InfoSummary of reviewsChachagua Rainforest Hotel & Hot Springs is an idyllic retreat nestled in the heart of the rainforest near La Fortuna, offering guests a serene and tranquil atmosphere away from the bustling crowds. The stunning natural surroundings, which include lush grounds, waterfalls and rich vegetation, create a secluded and refreshing escape.
The location enhances the experience with abundant wildlife such as hummingbirds and extensive hiking trails that invite exploration of the region's biodiversity. Nearby river swimming and well-maintained jungle gardens add to the variety of activities available, making the hotel a superb hub for regional exploration, including the Arenal Volcano.
The culinary experience at Chachagua is notable, particularly breakfast, which is enjoyed in an open-air restaurant setting amidst the lush greenery. Guests rave about the delicious and gourmet à la carte breakfast, although some suggest increasing the portion sizes and variety. Dinner at the hotel also receives high praise for its phenomenal, fresh and beautifully presented dishes, enhanced by exceptional service. While minor critiques include desires for greater menu variety, the overall dining experiences are memorable and reasonably priced.
Guests continuously commend the hotel’s beautifully designed and comfortable rooms. Accommodations range from charming wooden rooms with terraces to luxurious villas with private pools and jacuzzis. Cleanliness is a standout feature with rooms and the entire property being meticulously maintained. Though some rooms are noted for dark furnishings, this is largely overshadowed by the spacious layouts, comfortable beds and serene, private settings.
Staff at Chachagua Rainforest Hotel & Hot Springs are frequently lauded for their exceptional service and friendliness. Many reviews highlight individual staff members for their attentiveness and helpfulness, contributing significantly to guests' positive experiences. The high-level customer service and personalized attention enhance the inviting and authentic atmosphere of the hotel.
The pool facilities, including thermal water pools and hot springs, are another highlight. Guests appreciate the cleanliness and relaxing ambiance of these pools, describing them as soothing and heavenly. The addition of amenities like a nearby bar complements the overall enjoyable atmosphere.
For families, the hotel provides spacious and well-designed accommodations, children’s amenities and fun activities such as waterslides and tobogganing in the river. Friendly staff, family-friendly dining options and beautiful natural settings make it an excellent choice for families seeking a nature-filled retreat.
The beds receive generally positive feedback with many guests finding them comfortable and modern. However, a few guests note some beds as too soft or worn, suggesting room for improvement in certain areas.
Overall, the Chachagua Rainforest Hotel & Hot Springs offers a luxurious experience amidst enchanting natural beauty. The hotel's high standards, well-kept gardens, striking pool areas and tranquil ambiance position it as an ideal destination for couples seeking a romantic getaway or families looking for a relaxing nature retreat. The stunning grounds and excellent amenities ensure a memorable and rejuvenating stay for all guests. Show more
