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Summary of reviewsHotel Plovdiv offers a strategic location for travelers seeking easy access to Berlin-Brandenburg Airport, positioned in a quiet area on the outskirts of Berlin. Guests appreciate the peaceful neighborhood and proximity to public transport options, including a nearby S-Bahn station and a bus stop right at the hotel. The convenient shuttle service for airport transfers further enhances its appeal. The hotel features large, clean rooms with comfortable beds and well-maintained bathrooms, particularly in its newer sections, contributing positively to a restful stay.
The breakfast experience at Hotel Plovdiv receives positive feedback for its variety, quality, and accommodating staff. Guests enjoy the fresh and plentiful offerings, appreciating the personalized service that often exceeds expectations. The breakfast is included in the stay, adding good value for money. However, some guests note room for improvement regarding dietary options and flexibility in breakfast hours.
While the newly built sections of the hotel are praised for cleanliness and modern amenities, other areas of the property show signs of neglect with dusty conditions and outdated facilities. Reviews suggest that renovation efforts could significantly improve the experience. Despite cleanliness concerns, many guests find the hotel's ambiance charming and nostalgic.
The friendliness and helpfulness of the staff at Hotel Plovdiv are often highlighted, enhancing the overall atmosphere. While some guests experience communication challenges at reception, the multilingual abilities of staff members have created positive interactions, particularly for Russian and Romanian-speaking guests.
The hotel faces notable challenges with its Wi-Fi service, which guests frequently criticize for poor connectivity. Issues with internet access and non-functional amenities like TVs sometimes lead to dissatisfaction.
In terms of bedding, the comfort of beds is highly valued by some guests, although there are reports of wear and tear, such as sagging mattresses and less than pristine linens. Addressing these concerns could improve the experience for future visitors.
Overall, Hotel Plovdiv presents an appealing option for travelers prioritizing airport proximity and a tranquil setting, with certain areas requiring attention to meet broader guest expectations.
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