Holiday Inn Sacramento Downtown-Arena, an IHG Hotel
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Summary of reviewsOverall, guests have found the Holiday Inn Sacramento Downtown-Arena, an IHG Hotel, to be a decent option for a comfortable and affordable stay in the heart of the city. While some negative reviews mention issues with housekeeping and broken amenities, most guests appreciate the reasonable prices in the expensive surrounding area. While the hotel may not be the most stylish or modern option, it provides a simple and comfortable stay for those looking for basic accommodations.
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About Holiday Inn Sacramento Downtown-Arena, an IHG Hotel
Guest Reviews
Located in the heart of downtown Sacramento, the Holiday Inn Sacramento Downtown-Arena, an IHG Hotel is the perfect destination for your next stay. Guests love the hotel's convenient location which is close to a variety of restaurants, bars and shopping centres. The hotel is adjacent to the Golden 1 Center and within walking distance of Old Sacramento, making it perfect for attending concerts or events. It also offers easy access to the freeway and public transportation. Guests appreciate the hotel's central location to tourist destinations in Sacramento such as the Capitol, outdoor malls and Discovery Park. The hotel's guests have described the location as 'perfect' and 'amazing', attesting to the fact that this hotel is ideal for those seeking a hassle-free stay in Sacramento.
The Holiday Inn Sacramento Downtown-Arena, an IHG Hotel, offers an enjoyable breakfast experience with good food and friendly wait staff. Many guests have commented positively about the breakfast, describing it as great and very good compared to other places. The buffet is classy and offers nice options, including fresh fruit. The free breakfast in the morning is a nice touch. However, some guests had issues with not receiving breakfast vouchers or feeling nickel and dimed by the cost of breakfast and parking. While a few others found the breakfast buffet to be sparse and in need of improvement. Overall, the morning buffet was excellent and guests appreciated the quality of the food and service.
Guest reviews of Holiday Inn Sacramento Downtown-Arena, an IHG Hotel show mixed opinions about the rooms. Some guests were disappointed with the lack of services, such as no mini-fridge or microwave, outdated decor and small rooms, while others found them lovely, modern, clean and comfortable with great chairs and large desks. The cleanliness of the rooms was a recurring theme with some reporting dusty, dirty and mold-infested rooms, but others were impressed with the shiny clean bathroom and soft towels. Some complained about noisy rooms due to the freeway and street noise, but others praised the hotel's great location and freeway view. The absence of soundproof windows was a letdown for some guests. The lack of attention to detail and communication between booking.com and the hotel were reported by a few guests. Some guests experienced stains on the carpet, the smell of cigarette smoke and construction noise outside. Despite the mixed opinions, there were common threads of comfortable beds, clean rooms and great location.
The Holiday Inn Sacramento Downtown-Arena, an IHG Hotel provides cozy accommodations with comfortable beds and great pillows. While some guests faced issues with hard and old beds or uncomfortable pillows, most guests complimented the hotel for its restful atmosphere. The clean and spacious rooms with comfortable beds, plenty of blankets and pillows, made it easy for guests to have a sound sleep. The hotel might not provide luxurious rooms, but it sure makes up for it with its comfortable bedding. So, if you're looking for a good night's sleep, the Holiday Inn Sacramento Downtown-Arena might just be the perfect choice for you!
The Holiday Inn Sacramento Downtown-Arena, an IHG Hotel has received a variety of reviews regarding the cleanliness of the hotel. However, a majority of the reviews have mentioned that the hotel has been clean and well-maintained. Guests have frequently used phrases like "very clean", "clean room", "nice and clean" and "clean as all hell" when describing the hotel. Some of the positive reviews have also praised the hotel's location and staff, describing them as very nice and friendly. Additionally, guests have complimented the beds and lobby staff. Although, some guests have mentioned issues like dusty rooms, sticky carpets and cigarette smoke smell, which have affected their overall experience with the hotel. However, the positive reviews greatly outnumber the negative ones and the hotel seems to be doing well in terms of cleanliness.
The staff at Holiday Inn Sacramento Downtown-Arena, an IHG hotel, has received high praises from guests who have stayed at the hotel. Many guests have commended the staff for their friendliness, helpfulness and professionalism. From the front desk to the restaurant, guests have always been met with courteous, welcoming and accommodating personnel. Staff members have been described as amazing, fantastic, over the top and very attentive. They have made guests feel welcomed and appreciated with their hospitality resulting in a great customer experience. Although there have been a few negative reviews regarding some members of staff being inexperienced at the front desk, the good reviews outweigh them. From providing water bottles at the reception to ensuring guests have everything they need in their rooms, the staff at Holiday Inn Sacramento Downtown-Arena have continued to make a memorable guest experience for visitors.
Guests have mixed feelings about the parking situation at the Holiday Inn Sacramento Downtown-Arena. Some guests were not happy with the price of parking and felt that it should have been included or discounted with their room rate, while others found it reasonable and convenient. The hotel does not offer free parking, but there are public multistory lots nearby and some guests found the garage next door to be convenient. However, some guests were upset about being charged for parking, especially when they were staying for multiple nights or had a handicap sticker. Guests who used the garage next door appreciated having in/out privileges and found it reasonably priced. Some guests were also unhappy about the lack of clear directions for parking validation. Overall, the parking situation may be a consideration for guests when booking, but there are options available nearby.
Holiday Inn Sacramento Downtown-Arena, an IHG Hotel, offers passable accommodation in the city center. While the hotel has some negative aspects, such as being old and lacking in basic features, it still provides its guests with a simple and comfortable stay. Some negative reviews mention limited housekeeping and a broken ice machine, but overall guests appreciate the reasonable prices in the expensive surrounding area. While an upgrade wouldn't go amiss if you're looking for a high-styled hotel, the Holiday Inn Sacramento Downtown-Arena is a good option for a basic stay in the heart of the city.
Yes, Holiday Inn Sacramento Downtown-Arena, an IHG Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Sacramento Downtown-Arena, an IHG Hotel.
Yes, Holiday Inn Sacramento Downtown-Arena, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Holiday Inn Sacramento Downtown-Arena, an IHG Hotel.
No, Holiday Inn Sacramento Downtown-Arena, an IHG Hotel doesn't have a gym.
