Couples Sans Souci is a top-notch resort that offers a romantic and relaxing getaway. The staff is exceptional with guests raving about their friendliness, professionalism and commitment to ensuring a great experience. The majority of reviews are overwhelmingly positive with only a few indicating less attentive staff. Overall, Couples Sans Souci is highly recommended for those seeking a memorable vacation with amazing staff.
A classically elegant hotel where relaxation and peace reign, set in a stunning private cove close to Ocho Rios.
Summary of reviews
Jamaica Inn is a stunning hotel located on a secluded beach with fantastic views of the landscape. The building itself is described as awesome and the abundance of fish and marine life in the waters surrounding the hotel provides guests with some of the best snorkeling opportunities available. The dining experience is memorable with great food and excellent service. The rooms are comfortable and spacious with beautiful decor and a furnished verandah. The staff is amazing, going above and beyond to make each guest feel special. The private beach is the most beautiful some reviewers have ever seen in Jamaica with crystal-clear water and endless opportunities for exploration. Overall, Jamaica Inn is a must-visit destination for those seeking a peaceful retreat in paradise.
Bahia Principe Escape Runaway Bay - All Inclusive is a five-star resort that offers a luxurious and peaceful getaway. Guests have praised the resort as superb, exceptional and out of this world. The facilities and services are top-notch with guests raving about the delicious food, excellent breakfast and dinner and the abundance of activities. The staff has also been commended for their amazing customer service with the entertainment team and bar staff receiving special mentions. The resort is also described as beautiful and peaceful with breathtaking surroundings. In summary, if you're looking for a superb and exceptional all-inclusive resort with delicious food, excellent facilities and services and amazing customer service, Bahia Principe Escape Runaway Bay - All Inclusive is the perfect place for you.
Surrounded by lush gardens and boasting a beachfront location at the same time, this all-inclusive hotel for adults only offers luxurious and comfortable accommodation, an 18-hole golf course, 16 fine dining restaurants and butler services.
Moon Palace Jamaica - All Inclusive, located in the heart of Ocho Rios, offers guests a prime destination combining relaxation and adventure. This beachfront resort is celebrated for its stunning views, well-maintained grounds, and easy access to both local attractions and excursions, making it an ideal choice for families, couples, and adventure-seekers. Guests enjoy being within walking distance of shops and restaurants, adding to the rich cultural experience.
Dining at Moon Palace Jamaica receives high praise, particularly for its breakfast and diverse dinner options. The breakfast buffet provides a wide variety of delicious, freshly cooked meals, including traditional Jamaican dishes and European treats. Guests appreciate the extensive dining options for dinner, with standout restaurants like Pier 8, Momo, and the Jerk Hut offering exceptional culinary experiences, enhanced by friendly and attentive staff.
The accommodations at Moon Palace Jamaica are noted for their cleanliness, with many guests highlighting the modern aesthetics and breathtaking ocean views. Though some rooms are described as smaller with dated furniture, upgrades have improved guest comfort, with housekeeping consistently maintaining a spotless environment. The resort's commitment to cleanliness extends to its facilities, with the beach, grounds, and pools lauded for their tidiness and upkeep.
The resort's staff contributes significantly to the overall experience, with exceptional service and warmth that embody the authentic Jamaican vibe. Guests frequently commend the staff's dedication to creating a welcoming atmosphere, enhancing their stay with professionalism and friendliness. This high standard of service is evident across all departments.
The spa at Moon Palace Jamaica stands out as a highlight, offering exceptional quality and service. Guests describe their experiences as relaxing and rejuvenating, praising the spa's clean environment and outstanding treatments. Complimentary access to the hydrotherapy area further enhances the value of this facility.
The resort's pools are another highlight, offering clean, well-kept areas that cater to all ages. The vibrant atmosphere is enriched by attentive pool staff, swim-up bars, and entertainment, making it easy for families to enjoy a full day of fun.
The beach area, while smaller than expected for some visitors, remains beautiful and clean, with calm waters and an inviting environment. Guests appreciate the efforts to maintain its pristine condition, providing a serene spot for relaxation.
Moon Palace Jamaica excels as a family-friendly destination, with numerous activities and amenities tailored for children. The water park, playroom, and kids club offer endless entertainment, ensuring a memorable vacation for families.
Overall, Moon Palace Jamaica - All Inclusive is praised for its exceptional location, diverse dining, welcoming staff, and clean, well-maintained facilities, making it a highly recommended destination for a memorable vacation experience.
Bahia Principe Grand Jamaica - All Inclusive is widely appreciated for its stunning location and scenic views. Positioned conveniently for Ocho Rios tours and close to various attractions and restaurants, its beachfront setting offers picturesque surroundings perfect for leisurely walks. The expansive property features multiple pools and restaurants, adding to its appeal as a relaxing getaway with plenty of activities.
Guests consistently commend the breakfast for its wide variety and traditional Jamaican flavors, such as ackee and saltfish and the breakfast buffet includes options that cater to all tastes. While there are occasional mentions of repetitiveness and long lines, the general reception is positive, highlighting the kindness of the staff and the plentiful offerings.
The dinner experience offers a good selection of Jamaican and international dishes. Guests particularly enjoy the a la carte restaurants and the poolside and beach restaurant experiences. Although positive comments about the buffet's quality and service abound, some guests mention food inconsistency and limited variety, along with difficulties in booking specialty restaurant reservations.
Rooms at the resort are noted for their generous size and sea views with some recently renovated to offer a modern feel. However, there are mentions of the need for refurbishment and maintenance with issues such as outdated fixtures, moldy smells and inconsistent cleanliness being raised. The overall sentiment indicates room comfort but underlines areas for improvement.
Cleanliness throughout the property garners praise, particularly in the well-maintained rooms and facilities. Despite some guests pointing out areas needing better upkeep and minor housekeeping lapses, the property is largely seen as clean and comfortable, enhanced by beautiful grounds.
The staff at the resort are frequently acknowledged for their friendliness and professionalism. Positive interactions with housekeeping, front desk personnel and specific employees are common, though there are occasional reports of less satisfactory service.
Wi-Fi service, while highlighted as good in some areas, suffers from inconsistency and limited access that leads to frustration for some guests. The necessity to frequently reconnect to the free service is noted as a particular annoyance.
The spa receives high marks for cleanliness and relaxing treatments with guests appreciating the reasonable pricing and attentive service. There is a desire for extended hours and the hydrospa's re-opening but overall, the spa enhances the relaxation experience at the resort.
The gym is well-regarded for its range of equipment and cleanliness with special mention of engaging instructors. However, the current closing time is seen as limiting by some guests.
The pool areas are a significant highlight, described as clean, spacious and inviting with ample entertainment options adding to the enjoyment. While there are minor qualms about early closing times and limited towel stations, the overall pool experience is overwhelmingly positive.
The beach experience is celebrated for its beauty, cleanliness and ample space. The clear water and calm waves are particularly appreciated with activities like swimming, snorkeling and beach parties enhancing the fun. Although there are mentions of path distances and seagrass, the stunning natural surroundings and friendly staff contributions make the beach a standout feature.
Overall, Bahia Principe Grand Jamaica - All Inclusive is a compelling choice for travelers seeking a blend of relaxation, adventure and vibrant activities with the standout features being its stunning location, excellent pools, beautiful beach and welcoming staff. However, improvements in room maintenance, food variety and Wi-Fi access could further elevate the guest experience.
Hibiscus Lodge Hotel in Ocho Rios is celebrated for offering an exceptional experience that combines stunning natural beauty with convenient access to local attractions. Situated in a prime location, guests enjoy breathtaking views of the Caribbean Sea from their rooms and the picturesque terrace, while the hotel's proximity to sites like Dunn's River allows for easy exploration of the vibrant town. The serene ambiance amidst lush gardens, a pool, and private pathways to the ocean enhances its appeal as a tranquil retreat.
The culinary offerings at Hibiscus Lodge receive high praise, particularly the breakfast, which features delicious traditional Jamaican dishes consumed against the backdrop of ocean views. The hotel's restaurants deliver a satisfying dining experience, with guests enjoying mouth-watering meals prepared with attention to detail at reasonable prices. While there are isolated critiques regarding dinner portions and menu limitations, the dining experience overall is cherished for its quality and friendly service.
Rooms at Hibiscus Lodge Hotel are noted for their cleanliness and comfort, with many offering expansive ocean views. Guests appreciate the blend of charming architecture with modern amenities, ensuring a comfortable stay despite occasional mentions of dated decor. The staff, known for their friendliness and professionalism, contribute significantly to the hotel's welcoming atmosphere, further enhancing the guest experience.
The hotel's cleanliness extends beyond accommodations to include dining areas and the pool, consistently praised for maintaining high sanitary standards. The pool area serves as another highlight, offering a peaceful setting with stunning ocean views and a unique access point to the sea, perfect for swimming and snorkeling. Although the hotel lacks a traditional sandy beach, nearby locations provide opportunities for a more conventional beach experience.
Families find Hibiscus Lodge Hotel to be a charming retreat, with its serene environment ideal for relaxation and quality time together. The property's intimate setting encourages guests to unwind, supported by comfortable beds and a cozy ambiance. While the hotel is known for its affordability, it is recognized for offering excellent value for money despite some infrastructural needs, reinforcing its reputation as a favored destination for those seeking a budget-friendly and memorable seaside escape.
Pipers Cove Resort offers an exceptional Jamaican getaway, combining vibrant adventures and peaceful relaxation in a prime location. Situated close to popular attractions like Martha Brae and Dunn's River Falls, yet allowing guests to experience authentic local culture and cuisine, the resort is an ideal base for exploring or unwinding. The beautifully maintained gardens and charming boutique ambiance enhance the resort's tranquil settings, offering a serene escape with great value for money.
The breakfast at Pipers Cove is celebrated for its authentic Jamaican flavors and generous portions, despite needing to be ordered in advance and not being included with the stay. The dining experience extends to dinner, highlighting dishes like chicken and fish prepared with culinary expertise that receive high acclaim for their exceptional taste and quality. Guests enjoy a personalized dining experience and the flexibility of choosing meal locations, making dining a memorable part of their stay.
With spacious and comfortable accommodations ranging from studios to apartments, guests find a refreshingly homely atmosphere with modern amenities. Though some updates might enhance the rooms further, the consistently praised cleanliness and charming sea view rooms contribute to a delightful experience.
The resort prides itself on maintaining pristine grounds and a clean environment, fostering a welcoming atmosphere complemented by an outstandingly friendly and attentive staff. Known for their warm hospitality, the staff—and notably Beres, the gate man—often leave a lasting impression on guests with their professionalism and dedication.
The pool area offers a serene spot for relaxation, mantained impeccably and set amidst stunning gardens, providing picturesque sea views with an uncrowded and family-friendly environment. This enhances the natural and inviting feel of the resort's surroundings.
Guests may find the beach area small and somewhat challenging to access, with noted seaweed and cleanliness issues. However, the beachside setting with chairs and rocks offers a tranquil space for unwinding, albeit with some considerations for potential visitors. Overall, Pipers Cove Resort, through its remarkable location, delicious food, and accommodating staff, provides an inviting and memorable Jamaican escape.
Grand Muthu Runaway Bay Club Caribbean, is celebrated for its picturesque location and overall relaxing ambiance. Nestled in a tropical paradise with a beachfront setting that offers stunning sea views, it provides an ideal backdrop for a tranquil getaway. The lush gardens and cabin-style accommodations enhance the intimate and secluded feel, while the resort’s accessibility to tourist attractions adds to its charm. The clean and well-maintained surroundings, including the beach, are consistently praised and contribute positively to guests’ experiences.
The dining experience at the resort presents a mix of highlights and areas for improvement. Guests appreciate the variety and quality of the breakfast with traditional Jamaican dishes such as ackee and saltfish being a noted highlight. However, some guests felt that breakfast options could be more varied, especially in terms of protein selections. Dinner reviews are more mixed; while some guests enjoyed the taste and presentation of the food, others called for more variety and better quality. Despite some occasional issues with undercooked meat and repetitive menus, certain dishes received positive mentions.
Rooms at the resort offer a comfortable stay for many with spacious, clean accommodations and cozy beds frequently garnering positive remarks. The individual cottages, particularly beachfront ones, are noted for their serene ambiance. However, recurrent maintenance issues such as the lack of refrigerators, outdated decor and occasional cleanliness problems detract from the overall satisfaction for some guests. Moreover, issues like moldy ceilings, leaking roofs and inconsistent housekeeping services point to the need for improvements.
The resort largely receives good feedback on its cleanliness with many guests noting the neat and tidy rooms and well-kept gardens. Friendly and efficient cleaning staff further enhance the experience. Nonetheless, there are areas that require attention, including better maintenance of rooms and amenities to align with the overall positive environment.
Staff at the resort are generally commended for their friendliness and helpfulness, adding to the warm and welcoming atmosphere. Guests specifically acknowledge certain staff members for their exceptional service. However, there are calls for better training and professionalism, especially at the front desk and in dining areas.
The WiFi service is a significant drawback with many guests reporting poor connectivity and frequent disconnections across the property. This aspect is a major inconvenience for those requiring reliable internet access during their stay.
Pools at the resort are well-regarded with the quiet swimming pool described as a peaceful retreat and family-oriented pools providing enjoyable activities for all ages. Complaints like overcrowding in the main pool and minor issues with chlorine do exist but do not significantly overshadow the positive feedback.
The beach is a notable asset of the resort, praised for its beauty and easy accessibility. Guests enjoy the serene and pleasant atmosphere, coupled with watersport activities that enhance the beach experience. Some variability in beach conditions, such as muddiness and rough waters, is mentioned but does not significantly hinder the overall appeal.
Family-friendly amenities are a strong point with dedicated children’s activities and menus ensuring that young guests are well-catered to. However, some aspects, such as evening entertainment and infrastructure, may benefit from updates to better suit family needs.
Overall, Decameron Club Caribbean Runaway Bay offers a beautiful setting with satisfactory accommodations and numerous positive aspects. Addressing maintenance and service inconsistencies, improving dining options and WiFi connectivity and updating facilities could elevate the guest experience to a higher level.
Pineapple Court Hotel, situated in the heart of Ocho Rios, Jamaica, is lauded by visitors for its prime location and welcoming atmosphere. The hotel provides convenient access to the beautiful beach at Mahogany Bay and popular attractions such as Dunn's River National Park. Guests praise its central positioning, which allows easy exploration of local shops, city center, and other hotels, while still offering a serene and quiet retreat from bustling city life. This makes it an ideal base for relaxation and adventure, further complemented by its cozy, clean environment and attentive staff.
The breakfast experience at Pineapple Court Hotel is noted for its delightful flavors, especially the traditional Jamaican options. The hotel offers a variety of savory dishes and excellent coffee, highlighted by the friendly and accommodating kitchen staff. Although breakfast is conveniently served at a café across the street, certain diners express a desire for more familiar options and larger portions.
Guests frequently commend the hotel for its inviting room accommodations, noting spaciousness, cleanliness, and practical in-room amenities like refrigerators and microwaves. The rooms offer restful large beds and appreciated air conditioning, ensuring comfort throughout the stay. While some minor attention to bathroom areas is mentioned, the positive interaction with staff and daily cleaning services elevate the overall hotel experience.
Superb cleanliness is a standout feature, with housekeeping maintaining high standards throughout the property. Despite mentions of aging bathroom fixtures, the hotel provides a comfortable and clean environment, enhanced by a tranquil atmosphere and well-maintained pool area.
Visitors consistently praise the exceptional staff for their warmth, professionalism, and helpfulness. From the welcoming receptionists to the cheerful and attentive culinary team, the staff's dedication significantly enhances the guest experience, contributing to a secure and homely atmosphere.
The pool area, open around the clock, is highlighted for its soothing environment and flexibility, offering a relaxing retreat within the hotel's charming surroundings. Though some concerns about maintenance are noted, the overall design remains favored, supported by the accommodating nature of the staff.
Overall, Pineapple Court Hotel presents a reliable and budget-friendly option for travelers seeking comfort, cleanliness, and a welcoming atmosphere in the vibrant locale of Ocho Rios.
Hillview At Mystic Ridge, located in the heart of Ocho Rios, offers guests a charming blend of convenience and scenic beauty. Surrounded by stunning landscapes, the hotel provides picturesque views of the beach and town, with easy access to renowned attractions like Dunns River Falls. Guests enjoy the property's serene ambiance, further enhanced by its beautifully designed garden and proximity to the vibrant town of Ocho Rios, which offers bustling nightlife and delectable local cuisine.
The breakfast experience at Hillview is distinctly memorable, featuring a morning food truck that brings an authentic taste of Jamaican breakfast to guests. With the addition of a swim bar praised for its delightful service, this feature adds a unique touch to the morning routine. While the absence of a permanent onsite restaurant poses some dining limitations, the option to use a personal kitchen space offers flexibility for those who prefer to cook their meals.
Guests frequently note the cleanliness of the accommodations, emphasizing the immaculate conditions maintained by daily housekeeping. The rooms, equipped with essential amenities, feature spacious comfortable beds and balconies that boast beautiful views. However, some guests mention that the decor feels outdated and that certain areas could benefit from upgrades and renovations.
The hotel's staff receives high praise for their warmth, friendliness, and professionalism. Staff members like Sandra and James "Bond" are highlighted for their exceptional service, while other team members contribute to a welcoming atmosphere, adding to a pleasant stay.
The hotel's WiFi service has notable issues, with guests reporting weak and unreliable signals. Despite efforts to address these concerns, connectivity problems remain a recurring issue. Additionally, the pool area, although generally well-received for its design and pool bar, faces inconsistent upkeep at times, affecting the overall experience.
The size and spaciousness of the beds are significant positives; however, opinions on comfort vary, with some guests finding the beds and pillows less than ideal. Overall, Hillview At Mystic Ridge provides a value-driven experience with attentive staff, promising a pleasant stay despite some areas for improvement in amenities and facilities.
Sand and Tan Beach Hotel is celebrated for its exceptional beachfront location on a pristine stretch of sand, offering guests stunning ocean views and direct beach access. This rare find in Ocho Rios provides a tranquil beachside retreat with a secluded feel, yet maintains proximity to nearby attractions like waterfalls and lush rainforests. The idyllic setting enhances the overall relaxation experience, making it a perfect escape for couples and vacationers.
Guests frequently praise the dining options, with breakfast receiving particular acclaim for its variety and the excellent quality of on-the-spot Jamaican and Caribbean dishes. The dining experience, complemented by friendly staff and a scenic sea-side location, provides a memorable start to the day. Dinner offerings showcase a blend of local and international flavors, with seafood dishes being particularly noteworthy despite some comments about the high costs.
The hotel's spacious and comfortable rooms, often featuring large balconies with panoramic sea views, offer a serene atmosphere for relaxation. Many guests appreciated the large, comfortable king-sized beds and the soundproof, cozy interior designed for a peaceful retreat. However, some guests noted areas needing improvement such as outdated furnishings and occasional maintenance issues.
Staff at Sand and Tan Beach Hotel are consistently commended for their exceptional service, credited with creating a welcoming and professional atmosphere. Notable staff members have been highlighted for their attentive and accommodating service, although there are minor critiques regarding inconsistent cleaning standards. The hotel also offers a mixed internet experience, with some guests enjoying stable Wi-Fi while others report connectivity issues, although improvements were underway.
The hotel's nearly private beach stands out as a hallmark feature, offering breathtaking views and a serene ambience that attracts beach lovers. Guests enjoy the convenience of stepping directly onto the sand from their rooms and appreciate the beach's well-maintained environment despite occasional crowding or cleanliness challenges. The unique feature of the White River flowing into the ocean adds charm to the setting.
Overall, despite some areas needing attention, Sand and Tan Beach Hotel remains a cherished destination for those seeking a scenic and tranquil beach retreat enriched by exceptional service and remarkable natural beauty.