InfoSummary of reviewsMadame Vacances Les Chalets Du Berger is renowned for its exceptional geographical setting, offering a prime location for mountain sports and outdoor activities near Aix-les-Bains. The serene estate, surrounded by stunning views and charming, well-equipped chalets, provides easy access to ski slopes, hiking trails, shops and restaurants. The village atmosphere and friendly locals enhance the overall pleasant experience. The quiet surroundings and breathtaking scenery, including pastoral evening sights, create a calm and relaxing environment, ideal for both sporting holidays and tranquil retreats. The welcoming staff and well-maintained pool and sauna further contribute to the estate's appeal, ensuring basic needs are met within walking distance.
The chalets, while spacious and well-arranged, receive mixed reviews regarding cleanliness and maintenance. Some guests find their accommodations very clean and comfortable, while others report significant cleanliness issues upon arrival, including dirty bathrooms, sticky floors and unclean kitchen utensils. The insulation in older buildings and certain equipment, such as beds and lamps, could be improved with some reports of broken items and noise from neighboring units.
The staff at Madame Vacances Les Chalets Du Berger are consistently highlighted as friendly, available and helpful. Their dedication, efficiency and courteous demeanor significantly enhance guest satisfaction with many reviews praising their responsiveness and commercial gestures.
While the estate offers an inviting escape with amenities like a well-heated, covered pool, guests should be aware of additional charges for Wi-Fi and television services. The Wi-Fi, in particular, often disconnects and suffers from poor speed, making it a significant challenge for those expecting seamless digital connectivity.
Overall, Madame Vacances Les Chalets Du Berger is a beautiful location for those seeking outdoor adventures and serene mountain views, bolstered by a dedicated and friendly staff. Enhancing cleanliness standards and bedding quality could significantly improve the guest experience, making stays more enjoyable for all. Show more
