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Summary of reviewsMondragon Hotela enjoys widespread acclaim for its strategic location, making it an excellent choice for travelers. Situated centrally within town yet maintaining a serene atmosphere, the hotel offers convenient access to shops, city life and local attractions while also serving as a convenient base for exploring major cities like San Sebastián, Bilbao and Vitoria. Guests notably appreciate the ample parking options nearby, enhancing the hotel's accessibility.
The breakfast service at Mondragon Hotela stands out for its extensive and varied offerings, including items like ham, cheeses, croissants, fruits and more, providing guests with a fulfilling start to their day. Although some reviews suggest improvements for vegetarians and a few logistical enhancements, the overall feedback is positive, branding the breakfast as a significant asset.
Dining experiences at the hotel's restaurant receive similarly high praise for their quality and delicious cuisine. The dinner is described as extraordinary with commendations for the attentive bar service. However, some guests perceived the dining environment as cold and the café menu as limited, which closes early, pointing to room for refinement.
When it comes to the rooms, guests favor the spacious, clean and comfortable accommodations. Specific rooms like the suite with a jacuzzi and the deluxe double room are especially praised. Although occasional noise and minor maintenance issues are noted, the general sentiment describes the rooms as cozy and well-maintained.
Cleanliness at Mondragon Hotela is frequently highlighted with guests noting the immaculate conditions of both rooms and facilities. The high standards of hygiene contribute to an overall pleasant and cozy experience.
The hotel staff garners widespread acclaim for their friendliness, professionalism and helpful nature. Guests consistently applaud the reception team and other staff members for their dedication to ensuring a positive and supportive stay, creating a welcoming atmosphere.
Parking options at the hotel receive mixed feedback. While the availability of both free and paid parking options is appreciated, some guests find the limitations and additional costs of secure parking somewhat inconvenient.
Lastly, the beds at Mondragon Hotela receive mostly positive feedback for their comfort and quality with many guests noting how well they slept. Some critiques involve the firmness of the mattresses and the size of the beds for taller individuals, but overall, the bedding contributes to a restful experience.
In summary, Mondragon Hotela is highly recommended for its prime location, excellent services, comfortable accommodations and exceptional staff, making for a satisfying stay with few areas needing minor improvements.
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Hotel with Rooms With Jacuzzi / Hot-tub