakfast receives mixed reviews, the hotel's restaurant is praised when it's open and the buffet breakfast is good when it has a good variety of options. The hotel offers convenient parking options with both paid and free options available. Overall, Prince's Gate Hotel is highly recommended for those who appreciate warm and friendly service, comfortable rooms and a touch of history. Show more
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Boutique-style Hotel
Hotel near Golf Courses
Historic Hotel
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