InfoSummary of reviewsHARRIS Resort Barelang Batam is a serene destination ideal for travelers seeking tranquility away from city life. Its stunning location offers picturesque views of the sea and proximity to the iconic Barelang Bridge, attracting honeymooners and relaxation seekers alike. The resort provides easy access to seafood restaurants and local attractions, and offers convenient transportation options like shuttles and golf carts.
Visitors consistently praise the resort's staff for their warmth and attentiveness, enhancing guest experiences with their accommodating nature. Families, in particular, appreciate the child-friendly amenities including spacious grounds, playful pool areas, and lively activities that keep the little ones entertained. However, there are occasional concerns about staffing levels during busy weekends and limitations in English proficiency affecting communication at times.
The resort's rooms are spacious, clean, and comfortable, offering beautiful views. Guests enjoy the inviting swimming pools and well-maintained gardens. However, some maintenance issues such as outdated amenities, cleanliness in certain areas, and the need for improved room hygiene have been noted. Efforts to enhance the maintenance of the pool and beach areas could further elevate guest satisfaction.
Dining at the resort is a mixed experience. While there are some positive remarks about reasonably priced food and drinks, including an extensive breakfast buffet, improvements in food quality, service, and menu variety are desired. Enhancing the dining options, particularly in the Rock Salt Café and providing more diverse choices, could significantly enrich the culinary experience.
Overall, HARRIS Resort Barelang Batam is a charming retreat where guests can revel in a lovely setting with excellent facilities for families, singles, and couples. With a focus on addressing certain areas of service and maintenance, the resort has the potential to provide an even more satisfying and memorable stay. Show more
