Info
Summary of reviewsAurora Hotel, situated in the bustling heart of Ribeirão Preto, offers guests a prime location with easy access to key city landmarks such as the bus station, Municipal Market, Pinguim brewery and Theatro Pedro II. The convenience of shops, restaurants and bars nearby makes it an attractive choice, though safety concerns in the surrounding area, especially at night, are occasionally noted without significant noise disturbances in the rooms.
The hotel's breakfast is frequently praised for its variety and freshness, served in a charming and clean atmosphere. Guests enjoy its offering of fruits, breads, cakes and other treats with the accommodating staff ensuring a pleasant dining experience. The breakfast service falls short at times with issues like delays in replenishing items, limited dietary options and occasional cold or stale food, yet overall, it remains a valued aspect of a guest’s stay.
Room experiences at Aurora Hotel are varied with renovated rooms providing modern amenities, cleanliness and comfort, including large, comfortable beds and well-maintained bathrooms. However, some rooms are outdated and suffer from poor ventilation, musty smells and inadequate facilities. Guests typically find the renovated rooms more satisfactory and recommend requesting these for the best experience.
Aurora Hotel maintains commendable cleanliness with many guests praising its hygiene standards, clean rooms and fresh-smelling common areas. Nonetheless, inconsistencies such as construction dust, dirty utensils and occasional insect sightings detract from this otherwise positive feedback.
The hotel’s staff consistently receives high praise for their politeness, friendliness and helpfulness, particularly the reception team and valet service. Instances of inefficiency and occasional rudeness do not overshadow the overall positive impression of the staff’s dedication and attentiveness.
The hotel’s Wi-Fi service presents a mixed bag with some guests enjoying stable and robust connections, while others experience significant connectivity issues, particularly on upper floors with slow speeds and frequent dropouts.
Parking at Aurora Hotel is secure and convenient for some guests, yet many find the facilities tight, cluttered and difficult to navigate, highlighting a need for better organization and increased capacity to address these challenges.
Families visiting the hotel receive varied experiences; while some appreciate kid-friendly accommodations, others highlight the less family-oriented atmosphere and the noise from avenue-facing rooms. However, the affordable rates and the friendly, helpful staff make it a reasonable option for short family stays.
In summary, Aurora Hotel combines a central location, friendly staff, comfortable renovated rooms and a delightful breakfast to create a generally positive guest experience. However, safety concerns in the surrounding area, inconsistent room quality and parking challenges are notable drawbacks that future guests should consider.
Show moreRead review summaries for all categories
Categories
