InfoSummary of reviewsFiesta Inn Parque Puebla is highly recommended for its exceptional location within a sprawling shopping plaza, providing guests with easy access to numerous restaurants and retail options. Proximity to the city center, Cuauhtémoc Stadium and the exhibition center makes it an ideal choice for both leisure and business travelers. The hotel’s modern design, clean and comfortable rooms and well-maintained facilities consistently receive praise from guests.
Breakfast at the hotel's restaurant is noted for its delicious and varied buffet offerings, though guests should be aware that it is not included in the booking price. Despite some finding the menu somewhat expensive, the quality of the food and quick room service remain positive aspects.
The rooms are clean, spacious and modern, providing a comfortable stay with excellent views of the city. Guests often describe the beds and pillows as exceptionally comfortable, although a few had minor maintenance issues such as jammed doors or noisy beds. Cleanliness throughout the hotel is a strong point, despite occasional minor issues.
The friendliness and attentiveness of the staff significantly enhance the guest experience with many appreciating their helpfulness in advising on local attractions and logistical questions. Excellent service is a consistent theme, though there were rare mentions of staff shortages in the restaurant.
The pool area receives mixed reviews; while the warm water and safety for children are appreciated, guests have raised concerns about its cleanliness and maintenance. The pool’s smaller size might not suit everyone’s preferences. Parking is ample and low-cost, located within the adjacent shopping plaza, though it requires checking the parking ticket at every exit and some guests feel it lacks dedicated security.
Overall, Fiesta Inn Parque Puebla delivers a high-quality experience marked by its prime location, comfort, cleanliness and excellent service, making it a favored choice for travelers visiting the area. Show more
