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Summary of reviewsHotel ibis Setubal provides a restful and tranquil environment, situated outside the bustling city center of Setubal. The location is ideal for travelers seeking peace and calm, surrounded by the scenic Tagus and Sado estuaries and it is conveniently accessible by car with ample parking. The hotel serves as a great base for exploring the wider Setubal area, including nearby beaches and the Arrábida mountain range. Despite being situated in an industrial park and somewhat distant from restaurants and shops, the serene surroundings, clean facilities and helpful staff make it a popular choice. The addition of a garden and pool enhances the relaxing atmosphere.
Breakfast at Hotel ibis Setubal is generally well-received with guests appreciating its variety, good organization and value for money, especially given the 2-star rating of the hotel. While some found the offerings limited and the cost a bit high, the inclusion of gluten-free options and specific features like a pancake machine receive positive feedback.
The dinner experience is mixed with some guests appreciating the availability of snacks and simple dishes at reasonable prices, especially given the absence of a full-service restaurant. However, the reliance on pre-cooked and microwavable meals leaves room for improvement in terms of menu diversity and meal freshness.
Guest rooms, while clean and comfortable, are noted to be small and somewhat dated with occasional issues such as air conditioning problems and subpar soundproofing. Nevertheless, the rooms are functional and well-maintained with daily cleaning services.
Cleanliness is a strong point for the hotel with numerous positive reviews praising the impeccable standards maintained in both the rooms and common areas. Daily housekeeping services and clean, comfortable beds contribute to a pleasant stay, despite occasional minor issues like outdated carpets.
The staff at Hotel ibis Setubal consistently receives high praise for their friendliness and helpfulness, significantly enhancing the overall guest experience. The welcoming and professional service, especially at the reception and from the housekeeping team, is frequently highlighted.
The free Wi-Fi is generally reliable, complementing the hotel's strong hospitality and making it convenient for guests to stay connected. Additionally, the hotel offers free parking, which is a bonus for travelers with vehicles.
The pool area is a valued feature, offering a pleasant and relaxing space with well-maintained gardens and long opening hours. While there are occasional issues with cleanliness and overcrowding, the pool is still appreciated by many guests for its calming ambiance.
Beds at the hotel receive mixed reviews; however, the general consensus leans towards comfort with many guests finding them very comfortable and well-maintained. A few negative remarks about small or saggy mattresses exist but are outweighed by positive feedback.
Accessibility at Hotel ibis Setubal is generally good with barrier-free entry, accessible parking and ground floor rooms facilitating easy access. Despite some areas needing improvement, such as room size and the availability of an elevator, the staff's efficiency and helpfulness ensure a supportive environment for all guests.
Overall, Hotel ibis Setubal is recognized for its calm and convenient location, welcoming atmosphere and excellent service standards, making it a commendable choice for travelers seeking comfort and tranquility. Show more
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Categories
Hotel near Golf Courses
Hotel ibis Setubal provides a practical base for golf travelers, being listed among hotels near Troia Golf. It is also located about 13 km from Montado Golf, allowing guests to reach multiple golf courses within a short drive.
Dog Friendly Hotel
This hotel is a reliable option for travelers with dogs. The hotel provides practical amenities and a straightforward approach to hospitality, making it a comfortable choice for guests traveling with pets.
Hotel with Swimming Pool
This hotel offers an outdoor swimming pool, a restaurant, a bar, and a terrace. It's located close to beaches, the Arrábida Natural Park, and the Sado estuary.
Outdoor Pool
Cheap Hotel
Ibis hotels are known for providing standardized, budget-friendly accommodations. This hotel offers essential amenities and services at a reasonable price, making it a practical choice for cost-conscious travelers.
Accessible Hotel
Hotel ibis Setubal is a wheelchair accessible hotel with 3 rooms specifically designed for people with reduced mobility. It offers facilities for disabled guests, including roll-in showers, shower chairs, and toilets with grab rails.
Hotel with Outdoor Pool
This hotel includes an outdoor pool, providing a refreshing swimming experience. It also features a garden and a terrace for relaxation. The hotel is located near Troia Beach.
Room Types
Standard Double RoomEach air-conditioned room features a flat-screen satellite TV, a desk and a wardrobe. The private bathroom has a shower and a hairdryer.
Standard Twin RoomEach air-conditioned room features a flat-screen satellite TV, a desk and a wardrobe. The private bathroom has a shower and a hairdryer.
About Hotel ibis Setubal
License: 322
Guest Reviews
7.9
Good
Location
Hotel ibis Setubal offers a restful retreat outside the bustling city center of Setubal, making it an ideal choice for travelers seeking tranquility. Located near the Tagus and Sado estuaries, the hotel is surrounded by peaceful, quiet areas, perfect for a relaxing stay. While the location is somewhat removed from the downtown area, it's easily accessible by car with convenient parking available. This makes it a great base for exploring the wider Setubal area, including the beautiful nearby beaches and the Arrábida mountain range. Proximity to the highway ensures easy access for those traveling from Lisbon or those en route to the Algarve. Although the hotel is situated in an industrial park and far from restaurants and shops, it remains a popular choice due to its serene environment, clean facilities and helpful staff. The garden and pool add to the appeal, offering a perfect spot to unwind. Overall, Hotel ibis Setubal provides a good value for travelers who prioritize calmness and convenience with their own transportation.
Breakfast
The breakfast at Hotel ibis Setubal has garnered a mixed response from guests with a significant leaning towards positive. Many guests highlight the breakfast's variety, describing it as "good," "hearty," "very well-organized," and "sufficient for the stay." The inclusion of gluten-free options and specific mentions of "pancakes," "fresh orange juice," and a "pancake machine" add to the appeal for some.
Several reviews emphasize value for money, noting that the breakfast is "excellent for a 2-star hotel" and "compatible with the amount paid," with some even labeling it "perfect" and "delicious." Moreover, positive remarks about the quality of products and attentive service elevate the overall experience.
However, there are mentions of shortcomings. Some guests found the breakfast "mediocre," "basic," or lacking in variety, especially in comparison to the price. Issues such as limited offerings, items not being replaced promptly and a high cost for what was available were points of contention for a few visitors.
Despite these mixed reviews, the consensus leans towards a generally positive breakfast experience, making it a notable feature of Hotel ibis Setubal.
Dinner
The dinner experience at Hotel ibis Setubal has received mixed reviews. Many guests appreciated the availability of snacks and simple dishes at the bar, which provided a good menu and reasonable prices, making it a convenient and valuable option for evening meals. Despite the absence of a full-service restaurant, the hotel staff went out of their way to prepare dinner even at late hours, which was positively noted.
However, some guests were disappointed by the limited menu and the fact that the meals were pre-cooked and microwavable. This led to concerns about the quality and value with some describing the food as expensive considering what was offered. The lack of a proper kitchen service and the reliance on frozen meals were highlighted as areas needing improvement. Though there were some negative remarks about the variety and quality of the food, the snack bar provided a useful alternative for those looking to grab a quick bite in the evening. Overall, while the dining options at Hotel ibis Setubal are convenient, there is room for enhancement in terms of menu diversity and meal freshness.
Rooms
Hotel ibis Setubal offers a mixed experience when it comes to its guest rooms. While many visitors found the rooms to be clean and comfortable, frequent comments highlight the small size and outdated decor of the accommodations. Some guests mentioned the rooms feeling cramped and in need of renovation with old paint and furniture evident in several instances. Despite their size, the rooms are often described as functional and tidy with daily cleaning service appreciated by many.
Comfortable beds were a highlight for several visitors, although there were recurring issues with air conditioning, ranging from not working at all to emitting musty odors. Soundproofing between rooms is another concern noted by guests, along with the occasional smell of tobacco or other unpleasant odors.
The bathrooms, though often small, received positive remarks for being well-equipped and clean. However, the lack of basic amenities such as a refrigerator, minibar or coffee maker was a common complaint. Some rooms also suffered from poorly sealed windows, allowing noise and cold air to enter, along with thin bedding and soft mattresses in some instances.
Overall, while the hotel manages to offer a degree of comfort and cleanliness, the small size and dated nature of the rooms are significant areas for improvement.
Beds
Beds at Hotel ibis Setubal receive mixed reviews. Many guests praise the hotel for its extremely comfortable beds, noting they are very comfortable, good, clean and even spacious in some rooms. Several reviewers specifically highlighted the comfort of the mattresses and the fact that beds often come with great bed linens and are super clean.
Not all feedback is positive, however. Some guests mentioned issues such as saggy mattresses, beds being very small, thin and uncomfortable pillows and, in certain cases, bedding that was uncomfortable or inadequate. There were also complaints about beds being noisy, small and cramped or having defects like broken springs.
Yet, the recurring theme among many reviews is the commendable comfort of the beds, which, for a significant portion of guests, seems to stand out positively compared to other hotels. Despite the few negative comments, the consensus is that the hotel mostly delivers on providing a good night's sleep with comfortable bedding.
Cleanliness
Hotel ibis Setubal has garnered numerous positive reviews regarding its cleanliness, which is frequently highlighted by guests. The hotel is consistently described as impeccably clean with many guests complimenting the flawless and excellent cleaning standards. Rooms are often mentioned as very clean, comfortable and practical and the overall structure of the hotel is noted to be clean and welcoming. Common areas and facilities, including the renovated bathrooms and green outdoor spaces, are well-maintained and clean.
Housekeeping services at the hotel receive praise for daily cleaning routines, ensuring that rooms remain fresh and tidy throughout guests' stays. Many guests enjoy the pleasant and clean atmosphere, also noting the pleasant scents throughout the property. Bed linens are described as very clean, white and soft, contributing to the overall comfort.
Although there are instances of cleanliness concerns, such as outdated rooms with dirty carpets and occasional lapses in bathroom cleanliness, these comments are outweighed by the numerous positive remarks. Despite a few areas needing attention, such as pool maintenance and the fabric of certain carpets, the hotel's cleanliness remains mostly satisfactory.
In summary, while there are a few aspects that require improvement, guests typically find Hotel ibis Setubal to be a very clean, comfortable and well-maintained establishment with excellent daily housekeeping services.
Staff
Hotel ibis Setubal consistently impresses with its friendly and helpful staff. Guests frequently highlight the welcoming and attentive service, noting that the employees make them feel at home. The staff is described as polite, kind and always ready to assist, which significantly enhances the overall experience at the hotel. Many guests praise the professionalism and high quality of service provided, including outstanding reception services and knowledgeable local recommendations. While the front desk staff stands out for their efficiency and warmth, the housekeeping team is noted for their friendliness and meticulousness.
However, a common point of frustration is the check-in process, which several guests found to be slow and occasionally disorganized. Despite this, the overwhelming majority of reviews focus on the exceptional hospitality and the friendly demeanor of the staff, emphasizing a welcoming atmosphere. The combination of attentive service, genuine kindness and professional efficiency makes Hotel ibis Setubal a commendable choice for travelers seeking comfort and warmth in their accommodation.
Wi-Fi
Nestled in the scenic town of Setubal, Hotel ibis Setubal boasts numerous positive aspects that make for a comfortable stay, especially when it comes to connectivity and service. Guests repeatedly highlight the availability of free Wi-Fi with many expressing satisfaction regarding its good bandwidth and reliable performance. Although some guests reported issues with weak signals or intermittent connectivity in certain areas, the overall sentiment leans towards a decent and dependable internet experience.
Complementing the digital amenities is a standout team of friendly and professional staff. Visitors frequently mention the welcoming reception and the helpful demeanor of the employees. This commitment to excellent customer service extends to the hotel's quick responsiveness and attentiveness to guests' needs, ensuring a pleasant stay.
In addition to its strong Wi-Fi service, the hotel also offers free parking, making it a convenient choice for travelers with vehicles. Guests also appreciate the hearty breakfast, clean rooms and comfortable beds. With accessible accommodations and an inviting atmosphere, Hotel ibis Setubal continues to earn praise for its consistent and thoughtful service.
Pool
Hotel ibis Setubal offers a pool area that receives a mix of feedback from its guests. Many reviewers highlight the pool as a pleasant and enjoyable amenity, often emphasizing the quiet, calming atmosphere and the well-maintained surrounding garden and green spaces. The pool offers long opening hours, making it convenient for a refreshing swim at various times throughout the day. Sun loungers and clean towels are provided, adding to the convenience for guests looking to relax by the pool.
Families appreciate the family-friendly nature of the pool and the provision of shaded areas, making it a suitable spot for guests of all ages. Some guests even noted the availability of the pool for evening swims and complimented its spaciousness.
However, there are some drawbacks pointed out by guests. A number of reviews mention issues with cleanliness with the pool sometimes noted as being dirty or not well-maintained. There are also concerns about mosquitoes in the pool area and occasional closures of the pool that disappointed some visitors. The pool area is described as not very large and occasionally crowded with the photos not always matching the reality.
Despite these criticisms, the pool remains a valued feature of Hotel ibis Setubal, providing a pleasant oasis for many guests during their stay.
Accessible
Hotel ibis Setubal offers a generally accessible experience for guests with disabilities, highlighted by its barrier-free entry and availability of accessible parking spaces. The hotel features handicapped accessible rooms, many of which are located on the ground floor with no steps at the entry, facilitating easy access for all visitors. A noteworthy aspect is the ground floor's easy luggage transport.
However, some areas require improvement. The rooms tend to be small and cramped and there is an absence of soundproofing which might affect the comfort level. Additionally, the parking lot is small with limited spaces available and some reviewers felt the need for more accessibility features. The lack of an elevator poses a challenge as well, despite some contradictory mentions of its availability, indicating possible communication issues regarding its use.
In terms of service, the staff is described as friendly and efficient, providing quick assistance where needed. Signs and orientation for restrooms are well marked, contributing to a more navigable environment within the establishment located on the outskirts of Setúbal.
Outdoor Pool
Hotel ibis Setubal boasts an inviting and well-maintained outdoor pool area that guests find both beautiful and peaceful. Many visitors enjoy the clean and relaxing environment, often describing the pool as excellent and lovely. The pool and garden area provide a delightful space with sunbeds, making it a perfect spot to unwind.
The pool area features a terrace and guests appreciate the additional outdoor space, noting that it extends their enjoyment of the hotel’s amenities. Open until 11pm, the swimming pool allows ample time for guests to relax in cool, refreshing water.
Some reviews mention that the pool has been closed at times due to maintenance or weather conditions, which can be disappointing. Construction on the pool has also been reported. Despite this, when operational, the pool area is well-kept and offers a nice retreat for families and individuals alike.
Overall, the outdoor space with its pool and garden adds significant value to the stay at Hotel ibis Setubal, promising a serene break surrounded by calm.
Dog Friendly
Hotel ibis Setubal is appreciated by guests for its pet-friendly facilities and welcoming attitude towards animals. The hotel's policy allows pets, which is greatly valued by many visitors who chose the place specifically because they could bring their furry companions. The cost for bringing a small dog is €15 per night. Despite this fee, many find the pet policy accommodating and particularly important for their travel plans.
Guests often mention the clean rooms and the overall organized environment of the hotel, which remains well-maintained despite being pet-friendly. Additionally, the presence of green spaces around the hotel is noted, providing a pleasant area for pets to wander and enjoy.
The staff at Hotel ibis Setubal are praised for their treatment of animals, ensuring that pets, including dogs and even cats, are well looked after during the stay. The hotel's animal-friendly environment makes it a comfortable choice for pet owners, who often comment on the welcoming and caring attitude extended towards their pets. Whether for a short stay or a more extended visit, the hotel offers a pet-friendly experience that meets the needs of both human and animal guests.
Yes, Hotel ibis Setubal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel ibis Setubal.
Yes, Hotel ibis Setubal welcomes dogs.
No, parking facilities aren't available at Hotel ibis Setubal.