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Summary of reviewsHotel Esplendid offers a well-rounded, satisfactory stay, particularly favored for its prime location and excellent staff service. Situated just 150 meters from the sandy beaches of Blanes, the hotel ensures easy access to both the seaside and the vibrant city center, replete with restaurants, shops and recreational facilities. This strategic location, combined with a tranquil environment and free parking areas nearby, makes it an ideal spot for both beach goers and city explorers.
The staff at Hotel Esplendid receive high praise for their friendliness, attentiveness and professionalism across various departments. Guests often highlight the reception and cafeteria staff for their exceptional service, enhancing the overall guest experience with their kindness and helpfulness, particularly towards families and children.
Mixed reviews are prevalent concerning the hotel's amenities and room conditions. While many guests appreciate the spaciousness and terraces of the rooms, there are frequent mentions of outdated decor and issues with cleanliness, such as musty smells, stained bedding and occasional maintenance problems with air conditioning and soundproofing. The hotel's pool areas, both indoor and outdoor, are well-liked for their convenience and family-friendly features, despite occasional overcrowding and cleanliness concerns.
The dining experience at the hotel, however, appears to be a significant point of dissatisfaction. Both breakfast and dinner options have received critiques for lacking variety and quality, presenting industrial and repetitive offerings. The buffet-style meals, often described as uninspired, fail to meet expectations with some likening the food to hospital fare. Further aggravating this issue is the additional cost for drinks during dinner.
While the hotel's basic amenities, such as Wi-Fi, also come at an extra charge, affecting the overall convenience and satisfaction of guests, some positive aspects like the well-maintained pool area and the accommodating parking facilities somewhat mitigate these inconveniences.
For families, Hotel Esplendid offers a congenial environment with its child-friendly amenities and affable staff. The hotel's substantial facilities, including multiple pools and a prime location close to beaches and entertainment spots, make it a favored choice for family vacations.
Despite its classification as a three-star hotel, many guests feel that the property needs significant updates and better maintenance to meet the expected standards. Overall, Hotel Esplendid is seen as a convenient and budget-friendly option, particularly for families and beach visitors, but it would greatly benefit from improvements in dining, room quality and general upkeep to enhance the guest experience.
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