Hotel Laitau
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Summary of reviewsHotel Laitau in Setúbal garners positive feedback across various categories, making it a favored choice among travelers. The hotel is ideally located in a quiet area, approximately a 10-minute walk from the city center, offering easy access to Setúbal's historical sites, beaches, restaurants, cafes and shops. Parking is generally convenient and the area is well-connected to public transport, making access to Lisbon airport and major highways straightforward.
Guests laud the hotel for its excellent value, clean accommodations and a well-regarded breakfast. The breakfast buffet is appreciated for its variety and quality, featuring fresh fruit, yogurt, bread, pastries and both hot and cold options, which are regularly replenished by attentive staff.
The guest rooms are notable for their spaciousness and cleanliness, equipped with comfortable beds, air conditioning and terraces. Family suites are particularly well-received, providing ample space and comfort for larger groups. Although some rooms have been mentioned as slightly noisy or needing updates, the overall sentiment remains positive.
Cleanliness is a standout feature with guests consistently praising the immaculate state of the rooms and common areas. Daily housekeeping ensures a spotless environment, further enhancing the comfortable stay.
The staff at Hotel Laitau receive high praise for their friendliness and professionalism, contributing significantly to a warm and welcoming atmosphere. Special mentions of individual staff members highlight their dedication to providing exceptional service.
While the Wi-Fi receives mixed reviews with some guests experiencing stable connections and others encountering issues, the overall consensus leans positive. Similarly, the parking situation, although praised for having multiple free options, suffers from limited space, which can be an inconvenience.
For families, Hotel Laitau excels by offering spacious family rooms, play areas and thoughtful amenities like kettles for making baby formula. The hotel is also pet-friendly, welcoming pets without extra costs and providing dedicated areas for their comfort.
Business travelers find the hotel to be a solid choice due to its clean, spacious rooms, conducive workspaces and overall value for money. The supportive staff and suitable amenities further complement this experience.
In conclusion, Hotel Laitau stands out for its strategic location, clean and spacious accommodations, excellent staff and family and pet-friendly amenities, providing a comfortable and enjoyable stay for a variety of travelers.
Categories
Guests laud the hotel for its excellent value, clean accommodations and a well-regarded breakfast. The breakfast buffet is appreciated for its variety and quality, featuring fresh fruit, yogurt, bread, pastries and both hot and cold options, which are regularly replenished by attentive staff.
The guest rooms are notable for their spaciousness and cleanliness, equipped with comfortable beds, air conditioning and terraces. Family suites are particularly well-received, providing ample space and comfort for larger groups. Although some rooms have been mentioned as slightly noisy or needing updates, the overall sentiment remains positive.
Cleanliness is a standout feature with guests consistently praising the immaculate state of the rooms and common areas. Daily housekeeping ensures a spotless environment, further enhancing the comfortable stay.
The staff at Hotel Laitau receive high praise for their friendliness and professionalism, contributing significantly to a warm and welcoming atmosphere. Special mentions of individual staff members highlight their dedication to providing exceptional service.
While the Wi-Fi receives mixed reviews with some guests experiencing stable connections and others encountering issues, the overall consensus leans positive. Similarly, the parking situation, although praised for having multiple free options, suffers from limited space, which can be an inconvenience.
For families, Hotel Laitau excels by offering spacious family rooms, play areas and thoughtful amenities like kettles for making baby formula. The hotel is also pet-friendly, welcoming pets without extra costs and providing dedicated areas for their comfort.
Business travelers find the hotel to be a solid choice due to its clean, spacious rooms, conducive workspaces and overall value for money. The supportive staff and suitable amenities further complement this experience.
In conclusion, Hotel Laitau stands out for its strategic location, clean and spacious accommodations, excellent staff and family and pet-friendly amenities, providing a comfortable and enjoyable stay for a variety of travelers.
Family Friendly Hotel
This hotel offers family suites and rooms with options for double or twin beds. It includes amenities such as a restaurant and bar. It is considered one of the best family-friendly hotels in Setúbal.
Dog Friendly Hotel
This hotel is a comfortable option for guests traveling with dogs. The hotel offers practical amenities and a convenient location, making it a suitable choice for pet owners.
Business Hotel
Hotel Laitau is listed among the top business hotels in Setúbal. It provides free parking and car chargers, which are great for business travelers.
Hotel with Parking
This hotel offers parking and is well-rated for its location, cleanliness, and service. It provides a comfortable and relaxing environment.
EV charging stations
Accessible Hotel
Hotel Laitau is entirely wheelchair accessible and provides disabled access rooms with roll-in showers, shower chairs, adapted baths, lowered sinks, and toilets with grab rails. The upper floors are accessible by lift, and accessible parking is available. The hotel also has bathroom emergency pull cords and assistive listening devices.
Hotel with EV Charging Stations
Hotel Laitau provides an electric vehicle charging station for its guests. This facility makes it a convenient option for travelers with electric cars seeking accommodation in Setubal.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
About Hotel Laitau
License: 1574/RNET
Guest Reviews
Location
Despite being slightly away from the bustling center, the hotel provides a tranquil stay without heavy traffic, which visitors value. Parking is generally easy to find nearby and the quiet surroundings enhance the comfort of guests. Those looking to explore the natural beauty of Setúbal, including its beautiful parks and beaches, will find this location particularly favorable.
Furthermore, the hotel offers good value for money with clean accommodations and a well-regarded included breakfast. The staff receives praise for their friendliness and efficient service. Overall, Hotel Laitau is seen as an excellent base for both leisure and business travelers looking to experience the charm of Setúbal while enjoying a peaceful stay close to the city's main attractions.
Breakfast
Several reviews mentioned the breakfast buffet as being very complete and satisfying with phrases like hearty, generous and well-appointed underscoring its appeal. The staff's attentiveness and the freshness of the offerings were also commonly cited, contributing to a pleasant breakfast experience.
However, a handful of reviews indicated areas for improvement. Some guests found the breakfast to have limited variety and mentioned repetition in the menu. A few noted the quality of some items, such as scrambled eggs and breakfast juices, could be better. Despite these minor criticisms, the overall consensus remains positive with the majority of guests expressing contentment with the range and quality of the breakfast provided at Hotel Laitau.
Rooms
The hotel offers rooms equipped with comfortable beds, ample storage space and excellent amenities such as air conditioning and terraces. Some rooms boast magnificent terraces and even panoramic views, which provide a pleasant outdoor space for relaxation. The family suites, in particular, get high marks for their size and ability to comfortably accommodate larger groups.
However, while the majority of rooms are praised for their quietness, comfort and modern features, there are mentions of occasional noise and outdated decor in some rooms. Some guests found their rooms to be a bit noisy, especially those located next to or above the street and others felt the rooms could benefit from more ventilation or updating.
Despite these minor drawbacks, the overall sentiment suggests that Hotel Laitau offers good value for money with numerous guests enjoying the balance of space, cleanliness and comfort provided by the accommodations. The combination of spacious rooms, comfortable bedding and a good breakfast highlights Hotel Laitau as a reasonable choice for a pleasant stay.
Beds
However, not all reviews were complimentary. Some guests encountered issues such as springs sticking out of mattresses, thin or hard mattresses and even some very uncomfortable beds. It appears sofa beds and extra beds did not meet the same comfort standards as the main beds. Moreover, a few guests noted that some beds felt small with a couple mentioning designs that seemed tired or in need of improvement.
For short stays, however, the consensus leans towards a generally comfortable experience with clean and neat bedding frequently mentioned. The occasional grievances suggest an inconsistency that might affect guest experience but does not overshadow the overall positive feedback on bed comfort.
Cleanliness
The meticulous cleaning standards extend to daily housekeeping services that ensure rooms are kept spotless. This attention to detail is paired with courteous and attentive staff, further elevating the guest experience. The hotel’s cleanliness, combined with its convenient location and good value for the price, makes it a favored choice among travelers. While the majority of reviews are overwhelmingly positive, there are occasional mentions of minor cleanliness issues in specific areas, such as bathroom grout or stale smells in some rooms. However, these instances appear to be exceptions rather than the norm.
Overall, Hotel Laitau stands out for its high cleanliness standards, making it a reliable and comfortable option for visitors looking for a well-maintained place to stay.
Staff
The reception staff, particularly, receive numerous accolades for their warm and accommodating nature with special mentions of individuals like Bernardo Dias who went above and beyond to assist guests. Reviewers also note the staff’s readiness to provide helpful local recommendations and their attentiveness to specific guest needs, promptly addressing any issues that arise.
The hotel enjoys a strategic location close to the city center, complemented by free parking which guests find convenient. The overall atmosphere of Hotel Laitau is not only clean and comfortable but also accompanied by a highly responsive and courteous staff. This exceptional customer service extends to accommodating late-night food orders and being pet-friendly, making the stay enjoyable for all types of travelers.
In summary, Hotel Laitau stands out for its consistently friendly, attentive and professional staff, creating a welcoming environment that enhances the overall guest experience.
Wi-Fi
Parking
However, there are notable concerns about the limited parking spaces both in the garage and around the hotel premises. The small and sometimes narrow garage spaces pose a challenge for maneuvering and some guests had difficulty finding parking with the hotel's parking often being full. Public parking around the hotel offers an alternative, though the limited number of spots can still be an issue. Overall, while the hotel provides several parking options, the limited capacity can result in occasional inconvenience.
Family
The children's play areas, both in the rooms and near common facilities like the cafeteria, add to the family-friendly environment. Guests have praised the small but thoughtful details, such as kettles in the corridor, ideal for making baby formula or quick snacks. For families traveling with pets, the pet-friendly policy is a definite plus.
Despite some minor issues like a small garage and limited space, the hotel receives high marks for cleanliness and the attentiveness of the staff. The overall vibe is welcoming and comfortable, making it a suitable option for family trips. Hotel Laitau stands out as a reliable and convenient choice for those traveling with kids, ensuring a pleasant stay for all family members.
Business
The rooms are particularly lauded for their cleanliness and functional amenities, including a sizeable bathroom with a bathtub and shower and a table for computer work, ensuring a productive stay. Additionally, the excellent quality-to-price ratio makes it a great value for money. The location is also favorable for business activities, providing good amenities tailored for business needs. Friendly staff and a business-oriented environment round out the positive highlights for those visiting Hotel Laitau for work.
Dog Friendly
The hotel staff receives high praise for their accommodating and friendly attitude towards pets, ensuring that both the pets and their owners feel at home. The convenience extends to the practicalities of pet travel, as pets can be transported around the main farm and even within the hotel premises.
Guests also appreciate the hotel's prime location, highlighting the easy access to some of the best beaches, perfect for enjoying a day out with their dogs. The hotel's facilities, including a private park and great parking area, further enhance the experience for pet owners.
Despite occasional mentions of pets barking, the overall atmosphere is noted to be very dog-friendly, making it a great option for families traveling with pets. The clean and well-located establishment continues to improve its dog policies every year, reinforcing its reputation as a pet-friendly destination.
No, Hotel Laitau doesn't have any pool.
No, a spa isn't available at Hotel Laitau.
Yes, Hotel Laitau welcomes dogs.
Yes, parking facilities are available at Hotel Laitau.
No, Hotel Laitau doesn't have a gym.
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