Hotel Horizonte
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Summary of reviewsHotel Horizonte, centrally situated in the heart of Santa Cruz de Tenerife, offers an advantageous location for both leisure and business travelers. Its proximity to significant areas such as Plaza España, the port, main streets, shops, restaurants, banks, parks and the beach provides guests with easy access to essential amenities and local attractions. This strategic position allows for hassle-free explorations on foot, blending accessibility with tranquility, making it incredibly attractive for short stays or extended visits.
While the hotel does not provide in-house breakfast, guests appreciate the numerous nearby eateries, including Hamburgueseria Royal and various bars and cafes, which offer reasonably priced and satisfying morning meals. The lack of an in-house bar service is partly compensated by amenities like a coffee machine and a snack fridge, complemented by a helpful 24-hour reception staff that enhances guests' sense of security and service.
The rooms at Hotel Horizonte cater to budget-conscious travelers with their cleanliness, spaciousness and amenities such as mini-fridges and comfortable beds. Despite the positive aspects, some areas require improvement. Issues with outdated furniture, humidity, faulty bathroom fixtures and noise isolation are frequently pointed out. While some guests find the room conditions adequate for short stays, others experience inconsistencies in maintenance and room quality with occasional problems like unpleasant odors and non-functional amenities.
Cleanliness receives mixed reviews with many appreciating the daily housekeeping and helpful cleaning staff, but some guests report issues such as mold in bathrooms and general deterioration in facilities. The hotel's efforts to maintain cleanliness may need bolstering, particularly in common areas and bathrooms.
Exceptionally friendly and professional staff are a standout feature, consistently enhancing the guest experience. Receptionists are known for their warm welcomes and helpfulness, including providing detailed local information. Despite a few isolated incidents of less satisfactory service, the overwhelmingly positive interactions with the staff contribute significantly to the hotel's appeal.
The hotel's WiFi service presents a range of experiences from good connectivity to frequent issues with reliability and speed, particularly in guest rooms. While some find the WiFi strong and sufficient for essential tasks, many others report it as weak or unreliable.
Parking is a notable challenge due to the hotel's urban setting. Street parking is difficult, but the hotel offers a reasonably priced private parking option nearby. Although this alternative requires some effort to navigate, it provides a viable solution to the parking dilemma.
Families find the hotel accommodating with its family-oriented amenities and welcoming atmosphere. Although navigating with strollers or wheelchairs can be challenging due to small elevators and stairs, the inclusive environment compensates for these minor inconveniences. Pets are also welcome, further adding to the family-friendly experience.
For those interested in nightlife, the hotel's central location offers easy access to restaurants, bars and late-night venues. However, thin walls and noise from neighboring guests can disrupt sleep, making it less ideal for noise-sensitive individuals.
Overall, Hotel Horizonte is an ideal choice for budget travelers looking for a central, clean and friendly accommodation option. Despite some areas needing improvement, particularly in room maintenance and WiFi reliability, the hotel's strategic location and attentive staff make it a strong candidate for a comfortable and convenient stay in Santa Cruz de Tenerife.
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While the hotel does not provide in-house breakfast, guests appreciate the numerous nearby eateries, including Hamburgueseria Royal and various bars and cafes, which offer reasonably priced and satisfying morning meals. The lack of an in-house bar service is partly compensated by amenities like a coffee machine and a snack fridge, complemented by a helpful 24-hour reception staff that enhances guests' sense of security and service.
The rooms at Hotel Horizonte cater to budget-conscious travelers with their cleanliness, spaciousness and amenities such as mini-fridges and comfortable beds. Despite the positive aspects, some areas require improvement. Issues with outdated furniture, humidity, faulty bathroom fixtures and noise isolation are frequently pointed out. While some guests find the room conditions adequate for short stays, others experience inconsistencies in maintenance and room quality with occasional problems like unpleasant odors and non-functional amenities.
Cleanliness receives mixed reviews with many appreciating the daily housekeeping and helpful cleaning staff, but some guests report issues such as mold in bathrooms and general deterioration in facilities. The hotel's efforts to maintain cleanliness may need bolstering, particularly in common areas and bathrooms.
Exceptionally friendly and professional staff are a standout feature, consistently enhancing the guest experience. Receptionists are known for their warm welcomes and helpfulness, including providing detailed local information. Despite a few isolated incidents of less satisfactory service, the overwhelmingly positive interactions with the staff contribute significantly to the hotel's appeal.
The hotel's WiFi service presents a range of experiences from good connectivity to frequent issues with reliability and speed, particularly in guest rooms. While some find the WiFi strong and sufficient for essential tasks, many others report it as weak or unreliable.
Parking is a notable challenge due to the hotel's urban setting. Street parking is difficult, but the hotel offers a reasonably priced private parking option nearby. Although this alternative requires some effort to navigate, it provides a viable solution to the parking dilemma.
Families find the hotel accommodating with its family-oriented amenities and welcoming atmosphere. Although navigating with strollers or wheelchairs can be challenging due to small elevators and stairs, the inclusive environment compensates for these minor inconveniences. Pets are also welcome, further adding to the family-friendly experience.
For those interested in nightlife, the hotel's central location offers easy access to restaurants, bars and late-night venues. However, thin walls and noise from neighboring guests can disrupt sleep, making it less ideal for noise-sensitive individuals.
Overall, Hotel Horizonte is an ideal choice for budget travelers looking for a central, clean and friendly accommodation option. Despite some areas needing improvement, particularly in room maintenance and WiFi reliability, the hotel's strategic location and attentive staff make it a strong candidate for a comfortable and convenient stay in Santa Cruz de Tenerife.
Family Friendly Hotel
While specific family amenities aren't detailed, its budget-friendly nature may appeal to families looking for affordable accommodations.
Business Hotel
This budget hotel is close to the port and shopping zones. It's best for business travelers who need access to public transport.
Cheap Hotel
Most of the 199 rooms at this budget Hotel in Palma have beautiful views of the sea and the swimming pool; many have terraces and are equipped with telephone, satellite TV, bathroom and safe.
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Guest Reviews
Hotel Horizonte enjoys a splendid location in the heart of Santa Cruz de Tenerife, making it a convenient hub for both leisure and business travelers. Nestled near the port, main streets and squares, it offers guests easy access to shops, restaurants, banks, parks and public transportation options. Visitors appreciate its proximity to significant spots like Plaza España, supermarkets and the beach, all within walking distance. Despite being in a bustling area, the hotel is situated on a quiet street, providing a peaceful retreat from the city's vibrant energy.
Guests frequently highlight the hotel's central position, which allows hassle-free explorations on foot. The surrounding area is rich with amenities, including cafes, bakeries, grocery stores and leisure spots, ensuring that everything one might need is always within reach. The neighborhood's blend of accessibility and tranquility adds to the hotel's appeal.
Furthermore, Hotel Horizonte's location stands out for its excellent value for money. Clean rooms, friendly staff and consistent quality service complement its prime location. Whether for short stays or extended visits, its strategic positioning proves ideal for enjoying the cultural and tourist attractions of Santa Cruz. Overall, the hotel's central situation garners consistent praise for making guests' stays both comfortable and incredibly convenient.
Hotel Horizonte, situated in a central location, offers a variety of nearby options for breakfast despite not providing an in-house breakfast service. Guests have highlighted the proximity to several eateries with Hamburgueseria Royal being notably praised for both its service and food. Just a block and a half away, this spot is a convenient alternative for guests seeking a morning meal.
Moreover, visitors can enjoy a reasonably priced breakfast for around five euros at a pastry shop located just a street away. The area surrounding the hotel is bustling with charming bars and cafes, ensuring that guests have multiple choices to enjoy their breakfast.
Although some find the lack of an in-house breakfast and bar service below their expectations, the hotel does compensate with amenities like a coffee machine and a snack fridge. An added benefit, as appreciated by many, is the 24-hour reception staff who contribute to a sense of security and service throughout the stay.
In conclusion, while Hotel Horizonte may not offer breakfast on-site, it leverages its location to provide guests with a plethora of nearby breakfast options, ensuring a satisfactory start to their day.
Hotel Horizonte offers a mixed experience that caters to those seeking a budget-friendly stay. Positively, the rooms are frequently praised for their cleanliness with daily housekeeping maintaining a tidy environment. Many visitors find the rooms to be spacious with some accommodating larger groups comfortably. The presence of amenities such as mini-fridges and sofas in some rooms is appreciated, enhancing the convenience for guests.
Comfortable beds and a quiet location, despite the centrality, are highlighted. Proximity to numerous bars, restaurants and shops makes the hotel an attractive option for travelers wanting to explore the local area. Spacious family rooms and functional furniture add to the positive aspects, making it a practical choice for short stays. The staff, both at reception and in housekeeping, are known for their friendliness and helpfulness, adding to the overall positive experience.
However, the hotel’s age and lack of maintenance are notable drawbacks. Many reviews mention outdated, worn-out furniture and several rooms suffer from issues such as humidity, faulty bathroom fixtures and poor lighting. Noise isolation is a common problem; thin walls result in disruptions from neighboring rooms and external sounds. The state of the bathrooms often falls short of guests' expectations with mentions of mold, broken fixtures and general deterioration.
Room conditions vary significantly with some visitors finding unexpected issues such as unpleasant odors, poor cleanliness upon arrival and non-functional amenities like fridges or air conditioning. The elevators are described as narrow and parking is reportedly difficult. Although some rooms were better than anticipated and adequately met guest needs for a short-term stay, the overall inconsistency in room quality and upkeep is a recurrent theme.
In summary, Hotel Horizonte is ideal for budget-conscious travelers looking for a clean, spacious room with basic amenities and a central location. However, potential guests should temper their expectations regarding the condition and maintenance of the rooms and facilities.
Nestled in a prime location, 'Hotel Horizonte' offers a mixed bag of experiences when it comes to the comfort of its beds. Guests have often highlighted the beds as very comfortable with some even praising the new and firm mattresses for providing a restful night's sleep. Many reviews frequently describe the beds as comfortable, decent and very good, indicating that the hotel generally maintains a satisfactory comfort level for its guests.
However, there are also numerous mentions of discomfort regarding some of the beds. Issues like worn-out and sunken mattresses, hard or flat pillows and even beds that were not properly anchored have been pointed out. The comfort of the bedding seems inconsistent with some guests finding the mattress and pillows to be uncomfortable, while others describe the bedding as sufficient for the price.
Despite these mixed reviews, the overall sentiment veers towards a good quality-price ratio, making Hotel Horizonte a viable option for budget travelers. The friendly staff and the overall cleanliness of the rooms, combined with regular towel changes and other amenities, contribute to a generally positive stay experience. Nonetheless, prospective guests might want to manage their expectations regarding bed comfort, as the experience could vary.
Hotel Horizonte has received a mix of reviews regarding its cleanliness. Many guests appreciated the high level of cleanliness, noting that rooms are clean and the hotel overall is very clean. Positive points include daily room cleaning, frequent towel changes and the accommodation's good smell. Reviewers also mentioned that the cleaning staff is helpful and accommodating.
Despite these positive remarks, a significant number of guests pointed out issues, particularly in the bathrooms. Criticisms focused on mold, rust in bathtubs and the presence of hair from previous occupants. Some guests found the bathrooms and other common areas not thoroughly cleaned, reporting issues like dirty floors, stained bed linens and general poor hygiene. Additionally, several reviews mentioned outdated facilities and worn-out furniture detracting from the overall experience.
In summary, while Hotel Horizonte seems to maintain a generally acceptable standard of cleanliness in many areas, there are recurring issues, especially in the bathrooms, that indicate a need for improvement to meet all guests' expectations fully.
Hotel Horizonte stands out for its exceptionally friendly and competent staff, a feature consistently highlighted by guests. The receptionists are praised for their warm welcome and always accommodating demeanor with some going above and beyond to fulfill specific requests efficiently. The night receptionists, particularly Yamal, have garnered recognition for their kindness and helpfulness at all hours. Moreover, the cleaning and maintenance staff are noted for their thoroughness and consistent attention to cleanliness.
Many guests commend the staff for their professional and attentive service, including their prompt responses and willingness to provide detailed information about local amenities, such as PCR testing locations and dining recommendations. This courteous attitude is evident across all levels of staff interaction, from check-in to checkout, positively affecting the overall guest experience.
While a few reviews mention isolated incidents of less satisfactory service, the overwhelming sentiment is one of a friendly, polite and helpful team that actively enhances the appeal of the hotel. Such consistent positive interactions make Hotel Horizonte a welcoming choice for travelers seeking attentive and personable service during their stay.
Hotel Horizonte's WiFi receives mixed reviews from guests with a range of experiences reported. On the positive side, several guests highlighted strong and good WiFi signals, noting that it worked very well and was even reliable enough for important tasks like online exams. Some reviews mentioned the WiFi as being decent and very good, suggesting that, at its best, the connection can be satisfactory.
However, the negative feedback dominates with many guests describing the WiFi as weak, unreliable or even unusable in certain areas of the hotel. Some pointed out that the internet was intermittent in their rooms and others mentioned that the WiFi was only available at the reception and was slow. Complaints about non-existent and abysmal WiFi quality were common with some guests stating that the connection leaves much to be desired or did not work properly.
Overall, while there are moments of good connectivity, the consistency and reliability of Hotel Horizonte's WiFi seem to be problematic for many guests.
Hotel Horizonte's parking situation seems to evoke a mixed bag of experiences among its guests. Located in an area where parking can be particularly challenging, the hotel does not offer free on-site parking, which can be a considerable inconvenience for those arriving by car. Guests often found street parking to be nearly impossible due to limited availability with narrow streets and full parking slots making the search for a spot quite intense and exhausting.
However, to mitigate these issues, the hotel provides an option for private parking, albeit for a fee of around €8 per day. This parking is situated a few streets away from the hotel and includes options like an underground parking lot. Guests noted that while this parking arrangement is not within the hotel premises and can be somewhat tricky to navigate, it offers a viable alternative to the difficult street parking. The parking spaces, although scarce and sometimes complicated to access, are found to be fairly cheap and within reasonable walking distance from the hotel.
Additionally, there are nearby public parking garages, such as the Plaza Parking Garage and others near Plaza Espana, though these can be pricey and often full. Some guests appreciated the convenience of these facilities, despite the extra cost.
Overall, while parking at Hotel Horizonte is far from straightforward, the provided alternatives do offer some relief for those who plan accordingly. The extra effort to secure a parking spot might be worth it if the central location and other amenities of the hotel meet travelers’ needs.
Hotel Horizonte shines as an excellent destination for families. The establishment is particularly suited for those traveling with children, evident from its family-oriented amenities and services. Families have praised the family rooms, though some found them a bit small. The hotel staff is attentive and responsive, quickly accommodating requests to ensure a pleasant stay for younger guests. The hotel's atmosphere and facilities make it an ideal spot for families seeking a functional and welcoming environment. Though navigating with a baby stroller or wheelchair can be challenging due to small elevators and room stairs, these minor inconveniences are outweighed by the overall family-friendly experience. Pets are also welcome, adding to the hotel's inclusive and homely feel. Despite some limitations, Hotel Horizonte successfully caters to the needs of families, positioning itself as a very good choice for those holidaying with children.
Hotel Horizonte, situated in a central area, offers a convenient location close to the vibrant nightlife of Santa Cruz. Guests can enjoy easy walks to nearby restaurants, bars and late-night venues, making it an ideal spot for those looking to experience local dining and entertainment options.
Furthermore, the proximity to parks and the buzzing streets adds to its appeal for those wanting to explore the city's social scene. However, potential visitors should be aware of recurring noise issues, particularly at night. Thin walls and neighboring guests can contribute to a noisy environment, affecting sleep quality. While some guests have found it quiet in the evening and at night, others noted it to be very loud due to nocturnal noises from other rooms and the busy streets.
In summary, Hotel Horizonte is perfect for nightlife enthusiasts looking to be in the heart of the action, though those sensitive to noise might find the nighttime disturbances a drawback.
Hotel Horizonte stands out for its exceptional value for money, making it a favored choice for business travelers on a budget. Located just five minutes from the port, its prime location is highly appreciated. The calm environment and professional staff contribute to a pleasant stay, especially for short business trips. Rooms are spacious and some even feature a desk, catering specifically to the needs of business travelers.
While it may serve better as an option for an overnight stay, its facilities include a separate area designated for business activities and access to a nearby gym. Thus, despite occasional issues with the stability of the WiFi, Hotel Horizonte offers worthwhile accommodations for those seeking economical and practical lodgings for their work visits.
Hotel Horizonte is known for its dog-friendly policies, making it a suitable choice for pet owners. Pets are warmly welcomed and accepted with many guests appreciating the accommodation's flexible pet policy. Dogs seem to enjoy their stay at the hotel as well. However, potential visitors should be aware that some reviews mention issues with room cleanliness and humidity, which might affect the overall comfort of the stay. Despite this, the fact that pets are allowed remains a notable positive aspect for those traveling with their furry companions.
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Location
Guests frequently highlight the hotel's central position, which allows hassle-free explorations on foot. The surrounding area is rich with amenities, including cafes, bakeries, grocery stores and leisure spots, ensuring that everything one might need is always within reach. The neighborhood's blend of accessibility and tranquility adds to the hotel's appeal.
Furthermore, Hotel Horizonte's location stands out for its excellent value for money. Clean rooms, friendly staff and consistent quality service complement its prime location. Whether for short stays or extended visits, its strategic positioning proves ideal for enjoying the cultural and tourist attractions of Santa Cruz. Overall, the hotel's central situation garners consistent praise for making guests' stays both comfortable and incredibly convenient.
Breakfast
Moreover, visitors can enjoy a reasonably priced breakfast for around five euros at a pastry shop located just a street away. The area surrounding the hotel is bustling with charming bars and cafes, ensuring that guests have multiple choices to enjoy their breakfast.
Although some find the lack of an in-house breakfast and bar service below their expectations, the hotel does compensate with amenities like a coffee machine and a snack fridge. An added benefit, as appreciated by many, is the 24-hour reception staff who contribute to a sense of security and service throughout the stay.
In conclusion, while Hotel Horizonte may not offer breakfast on-site, it leverages its location to provide guests with a plethora of nearby breakfast options, ensuring a satisfactory start to their day.
Rooms
Comfortable beds and a quiet location, despite the centrality, are highlighted. Proximity to numerous bars, restaurants and shops makes the hotel an attractive option for travelers wanting to explore the local area. Spacious family rooms and functional furniture add to the positive aspects, making it a practical choice for short stays. The staff, both at reception and in housekeeping, are known for their friendliness and helpfulness, adding to the overall positive experience.
However, the hotel’s age and lack of maintenance are notable drawbacks. Many reviews mention outdated, worn-out furniture and several rooms suffer from issues such as humidity, faulty bathroom fixtures and poor lighting. Noise isolation is a common problem; thin walls result in disruptions from neighboring rooms and external sounds. The state of the bathrooms often falls short of guests' expectations with mentions of mold, broken fixtures and general deterioration.
Room conditions vary significantly with some visitors finding unexpected issues such as unpleasant odors, poor cleanliness upon arrival and non-functional amenities like fridges or air conditioning. The elevators are described as narrow and parking is reportedly difficult. Although some rooms were better than anticipated and adequately met guest needs for a short-term stay, the overall inconsistency in room quality and upkeep is a recurrent theme.
In summary, Hotel Horizonte is ideal for budget-conscious travelers looking for a clean, spacious room with basic amenities and a central location. However, potential guests should temper their expectations regarding the condition and maintenance of the rooms and facilities.
Beds
However, there are also numerous mentions of discomfort regarding some of the beds. Issues like worn-out and sunken mattresses, hard or flat pillows and even beds that were not properly anchored have been pointed out. The comfort of the bedding seems inconsistent with some guests finding the mattress and pillows to be uncomfortable, while others describe the bedding as sufficient for the price.
Despite these mixed reviews, the overall sentiment veers towards a good quality-price ratio, making Hotel Horizonte a viable option for budget travelers. The friendly staff and the overall cleanliness of the rooms, combined with regular towel changes and other amenities, contribute to a generally positive stay experience. Nonetheless, prospective guests might want to manage their expectations regarding bed comfort, as the experience could vary.
Cleanliness
Despite these positive remarks, a significant number of guests pointed out issues, particularly in the bathrooms. Criticisms focused on mold, rust in bathtubs and the presence of hair from previous occupants. Some guests found the bathrooms and other common areas not thoroughly cleaned, reporting issues like dirty floors, stained bed linens and general poor hygiene. Additionally, several reviews mentioned outdated facilities and worn-out furniture detracting from the overall experience.
In summary, while Hotel Horizonte seems to maintain a generally acceptable standard of cleanliness in many areas, there are recurring issues, especially in the bathrooms, that indicate a need for improvement to meet all guests' expectations fully.
Staff
Many guests commend the staff for their professional and attentive service, including their prompt responses and willingness to provide detailed information about local amenities, such as PCR testing locations and dining recommendations. This courteous attitude is evident across all levels of staff interaction, from check-in to checkout, positively affecting the overall guest experience.
While a few reviews mention isolated incidents of less satisfactory service, the overwhelming sentiment is one of a friendly, polite and helpful team that actively enhances the appeal of the hotel. Such consistent positive interactions make Hotel Horizonte a welcoming choice for travelers seeking attentive and personable service during their stay.
Wi-Fi
However, the negative feedback dominates with many guests describing the WiFi as weak, unreliable or even unusable in certain areas of the hotel. Some pointed out that the internet was intermittent in their rooms and others mentioned that the WiFi was only available at the reception and was slow. Complaints about non-existent and abysmal WiFi quality were common with some guests stating that the connection leaves much to be desired or did not work properly.
Overall, while there are moments of good connectivity, the consistency and reliability of Hotel Horizonte's WiFi seem to be problematic for many guests.
Parking
However, to mitigate these issues, the hotel provides an option for private parking, albeit for a fee of around €8 per day. This parking is situated a few streets away from the hotel and includes options like an underground parking lot. Guests noted that while this parking arrangement is not within the hotel premises and can be somewhat tricky to navigate, it offers a viable alternative to the difficult street parking. The parking spaces, although scarce and sometimes complicated to access, are found to be fairly cheap and within reasonable walking distance from the hotel.
Additionally, there are nearby public parking garages, such as the Plaza Parking Garage and others near Plaza Espana, though these can be pricey and often full. Some guests appreciated the convenience of these facilities, despite the extra cost.
Overall, while parking at Hotel Horizonte is far from straightforward, the provided alternatives do offer some relief for those who plan accordingly. The extra effort to secure a parking spot might be worth it if the central location and other amenities of the hotel meet travelers’ needs.
Family
Nightlife
Furthermore, the proximity to parks and the buzzing streets adds to its appeal for those wanting to explore the city's social scene. However, potential visitors should be aware of recurring noise issues, particularly at night. Thin walls and neighboring guests can contribute to a noisy environment, affecting sleep quality. While some guests have found it quiet in the evening and at night, others noted it to be very loud due to nocturnal noises from other rooms and the busy streets.
In summary, Hotel Horizonte is perfect for nightlife enthusiasts looking to be in the heart of the action, though those sensitive to noise might find the nighttime disturbances a drawback.
Business
While it may serve better as an option for an overnight stay, its facilities include a separate area designated for business activities and access to a nearby gym. Thus, despite occasional issues with the stability of the WiFi, Hotel Horizonte offers worthwhile accommodations for those seeking economical and practical lodgings for their work visits.
Dog Friendly
No, Hotel Horizonte doesn't have any pool.
No, a spa isn't available at Hotel Horizonte.
Yes, Hotel Horizonte welcomes dogs.
Yes, parking facilities are available at Hotel Horizonte.
No, Hotel Horizonte doesn't have a gym.
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