InfoSummary of reviewsHoliday Inn Queretaro Zona Diamante by IHG, is widely celebrated for its superb location, making it an ideal choice for both business travelers and families alike. Guests appreciate the hotel's strategic position, which offers breathtaking city views and conveniently avoids construction areas, enhancing overall accessibility. The modern aesthetics, cleanliness and inviting atmosphere of the facilities further elevate the guest experience.
The breakfast service at the hotel receives predominantly positive reviews for its delicious offerings, variety and exceptional quality. Guests enjoy the buffet's well-prepared dishes and the added perk of stunning views while dining. Despite some critiques regarding variety and pricing, the breakfast is generally considered a highlight by most visitors.
The rooms are consistently praised for their spaciousness, cleanliness and beautiful interiors. Comfort is a major plus with guests enjoying super comfortable beds and high-quality pillows. The addition of terraces in some rooms offers an extra luxury, allowing guests to fully enjoy the scenic views. There are minor issues noted, such as occasional smoke smells, but the overall impression is overwhelmingly positive.
Cleanliness stands out as one of the hotel's main strengths. The sanitation of both rooms and common areas is frequently highlighted with guests noting the well-maintained facilities and the immaculate state of their accommodations. The hotel's diligent and friendly staff contribute significantly to the cleanliness and overall pleasant ambiance.
The hotel's staff earns high marks for their exceptional service and friendly demeanor. Guests frequently commend the helpful and courteous nature of the team with specific praise for individuals like Ricardo at the front desk. Staff members are recognized for their efforts in enhancing guests' stay, particularly at the pool and restaurant.
The pool area is well-received for its clean and inviting atmosphere, suitable for both children and adults. While some guests have noted occasional issues with water temperature and maintenance, the pool generally provides a refreshing and relaxing experience, enhanced by excellent service from the staff.
Lastly, the comfort of the beds receives mixed reviews with many guests finding them exceptionally comfortable and conducive to a restful night's sleep, thanks to fine-textured linens. However, some guests have reported harder beds and pillows, indicating variability in guest experiences.
Overall, Holiday Inn Queretaro Zona Diamante offers a delightful stay characterized by its excellent location, clean and comfortable rooms, superb service and attractive amenities. Show more
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Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
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